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"We arrived late, having been let down by a previous booking. The staff were all so welcoming and helpful. They promptly got us to our rooms accommodating my elderly father beautifully. The rooms are lovely, newly updated and gorgeously designed. The drinks were delicious, breakfast stunning and the team led by Shay were warm, incredibly helpful and just a delight to chat to. "

"Lovely views and a comfortable stay. Room was very big and the shower was excellent. The fridge wasn’t working but was replaced straight away. Breakfast was great with a good choice of hot and cold food in the restaurant that had beautiful views of the harbour. Great location for exploring The Island. Staff very helpful.Swimming pool was great too although a bit on the warm side. However a good size. Bar area was really good too. "

"My stay at Ibis Portsmouth was really great although the lift had broken down. This was compensated by the friendly reception staff especially Sike, an African American lady really impressed me on arrival and during my entire stay - not hesitating to ask if everything was fine or suggest what else I could do. She was exceptional, readily available, her professionalism and communication was excellent. At check in, although there was a queue she made eye contact with me with a welcoming smile, gave a beckoning nod that put me at ease and a gesture that made me realise we were finally in the right place (they didn’t know we had missed our way by going to Ibis budget another hotel). What else would you need on arrival ? Diego eventually checked us in but quickly gave me the bad news about the lift. This is not thier fault. He explained that spare parts was yet to arrive. We all had to use the stairwell and in fact the guests were really impressed with reception. Diego and Sike explained the direction to the sea because I really needed to see the ports. The sea port is actually 15 minutes walk. When I needed to eat, I was directed to the restaurant where I met Julilia who such great sales woman, she suggested chicken wrap and tasty cocktails which turned out to be a really delicious. I am definitely coming back for more. Ibis hired some angels who really made me feel at home and enjoyed my vacation. Thank you Sike, Diego and Julia. You exceeded my expectations "

"Great location, spacious rooms. Great service "

"Accessibility from the motorway is good."

"Good stay, helpful staff well located hotel"

"Easy check in and we managed to get a space parked outside. Room was a good size with a comfy bed, TV, tea and coffee making facilities, and a good size bathroom, with a few toiletries. Breakfast had plenty of food to choose from and they provided vege sausage and boiled eggs when we asked for them. Pool was a bonus. It was small and very warm, but nice to relax in. Collect and sign for towels and key to the pool at reception. Jacuzzi wasnt working. Less than 10 mins walk to Gunwharf Quay and the historic dockyard, 5 mins walk to the train station, and about 15 mins walk to the centre of town."

"Friendly staff and good prices"

"Nice clean hotel. Staff friendly and helpful. Room very clean and spacious. The breakfast was varied plentiful and tasty. "