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Holiday Inn Bucaramanga Cacique by IHG

3.5 star property
Family-friendly hotel connected to a shopping centre in Bucaramanga with 2 restaurants

Choose dates to view prices

Photo gallery for Holiday Inn Bucaramanga Cacique by IHG

Outdoor pool
Suite, 1 King Bed, Non Smoking | Living room
2 bars/lounges, rooftop bar
2 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, premium bedding, down duvets, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
The current price is AU$138
14 Sept - 15 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room

1 bedroom, premium bedding, down duvets, minibar

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, minibar

Standard Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Sotomayor neighbourhood, Holiday Inn Bucaramanga Cacique by IHG is connected to a shopping centre. Eloy Valenzuela Botanical Garden and Panachi are local attractions and those in the mood for shopping can visit Cacique Shopping Mall and Cabecera Shopping Mall.
Visit our Bucaramanga travel guideOpens in a new window
Map
Transversal Oriental Con Calle 93, Bucaramanga, Santander, 68001

What's nearby

  • Cacique Shopping Mall - 1 min walk - 0.0 km
  • Cabecera Shopping Mall - 2 min drive - 1.8 km
  • Cardiovascular Foundation of Colombia - 4 min drive - 3.8 km
  • Canaveral Mall - 4 min drive - 3.9 km
  • Clínica Foscal Internacional - 4 min drive - 4.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 33 min drive

Restaurants

  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Maki - ‬2 min walk
  • ‪Chiflas CC El Cacique - ‬1 min walk
  • ‪Hamburguesas El Corral - ‬1 min walk

About this property

Holiday Inn Bucaramanga Cacique by IHG

Family-friendly hotel located in Sotomayor
At Holiday Inn Bucaramanga Cacique by IHG, you can look forward to a poolside bar, a terrace and shopping on-site. Indulge in a massage at Sol & Vida, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A computer station, a 24-hour front desk and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 190 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Art supplies and free infant beds
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Mini fridges, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:00 AM for a fee: COP 34,000 for adults and COP 20,800 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1622 Restaurant
  • Bucayba GastroBar
  • Piatti dal Cielo

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,176 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately COP 34000 for adults and from COP 20800 for children
  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: COP 40000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bucaramanga
Holiday Inn Bucaramanga Cacique
Holiday Inn Cacique
Holiday Inn Cacique Hotel
Holiday Inn Cacique Hotel Bucaramanga
Holiday Inn Bucaramanga Cacique Hotel

Frequently asked questions

Does Holiday Inn Bucaramanga Cacique by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

How much does it cost to stay at Holiday Inn Bucaramanga Cacique by IHG?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Bucaramanga Cacique by IHG on 14 Sept 2025 start from AU$138.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Bucaramanga Cacique by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Bucaramanga Cacique by IHG?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Bucaramanga Cacique by IHG?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM.

What time is check-out at Holiday Inn Bucaramanga Cacique by IHG?

Checkout is at 1 PM.

Does Holiday Inn Bucaramanga Cacique by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 40000 per vehicle applies.

Where is Holiday Inn Bucaramanga Cacique by IHG located?

This family-friendly Bucaramanga hotel is located in a shopping district, within 1 mi (2 km) of Cacique Shopping Mall, La Flora Ecological Park and University of Santander. Cabecera Shopping Mall and Acropolis Shopping Mall are also within 2 miles (3 km).

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Holiday Inn Bucaramanga Cacique by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 643 out of 873 reviews
Rating 8 - Good. 162 out of 873 reviews
Rating 6 - Okay. 37 out of 873 reviews
Rating 4 - Poor. 16 out of 873 reviews
Rating 2 - Terrible. 15 out of 873 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great the view was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities
Excellent service great location very friendly employees . Beautiful pool and nice view. My family really enjoy everything.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edwin

Liked: Cleanliness, property conditions & facilities
Great Hotel, friendly staff. Very confortable rooms with great amenities. I recommend if your coming to visit the area!
Stayed 1 night in Jun 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to spend the day.
Stayed 1 night in Apr 2025

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good and room service was excellent. Just bad WiFi and tv connection.
Stayed 1 night in Jul 2025

10/10 Excellent

Mafe

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 1 night in Apr 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Convienient for shopping and central
Stayed 3 nights in Apr 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent quality food.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Nice view from top.
Stayed 1 night in Mar 2025

6/10 Okay

Arturo

Needs remodelation
Stayed 2 nights in Feb 2025

10/10 Excellent

kienitz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located within a mall. Clean and nice with ample transport to go anywhere you want.
Stayed 1 night in Apr 2025

10/10 Excellent

Warren

Liked: Amenities
All good
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service everything
Stayed 3 nights in Jan 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely I will be back

This Hotel is amazing
Stayed 6 nights in Jan 2025

10/10 Excellent

renzo

Liked: Cleanliness, staff & service, property conditions & facilities
This place is stunning
Stayed 2 nights in Dec 2024

6/10 Okay

Arturo

Hallway carpets are old
Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly attentive staff, exceptionally gorgeous facility. Rooftop pool and bar were amazing, lobby was impressive, room was exceptional, and literally next to the shopping center.....nothing bad to say.
Stayed 1 night in Mar 2025

8/10 Good

luis

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient next to the shopping center. Nice pool and decent breakfast. No one helps you with your luggage when checking in and internet is not strong.
Stayed 9 nights in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience! Frank and Deisy made my experience very pleasant with their help and support. The mall is right there so it’s very convenient! The food was great! I highly recommend this hotel.
Stayed 10 nights in Jan 2025

10/10 Excellent

Raphael

Liked: Cleanliness, property conditions & facilities
In the mall
Stayed 3 nights in Mar 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and great staff
Stayed 7 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in the city
Stayed 5 nights in Jun 2024

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Koffi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend.
Stayed 2 nights in Nov 2024