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"The staff upgraded me to a lovely apartment free of charge! All the employees, from reception, to the concierge, to the restaurant and beach, were all wonderful!"

"The bathroom was a bit outdated, needs to be renewed. The rest about the hotel was great, thank you. "

"The guy is a jerk. Clever fox. Very disappointing. Donot know why hotels.com accept that . After travelling from other country when we reached to contessa appartment the guy said our booking date changed.we paid for the, went to a badly located apartment, with luggage and guy is saying date change. In system its showing our date booking as hotel.com but in person he is saying no room. He didnt allow us to enter. Tried to communicate with hotel.com but their customer service is also...