6/10 Okay
Monica, Pueblo
Travelled with partner
19 Jan 2025
Liked: Cleanliness
We stayed at the lodge a total of 6 nights. Older lodge but clean. Parking lot was full of snow and very, very dangerously icy. Through our entire stay snow removal was at a bare minimum. We had to almost crawl to our vehicle everyday just not to fall. Thank goodness we wore our snow boots. It was hard to find staff when tryinh to check in and the lobby was extremely cold to wait in. Waited for 20 minutes, never checked in just given a set of keys and then not explained how to not lock the room doorknob and got locked out of our room the next day. Seeing any sort of staff was very rare. Was only given clean towels and our trash taken out once out of our 6 night stay. I had to help myself to the staff linen closet to get us clean towels and toilet paper. I don't like that you have to pay extra to stay in a room with a refrigerator. Ice machines only worked on one floor. Pool was old but very clean and heated. Gym equipment was very old, disappointed there was no treadmill. Dogs barking randomly. A few days out of our stay we saw no one and got that movie "The Shining" feeling. Did not try the restaurant. Not even sure if it was really open. Did not see staff through some of our stay to even ask. I would feel comfortable staying here again but not for 6 nights and not during the cold months. Was surprisingly clean for how dated the lodge is. Having Directv in our room was a plus.
Monica
Stayed 6 nights in Nov 2024