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Hotel Dann Carlton Bucaramanga

4.0 star property
Escape to an urban oasis where lush gardens meet serene spa treatments. Savor local flavors at one of two on-site restaurants.

Photo gallery for Hotel Dann Carlton Bucaramanga

Sundeck
Porch
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Interior entrance
Terrace/patio
In the heart of Bucaramanga, Hotel Dann Carlton offers a tranquil retreat near La Flora Ecological Park. Indulge in full breakfast and enjoy the rooftop garden views or unwind with spa treatments at Elixia Spa. With two restaurants serving local cuisine, a hair salon for pampering, and free in-room WiFi to stay connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Parking included
  • Gym
The current price is AU$111
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | View from room

Standard Twin Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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9.4 out of 10, Exceptional, (794)
The price is AU$108
includes taxes & fees
1 Mar - 2 Mar
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About the area

Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003

What's nearby

  • Cabecera Shopping Mall - 9 min walk
  • La Flora Ecological Park - 17 min walk
  • Canaveral Mall - 2 min drive
  • Alfonso Lopez Stadium - 4 min drive
  • Cacique Shopping Mall - 4 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Subway - ‬1 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Hamburguesas El Corral - ‬3 min walk
  • ‪Sandwich Qbano Cabecera - ‬2 min walk
  • ‪Empanadas Rosmy - ‬2 min walk

About this property

Hotel Dann Carlton Bucaramanga

Upscale hotel near La Flora Ecological Park
Located close to Provincial Viaduct, Hotel Dann Carlton Bucaramanga provides free full breakfast, a rooftop terrace and a garden. Treat yourself to a massage, a facial or hydrotherapy at Elixia Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Massage treatment rooms, a 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 135 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Fridges, free infant beds and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • City View
  • Dann Carlton Cafe Bar
  • Taikinsa

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Sauna
  • Spa tub
  • Steam room
  • Stereo

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,264 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 63570 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: COP 190000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with pets must present their pet's current vaccination record.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision

Property is also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Frequently asked questions

Does Hotel Dann Carlton Bucaramanga have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Dann Carlton Bucaramanga?

As of 18 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Dann Carlton Bucaramanga on 16 Mar 2025 start from AU$110.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Dann Carlton Bucaramanga pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Dann Carlton Bucaramanga?

Self-parking is free at this property.

What time is check-in at Hotel Dann Carlton Bucaramanga?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Dann Carlton Bucaramanga?

Checkout is at 1 PM. Late checkout is available for COP 190000 (subject to availability).

Does Hotel Dann Carlton Bucaramanga provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 63570 per vehicle applies.

Where is Hotel Dann Carlton Bucaramanga located?

Located in Sotomayor, this spa hotel is 0.9 mi (1.4 km) from La Flora Ecological Park and 1.9 mi (3.1 km) from Provincial Viaduct. Eloy Valenzuela Botanical Garden and Eco Park Hill of the Blessed Sacrament are also within 9 mi (15 km).

Hotel Dann Carlton Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1006 reviews
Rating 8 - Good. 192 out of 1006 reviews
Rating 6 - Okay. 43 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Dann Carlton Bucaramanga made my top-tier of accommodations of anywhere I've stayed in the world. The staff is phenomenal and friendly, the area of the hotel is likely the most central to food, dining, and nightlife in Bucaramanga, and the entire stay was as clean and quiet as one could as for. 10/10
Stayed 16 nights in Jan 2025

10/10 Excellent

Ramon

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very professional and nice staff. Loved the spa And service received was very good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was awesome, best Mojitos!
Stayed 5 nights in Feb 2025

10/10 Excellent

Edward

Liked: Staff & service, property conditions & facilities
A. GREAT. HOTEL
Stayed 3 nights in Jan 2025

10/10 Excellent

Rene

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities
Great service, exelent property
Stayed 2 nights in Jan 2025

10/10 Excellent

Rene

Liked: Amenities
Service
Stayed 4 nights in Jan 2025

10/10 Excellent

Julio

Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The location was amazing
Stayed 5 nights in Jan 2025

10/10 Excellent

Raphael, columbia heights

Liked: Amenities, property conditions & facilities
Great property
Stayed 1 night in Jan 2025

10/10 Excellent

Raphael, columbia heights

Perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Kurt

Stayed 1 night in Jan 2025

8/10 Good

Kevin, Everett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional. We had an issue with the toilet leaking, and I informed the front desk on Sunday. The girl said she would send someone with more towels, so Im assuming she misunderstood what I was saying. They moved us to another room on Tuesday, because the leakage was causing issues on the floor below. I would have expected being moved to a nicer room because of the inconvenience, but the room they moved us to actually seemed smaller and was next to the elevator. Other than this incident, I have no complaints. The facilities around the pool, including the spa were exceptional , although the desk at the spa was unattended a lot of the time. We had to wait a few times to obtain towels, and we had to leave a note indicating our room number when we returned towels a couple times. Overall it was a good experience and I would stay there again.
Stayed 4 nights in Jan 2025

10/10 Excellent

MICHAEL, Bralorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a world traveller, I constantly seek extraordinary value and excellence in product and service offerings. The Hotel Dann Carlton far exceeded my expectations, besting other properties I have stayed at in Colombia, Central America, and Mexico. The leadership organization has assembled an extraordinary team of friendly, skilled professionals dedicated to delivering on a "Customer First" mission. Furthermore, the property is impeccably well-maintained. The morning buffet is comprehensive and filled with local and foreign delights. You would see the evening menu in the finest Western World restaurants. And the flavours are rich, bold, and intriguing. I fully intend to return to Bucaramanga for a multi-week or month stay--for the hotel experience only. It's the perfect place for those who want to get away from it all, think, write, read, relax, . . . The hot tub, sauna, steam room, massage and facial services, and rooftop pool-bar-restaurant all add to the appeal. Finally, I know of no better value (the pricing was extraordinarily competitive. For example, the Medellin hotels I stayed in were more than double the price and of a lesser quality). Pamper yourself at the Hotel Dann Carlton because you are worth it.
Stayed 5 nights in Jan 2025

8/10 Good

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, loved
Stayed 1 night in Dec 2024

10/10 Excellent

Petre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por todo.
Stayed 12 nights in Dec 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Isabel

Stayed 1 night in Nov 2024

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, delicious breakfast. Good location. It would be great if the hotel would give a daily complimentary coffee, instead on just one for the first night to make the guest feel more welcome .
Stayed 4 nights in Dec 2024

8/10 Good

Bonnie, Fort Myers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived the place and the location. They were hospitable. Food was bland and could use more seasoning.
Stayed 4 nights in Dec 2024

10/10 Excellent

Reinhard

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A. NICE. STAY
Stayed 7 nights in Nov 2024

10/10 Excellent

Dante

Liked: Cleanliness, amenities
Great place. Best cutomer service. Excellent breakfadt buffet.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024