The Hotel

4.0 star property
Luxury Brussels hotel in Upper Town with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel

Exterior
Panorama Suite (lounge access)
Exterior
Splendour Suite (lounge access) | City view
View from room

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available
The price is AU$268
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Panorama (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Vista Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Panorama Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Day bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Designer toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Panorama corner (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Splendour Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Day bed
Blackout curtains
  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
38 Boulevard de Waterloo, Brussels, 1000

What's nearby

  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Museums of Fine Arts of Belgium - 9 min walk - 0.8 km
  • Royal Palace of Brussels - 12 min walk - 1.0 km
  • Manneken Pis Statue - 16 min walk - 1.4 km
  • La Grand Place - 17 min walk - 1.4 km

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪La Fabrique en Ville - ‬1 min walk
  • ‪Buddy Buddy - ‬3 min walk
  • ‪Cospaia - ‬2 min walk
  • ‪Panorama Lounge @ The Hotel. Brussels - ‬1 min walk
  • ‪Hôtel Mérode - ‬3 min walk

About this property

The Hotel

Luxury upscale hotel near Place du Grand Sablon
Located close to Egmont Palace and Place du Petit Sablon, The Hotel provides an art gallery on-site, dry cleaning/laundry services and a bar. Indulge in a massage at Biologique Recherche, the on-site spa. The on-site restaurant, The Iris, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a gym and a conference centre.
Additional perks include:
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • A banquet hall, a 24-hour front desk and free newspapers
  • Guest reviews speak highly of the helpful staff, first-rate property condition and location
Room features
All 422 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Smart TVs with satellite channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (17,222 square foot of space)

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

Is The Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Hotel on 24 Nov 2024 start from AU$260.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hotel?

Self-parking is available for EUR 35 per day.

What time is check-in at The Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Hotel located?

Located in Upper Town, this luxury hotel is within a 10-minute walk of Egmont Palace, Place du Petit Sablon and Law Courts of Brussels. Place du Grand Sablon and Royal Museums of Fine Arts of Belgium are also within 10 minutes. Louise-Louiza Station is only a 2-minute walk and Poelaert Tram Stop is 5 minutes.

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1038 reviews" "
Rating 8 - Good. 261 out of 1038 reviews" "
Rating 6 - Okay. 64 out of 1038 reviews" "
Rating 4 - Poor. 27 out of 1038 reviews" "
Rating 2 - Terrible. 29 out of 1038 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

EGZON

When I checked in the guy wasn’t very nice
Stayed 1 night in Nov 2024

8/10 Good

Dr Bolarinwa

Liked: Cleanliness, staff & service
Ok hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Blerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 2 nights in Oct 2024

8/10 Good

Allan

Self check in not great as room card did not work . No reception staff offered information about the hotel facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, lots of shopping nearby beautiful property
Stayed 3 nights in Oct 2024

4/10 Poor

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, and room cleanliness, but terrible room (property) conditions.
Stayed 2 nights in Oct 2024

6/10 Okay

Romana

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The sauna was out of order during my entire stay! I was there for 4 days
Stayed 3 nights in Oct 2024

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to shopping and convenience
Stayed 1 night in Oct 2024

10/10 Excellent

Oumarou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing. I had a corner unit on the sixth floor plenty of shopping, friendly staff, highly recommended I will definitely come back again.
Stayed 1 night in Oct 2024

6/10 Okay

Farrah

Stayed 2 nights in Oct 2024

10/10 Excellent

rhonda

Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Swanky hotel. Super nice room on a high floor with a beautiful view of the city. Located just off a main thoroughfare. Bus and transit lines just a short walk away.
Stayed 2 nights in Sep 2024

10/10 Excellent

Obada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay overall. One of the best views of Brussels. Super friendly staff. Not a single thing was wrong.
Stayed 2 nights in Oct 2024

2/10 Terrible

Belkys

Stayed 1 night in Jul 2024

2/10 Terrible

Alexandra

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexis Daniel

Stayed 5 nights in Sep 2024

10/10 Excellent

Randa

Liked: Cleanliness, property conditions & facilities
Breakfast, sauna and Club workspace with snacks are a huge plus. Park and proximity to museums also key!
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a good location . No problems at all staying there. I would recommend the Hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adeliya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Nice located, very clean, great breakfast, nice spa. Great people at reception. I would definitely stay in this hotel again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mariam

Stayed 2 nights in Aug 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024