6/10 Okay
Wendy W.
12 July 2024
Liked: Cleanliness
Clean but issues
Pros first: Beautifully decorated, great deck with rocking chairs, perfect location for us, perfect floor plan.
Cons: no towels or wash cloth in kitchen, only one pot holder (removing anything safely from oven really needs two) not enough bath towels and no wash cloths in bathrooms, broken/dangling toilet paper holder, neither lamp in LR worked, keurig didn’t work, overhead light in kitchen didn’t work, thermostat was apparently controlled remotely and kept resetting itself from 70 that we wanted to 75 degrees, so condo was too warm. Checkin was not smooth- no welcome email message, no door codes proactively provided, bounced between two management companies when trying to call. For check out, rec’d text telling us to adhere to checkout instructions but none had been provided.
Confused where the breakdown is. Is it Stonebridge or Thousand Hills managing? Love this Stonebridge location when in Branson but have not experienced these kinds of challenges before.
Wendy W.
Stayed 2 nights in Jul 2024