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Mercure Bristol Grand Hotel

4.0 star property
Hotel with a 24-hour front desk, a short walk to Bristol Hippodrome Theatre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Bristol Grand Hotel

Exterior
Exterior
Bar (on property)
Breakfast, lunch, dinner served; British cuisine
Standard Twin Room, 2 Single Beds

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
The price is AU$131
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Compact)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Double Bed (Compact)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed
Meeting facility

Delta Hotels by Marriott Bristol City Centre

Free WiFi
Air conditioning
Gym
Breakfast available
8.8 out of 10, Excellent, (152)
The price is AU$113
includes taxes & fees
5 Jan - 6 Jan 2025
Delta Hotels by Marriott Bristol City Centre
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About the area

Map
Broad Street, Bristol, England, BS1 2EL

What's nearby

  • Bristol Hippodrome Theatre - 6 min walk - 0.5 km
  • University of Bristol - 7 min walk - 0.6 km
  • O2 Academy - 8 min walk - 0.7 km
  • Cabot Circus Shopping Centre - 10 min walk - 0.9 km
  • Ashton Gate Stadium - 7 min drive - 4.6 km

Getting around

  • Bristol Temple Meads Station - 15 min walk
  • Bristol International Airport (BRS) - 26 min drive

Restaurants

  • ‪The Commercial Rooms - ‬2 min walk
  • ‪Full Court Press - ‬1 min walk
  • ‪Matina - ‬2 min walk
  • ‪Strawberry Thief - ‬1 min walk
  • ‪San Carlo - ‬2 min walk

About this property

Mercure Bristol Grand Hotel

Upscale hotel near Bristol Hippodrome Theatre
Cabot Circus Shopping Centre and University of Bristol are located near Mercure Bristol Grand Hotel, which provides dry cleaning/laundry services, a bar and a business centre. The on-site British cuisine restaurant, Keepers Kitchen & Bar, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • English breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, a front desk safe and a water dispenser
  • Wedding services, concierge services and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 182 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Coffee/tea makers, daily housekeeping and desks

Languages

Bulgarian, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Keepers Kitchen & Bar

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 16.50 per person
  • Self-parking fee: GBP 17.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol

Frequently asked questions

Is Mercure Bristol Grand Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Bristol Grand Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Bristol Grand Hotel on 6 Jan 2025 start from AU$130.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Bristol Grand Hotel?

Self-parking is available for GBP 17.00 per night.

What time is check-in at Mercure Bristol Grand Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Bristol Grand Hotel?

Checkout is at noon.

Where is Mercure Bristol Grand Hotel located?

Located in Bristol City Centre, this hotel is within a 10-minute walk of St Nicholas Market, Bristol Hippodrome Theatre and University of Bristol. Castle Park and Baldwin Street are just steps away. Bristol Temple Meads Station is 15 minutes by foot and Bristol (TPB-Bristol Temple Meads Train Station) is 15 minutes.

Reviews

7.6

Good

Rating 10 - Excellent. 356 out of 1002 reviews" "
Rating 8 - Good. 296 out of 1002 reviews" "
Rating 6 - Okay. 185 out of 1002 reviews" "
Rating 4 - Poor. 111 out of 1002 reviews" "
Rating 2 - Terrible. 54 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amie

Stayed 1 night in Aug 2024

4/10 Poor

Ian

Disliked: Staff & service, amenities, property conditions & facilities
Not good, go elsewhere Nosiy Staff dis-interested
Stayed 2 nights in Dec 2024

2/10 Terrible

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities
During storm Darragh - freezing cold weather & gale force wind, I paid over £200 for a room with zero heat. Broken thermostat, a tiny radiator (that was pointless), and a super thin summer duvet. I called front desk around 6 times with no answer. I had to go down and see the front desk to ask for blankets and heat which were provided about an hour later. Even with these additions and being fully dressed (with socks on), I was absolutely freezing in bed. I’ve subsequently developed a bad cold. In addition, the room smelled bad, had stains all over the carpet and a dirty bath. Hotel staff advised me to claim a refund via Expedia who I booked the room through. I’ve contacted Expedia (over an hour in phone calls so far plus several emails), only for the hotel to delay their authorisation of my full refund. Update - after my third call to Expedia, the hotel are now refusing to refund the room even partially due to their “no refund policy - no exceptions”. How lovely. So you can pay over £200 for a freezing cold and dirty room and they are happy to take your money for it. Nice. It’s a good job I’m not elderly or immunocompromised, as that room would have finished me off otherwise. I have photos of the carpet/bath/ thermostat/radiator but no one seems bothered in seeing them. Who cares eh, “no exceptions”. I did enjoy breakfast which I paid an additional £17.95 for. I needed something substantial after the night of borderline hypothermia. Can someone please issue my refund.
Stayed 1 night in Dec 2024

4/10 Poor

emma

Liked: Staff & service
Disliked: Property conditions & facilities
The location is central but my room was very small and cold. The air conditioning unit didn’t heat up and the hotel had provided a small electric heater which gave off little heat. The carpets were worn and it was tatty No blankets to add an extra layer onto the bed. No mattress protector. Dialled front desk to enquire about heating but no response. I slept with pillows over the duvet to give an extra layer. In the morning the hairdryer stopped working half way through drying hair. Again no response from the front desk Definitely didn’t feel like good value for £175 a night without breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Mervi

Stayed 1 night in Nov 2024

8/10 Good

Oliver

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn't like, in fact the staff went above and beyond when they discovered it was my wedding anniversary! The location is very convenient for the street markets and great food. Convenient parking in a secured adjacent multi-storey located through a ticketed barrier to the left of the frontage.
Stayed 1 night in Dec 2024

10/10 Excellent

Macauley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Went above and beyond. Would rate higher than 5* if i could.
Stayed 1 night in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness
Really disappointed that we didn't have any information regarding the difficulty in locating the hotel by car, once we entered the city. We spoke too several people, who had the same experience. After an hour of trying to get our room warm with the air conditioning, we were told by the receptionist that it wasn't working properly and were given a electric heater also the extractor in the bathroom didn't work. It's a real shame, because the Hotel itself is exceptional
Stayed 2 nights in Nov 2024

6/10 Okay

Arielle, london

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel staff were very unhelpful, no where to be found when trying to check in and very abrupt and unhelpful. Made me feel very un welcome for the minute I walked I the door. had to deal with a party going on in the room next to me all night on a wednesday evening. Wasn't the best but in a great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was favourably impressed by the hotel staff. In particular, Ioan, one of the barman (an eclectic mix of East London and Wales) was very friendly and helpful even to the point of recommending a local restaurant, which lived up to his recommendation. The hotel is old and looks like it may need a touch of TLC to its exterior but everything worked well enough such as the lifts and the bathroom fixtures and fittings. Overall my experience was positive and I would stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly located, great stay
Stayed 1 night in Sep 2024

8/10 Good

andrew, Huddersfield

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location.
Stayed 1 night in Oct 2024

6/10 Okay

Tony

Arrived at 4.40pm to be told our room is not ready, had to wait 30 minutes which made our going out a rush
Stayed 1 night in Oct 2024

8/10 Good

Cristan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Great location. The only down side is that the rooms are quite small for the price. Ideal for singles and short stays. But the staff is great and gave us a large room for our long stay. Thanks, ill be back.
Stayed 2 nights in Oct 2024

6/10 Okay

DONNA LESLEY

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely building and in good location
Stayed 2 nights in Oct 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The night staff on reception where very rude towards me and my wife tried to give us a room that what hadn't paid for they tried to give us a cheaper room
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Stayed 1 night in Sep 2024

8/10 Good

Mr Gareth J

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place in a great location.
Stayed 1 night in Sep 2024

10/10 Excellent

shar

Stayed 1 night in Sep 2024

4/10 Poor

Eeva

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mattia

Liked: Amenities
Disliked: Property conditions & facilities
Super loud and noisy. Loud noise of people walking around all the time, and I don't have a light sleep. The walls are paper thin. I know England houses are cheaply designed in general, but this is a 4-star hotel, I was expecting a bit better. It was even worse...
Stayed 2 nights in Sep 2024

2/10 Terrible

Jonathan

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024