Broadwey Holidays from AU$2,902

Location is superb, just a block and a half from Paddington station makes this an easy destination even with a bunch of luggage. My room was comfortable, clean and charming. Staff were friendly and helpful! Was great to be able to drop my luggage before and after check out to better utilize my time before travel.

The Riu Plaza London Victoria Hotel is above average but definitely not a Four Star Hotel. We stayed two nights for just under $900, and now they have a special for the identical room for $135, including a buffet breakfast, so we didn't see the value. We understand surge pricing but this was extreme. It is a GREAT hotel for $135 a night on their website today, but NOT impressive at $435 a night!! The hotel was updated, the bed was comfortable, the room was clean, the buffet was fine, and the staff was excellent, too. The one thing that felt like a two-star hotel was the vinyl tile in the hallways AND throughout the room, which was a head shaker for any hotel trying to be three or four-stars. The location to the tube (Victoria Station) was a quick walk and super convenient. I gave our stay a generous "four-star" rating, pricing aside, but it's not a "Four Star Hotel" when you consider luxury, amenities, wow factor, and appeal. It's a clean, decent, well-operated basic hotel.

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Lovely quiet road. Nice quality room. Food in bar was nice.

Great place to roam around London!!