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The Star Grand Brisbane

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Star Grand Brisbane

Front of property
Garden
River King Room | Living area
Restaurant
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Room service
  • Parking available
  • Air conditioning
The price is AU$380
includes taxes & fees
10 Jan - 11 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for City Accessible

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City Accessible

Highlights

Air conditioning
LCD TV
Blackout curtains
Bathrobes
Coffee/tea maker
Iron/ironing board
Daily housekeeping
Laptop workspace
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River King Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

River King Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hydromassage showerhead
Private bathroom
Rainfall showerhead
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for River Suite

River Suite

River Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Separate bath and shower
Rainfall showerhead
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Twin Room

City Twin Room

City Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Bathrobes
Hydromassage showerhead
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Skyline City Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Skyline City Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Separate bath and shower
Rainfall showerhead
  • 113 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Separate bath and shower
Rainfall showerhead
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for River Accessible

In-room safe, laptop workspace, blackout curtains, iron/ironing board

River Accessible

Highlights

Air conditioning
LCD TV
Blackout curtains
Bathrobes
Coffee/tea maker
Iron/ironing board
Daily housekeeping
Laptop workspace
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom

Skyline Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
2 bedrooms
Private bathroom
  • 217 sq m
  • River view
  • Sleeps 5
  • 2 King Beds

View all photos for City King

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City King

Highlights

Air conditioning
LCD TV
Blackout curtains
Bathrobes
Hydromassage showerhead
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Exterior

W Brisbane

Pool
Spa
Pet-friendly
Free WiFi
9.2 out of 10, Wonderful, (835)
The price is AU$349
includes taxes & fees
12 Jan - 13 Jan 2025
W Brisbane
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About the area

Map
33 William Street, Brisbane, QLD, 4000

What's nearby

  • South Bank Parklands - 15 min walk - 1.3 km
  • The Gabba - 2 min drive - 2.2 km
  • Roma Street Parkland - 2 min drive - 1.6 km
  • Suncorp Stadium - 3 min drive - 2.9 km
  • Brisbane Convention and Exhibition Centre - 4 min drive - 3.0 km

Getting around

  • South Bank Station - 16 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Pancake Manor - ‬7 min walk
  • ‪Roti Place - ‬8 min walk
  • ‪The Waterline Restaurant - ‬2 min walk
  • ‪Kadoya - ‬8 min walk
  • ‪Jackpot Dining - ‬9 min walk

About this property

The Star Grand Brisbane

Property highlights
Located close to South Bank Parklands and Brisbane Convention and Exhibition Centre, The Star Grand Brisbane provides a casino, dry cleaning/laundry services and an outdoor entertainment area. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with 2 bars and a conference centre.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and smoke-free property
  • A 24-hour front desk, meeting rooms and evening entertainment
  • Luggage storage, concierge services and a lift
Room features
All 340 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns.
More amenities include:
  • Blackout curtains and window screens
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 22 2024 to February 28 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 29 August 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Saturday:
  • Fitness facility
  • Outdoor pool
  • Sauna
The following facilities are closed on Thursday and Friday:
  • Fitness facility
  • Outdoor pool
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately AUD 40 for adults and from AUD 40 for children
  • Self-parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

Frequently asked questions

Is The Star Grand Brisbane pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Star Grand Brisbane?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at The Star Grand Brisbane on 10 Jan 2025 start from AU$380.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Star Grand Brisbane?

Self-parking is available for AUD 45 per day. Valet parking is available for AUD 65 per day.

What time is check-in at The Star Grand Brisbane?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Star Grand Brisbane?

Checkout is at 11:00 AM.

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 44 reviews" "
Rating 8 - Good. 11 out of 44 reviews" "
Rating 6 - Okay. 3 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

9.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Fong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Paula, KINGSFORD

Stayed 1 night in Dec 2024

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Loved the experience ... but for that price we expected the facilities to be up and running..No pool..Sauna..Spa..Gym etc...It left a bad taste in our mouth as we were geared up for the full experience.Plus the casino was a bit lame and small for the size of the establishment it almost seemed like it was old and needed a refirb.As i say we loved it but just missed the mark for usin some areas.
Stayed 1 night in Dec 2024

8/10 Good

Colin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ideally located. The staff were great and the rooms excellent. Take a trip to the sky deck for stunning views.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new 5 start hotel. What else to say. Everything was brand new, smells great. However, their leisure centre isn't ready yet, so no pool/gym.
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Luxurious, large spacious suites with spectacular views of the Brisbane river overlooking Southbank Parklands, from river view suites. Also, little things count, nice toiletries and a descent hair dryer.
Stayed 1 night in Oct 2024

4/10 Poor

Leonard

Business traveller
Liked: Cleanliness, property conditions & facilities
I can’t recommend that you stay here right now. The hotel doesn’t advertise it, but it is clearly doing a soft open. The pool isn’t ready. The gym isn’t ready. Many of the restaurants are not finished. The staff at the restaurants that are open are not of the calibre you would expect and the experience is sorely lacking (here’s looking at you Azteca). There are lots of kinks to be worked out still. The hotel doesn’t tell you this in advance and charges room rates that do not reflect the unfinished state of the property. It will be great once it’s properly up and running, but right now it’s a bit of a mess. In the meantime, stay at a legitimate five star hotel.
Stayed 1 night in Oct 2024

8/10 Good

Wade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amazing amazing
Stayed 2 nights in Oct 2024

8/10 Good

Kristine, PARKHURST

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, staff were lovely and the view was totally amazing. The only place to have breaky on the sky deck made very yummy food but it was disappointing to have a path sweeper/washer go back and forth between the seating area and kitchen. Why wouldn’t this be done prior to opening for breakfast. Still so much construction going on and can’t access all areas yet.
Stayed 2 nights in Oct 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
The star is very luxurious, which is what you should expect for the price. Very comfortable beds and very clean. The downsides, was that not of all the amenities such as the pool were available as it was still being built. The other downside was that using the lifts was somewhat confusing when it got busier later in the night. If the casino was at full capacity, you couldn't access the area via the lift. It took me asking a stranger for help, to which he suggested speaking to the lobby staff about it which I did. They pointed me in the direction to head to the level I needed to get to buy going outside and up a few sets of escalators. A note in the lift would have been appreciated as we heard many people got stuck in them due to this reason. We also weren't aware that the mini bar in our room was complimentary, we would have taken advantage of that if we knew. Unsure if it is always free but thought I would mention. Overall, the stay was very comfortable and we did enjoy ourselves. We will be back!
Stayed 1 night in Sep 2024

10/10 Excellent

Foloi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Star Grand - was grand undead!
Exquisite location, facilities and service. Felt like a little mini-city break that could have been anywhere in the world. So impressed!
Stayed 1 night in Sep 2024

6/10 Okay

Bryan, Cold Spring Harbor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It needs a lot of work
Stayed 1 night in Sep 2024