See all properties

Holiday Inn Bucaramanga Cacique by IHG

3.5 star property
Where families come together around great food and playtime. Savor international flavors then make memories by the sparkling pool.

Photo gallery for Holiday Inn Bucaramanga Cacique by IHG

Outdoor pool
Exterior
2 bars/lounges, rooftop bar
Premium bedding, down duvets, minibar, in-room safe
Suite, 1 King Bed, Non Smoking | Living room
Experience a family-friendly retreat at Holiday Inn Bucaramanga Cacique, where the fun begins with a poolside bar and shopping on site. With two restaurants serving international cuisine, an outdoor pool, and playground for kids to burn off energy. Unwind in the Sol & Vida spa or stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Gym
The current price is AU$108
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room

Premium bedding, down duvets, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 2 Double Beds (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Sundeck

Hotel Dann Carlton Bucaramanga

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.2 out of 10, Wonderful, 1,005 reviews
The price is AU$107
includes taxes & fees
14 Mar - 15 Mar
Hotel Dann Carlton Bucaramanga
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Transversal Oriental Con Calle 93, Bucaramanga, Santander, 68001

What's nearby

  • Cacique Shopping Mall - 1 min walk
  • Cabecera Shopping Mall - 3 min drive
  • Canaveral Mall - 5 min drive
  • Clínica Foscal Internacional - 5 min drive
  • Alfonso Lopez Stadium - 7 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 34 min drive

Restaurants

  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Mis Carnes Parrilla - Bucaramanga - ‬1 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Maki - ‬2 min walk
  • ‪Chiflas CC El Cacique - ‬1 min walk

About this property

Holiday Inn Bucaramanga Cacique by IHG

Family-friendly hotel located in Sotomayor
At Holiday Inn Bucaramanga Cacique by IHG, you can look forward to a poolside bar, a terrace and shopping on-site. Indulge in a massage at Sol & Vida, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A 24-hour front desk, luggage storage and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 190 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Art supplies and free infant beds
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Mini fridges, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:00 AM for a fee: COP 34,000 for adults and COP 20,800 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1622 Restaurant
  • Bucayba GastroBar
  • Piatti dal Cielo

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,176 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately COP 34000 for adults and from COP 20800 for children
  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: COP 40000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bucaramanga
Holiday Inn Bucaramanga Cacique
Holiday Inn Cacique
Holiday Inn Cacique Hotel
Holiday Inn Cacique Hotel Bucaramanga
Holiday Inn Bucaramanga Cacique Hotel

Frequently asked questions

Does Holiday Inn Bucaramanga Cacique by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

How much does it cost to stay at Holiday Inn Bucaramanga Cacique by IHG?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Bucaramanga Cacique by IHG on 21 Feb 2025 start from AU$108.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Bucaramanga Cacique by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Bucaramanga Cacique by IHG?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Bucaramanga Cacique by IHG?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM.

What time is check-out at Holiday Inn Bucaramanga Cacique by IHG?

Checkout is at 1 PM.

Does Holiday Inn Bucaramanga Cacique by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 40000 per vehicle applies.

Where is Holiday Inn Bucaramanga Cacique by IHG located?

This family-friendly Bucaramanga hotel is located in a shopping district, within 1 mi (2 km) of Cacique Shopping Mall, La Flora Ecological Park and University of Santander. Cabecera Shopping Mall and Acropolis Shopping Mall are also within 2 miles (3 km).

Holiday Inn Bucaramanga Cacique by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 586 out of 793 reviews
Rating 8 - Good. 144 out of 793 reviews
Rating 6 - Okay. 35 out of 793 reviews
Rating 4 - Poor. 15 out of 793 reviews
Rating 2 - Terrible. 13 out of 793 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience! Frank and Deisy made my experience very pleasant with their help and support. The mall is right there so it’s very convenient! The food was great! I highly recommend this hotel.
Stayed 10 nights in Jan 2025

10/10 Excellent

Raphael, columbia heights

Travelled with group
Liked: Amenities, property conditions & facilities
Great property
Stayed 1 night in Jan 2025

10/10 Excellent

Elijah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Koffi, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 4 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Jan 2025

4/10 Poor

natasha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very bad expensive place that stole my medicine I need to take for my condition. They even stole face mask. It is not safe to go and noisy party atmosphere not good.
Stayed 5 nights in Dec 2024

8/10 Good

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

Everth

Stayed 2 nights in Jan 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 3 nights in Nov 2024

6/10 Okay

Edgard

Carpets in anywhere Bottons in elevetors Steam desorganized Restaurant is a mess
Stayed 4 nights in Dec 2024

10/10 Excellent

Diego

Stayed 4 nights in Dec 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 5 nights in Dec 2024

10/10 Excellent

renzo

Liked: Cleanliness, staff & service, property conditions & facilities
This place is stunning
Stayed 2 nights in Dec 2024

6/10 Okay

Luis, Bogota

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The Hotel and staff has been so far great. But the parking is awful. If you decide to stay here, fly to bucaramanga, do not drive. It is confusing, there was no parking, there was a traffic jam to get in the parking lot. It took us 10 to 15 minutes to locate and park. And once you are done, you have to walk thru the mall, walk outside the mall and access the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Koffi, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend.
Stayed 2 nights in Nov 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and hospitable
Stayed 5 nights in Nov 2024

10/10 Excellent

Aleisa

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to shopping centre.
Stayed 2 nights in Nov 2024

2/10 Terrible

Isaac

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A beautiful place but the staff members at the front desk were very rude. No one was there to help with bags when we arrived, the staff members most of the time would look at us and start laughing. No one would say hello they would not even greet you. You say thank you to them and they don't even acknowledge it. Terrible terrible.
Stayed 9 nights in Nov 2024

10/10 Excellent

Vance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Nov 2024

10/10 Excellent

Alvaro Jose Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact that the hotel shares the same building with Cacique's shopping mall: you have all services you require without venturing too far. For those who enjoy running or are traveling for business this is the place, only few meters from the athletics stadium and Bucaramanga's convention center. I would come back every time I had the chance.
Stayed 2 nights in Oct 2024

8/10 Good

Maria Teresa

Stayed 1 night in Oct 2024