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The Hotel

4.0 star property
Luxury Brussels hotel in Upper Town with a full-service spa

Photo gallery for The Hotel

Exterior
Front of property - evening/night
View from room
Panorama Suite (lounge access)
Splendour Suite (lounge access) | City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Breakfast available
The current price is AU$269
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room

Superior Vista Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access)

Panorama Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Egyptian cotton bed sheets
Day bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access)

Splendour Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Egyptian cotton bed sheets
Day bed
Separate bedroom
  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
38 Boulevard de Waterloo, Brussels, 1000

What's nearby

  • Place du Grand Sablon - 7 min walk
  • Royal Museums of Fine Arts of Belgium - 9 min walk
  • Royal Palace of Brussels - 12 min walk
  • Manneken Pis Statue - 16 min walk
  • La Grand Place - 17 min walk

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪La Fabrique en Ville - ‬1 min walk
  • ‪Buddy Buddy - ‬3 min walk
  • ‪Cospaia - ‬2 min walk
  • ‪Panorama Lounge @ The Hotel. Brussels - ‬1 min walk
  • ‪Hôtel Mérode - ‬3 min walk

About this property

The Hotel

Luxury upscale hotel near Place du Grand Sablon
Located close to Egmont Palace and Place du Petit Sablon, The Hotel provides an art gallery on-site, dry cleaning/laundry services and a bar. Treat yourself to a facial, a massage or a body treatment at The Urban Spa by Codage, the on-site spa. The on-site restaurant, The Iris, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a gym and a conference centre.
Additional perks include:
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Multilingual staff, a 24-hour front desk and a front desk safe
  • Guest reviews speak highly of the helpful staff, first-rate property condition and location
Room features
All 422 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Smart TVs with satellite channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (17,222 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

Is The Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at The Hotel on 23 Mar 2025 start from AU$262.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hotel?

Self-parking is available for EUR 35 per day.

What time is check-in at The Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Hotel located?

Located in Upper Town, this luxury hotel is within a 10-minute walk of Egmont Palace, Place du Petit Sablon and Law Courts of Brussels. Place du Grand Sablon and Royal Museums of Fine Arts of Belgium are also within 10 minutes. Louise-Louiza Station is only a 2-minute walk and Poelaert Tram Stop is 5 minutes.

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The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 726 out of 1133 reviews
Rating 8 - Good. 274 out of 1133 reviews
Rating 6 - Okay. 72 out of 1133 reviews
Rating 4 - Poor. 28 out of 1133 reviews
Rating 2 - Terrible. 33 out of 1133 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MOHAMUD

Excellent and very good well managed Definitely will recommend to anyone looking a hotel in Brussel city
Stayed 2 nights in Feb 2025

10/10 Excellent

Esra

Breakfast and location perfect
Stayed 3 nights in Dec 2024

10/10 Excellent

Celina

We had a perfect stay in this Hotel :)
Stayed 4 nights in Dec 2024

10/10 Excellent

Rocio

Wonderful place.
Stayed 2 nights in Dec 2024

10/10 Excellent

RYUSUKE

NICE
Stayed 2 nights in Jan 2025

10/10 Excellent

Danielle

The breakfast in the morning was amazing! Simply delicious and so many options! Best part of the stay.
Stayed 2 nights in Dec 2024

8/10 Good

Bruce

Great view Nicely appointed room Great breakfast Security latch and room doorframe broken
Stayed 2 nights in Jan 2025

10/10 Excellent

Vasile

Very nice hotel. Everything was great!
Stayed 1 night in Dec 2024

8/10 Good

Ciprian

Good hotel for a short stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Evonne Yee

Our experience at the hotel was excellent. The front desk staff was very helpful—when we had trouble charging our EV in the car park, he came downstairs with us and manually fixed the issue. The room was clean, comfortable, and quiet, which made it easy to get two nights of good sleep.
Stayed 2 nights in Jan 2025

10/10 Excellent

Edward

The hotel was situated in a great location connected to many places for sightseeing and shopping or eating. The staff were welcoming and wonderful. The amenities were top notch. It was my first time in Brussels and having a great place to call home base made it more enjoyable. Will definitely book again
Stayed 3 nights in Dec 2024

10/10 Excellent

Ali

Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Nice area, lots of shopping nearby beautiful property
Stayed 3 nights in Oct 2024

8/10 Good

Dr Bolarinwa

Ok hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Rodney

Great stay.
Stayed 3 nights in Jul 2024

6/10 Okay

Muzaffer

Business trip, location is nice, easy check in and out, clean room, a complimenary boytle of water could be nice
Stayed 1 night in Oct 2024

8/10 Good

Austin

Very comfy beds, nice room with view, staff were helpful and the breakfast was excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gillian

Great Hotel
Great hotel, pet friendly and lovely staff
Stayed 1 night in Aug 2024

8/10 Good

Robin

Great location and friendly staff. Lounge staff seemed to be missing so no clean coffee cups.
Stayed 1 night in Nov 2024

8/10 Good

Olga

Overall I would recommend this hotel. The only thing I don't like is breakfast. It's very overpriced.
Stayed 1 night in Dec 2024

10/10 Excellent

Adeliya

Very nice hotel. Nice located, very clean, great breakfast, nice spa. Great people at reception. I would definitely stay in this hotel again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ziynet

The hotel was beautiful and very clean. Highly recommend the Iris restaurant.
Stayed 2 nights in Aug 2024

10/10 Excellent

Blerina

Excellent!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mireille

Easy access to shopping and convenience
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Very nice hotel in a good location . No problems at all staying there. I would recommend the Hotel.
Stayed 2 nights in Sep 2024