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The Hamburg Hotel

2.5 star property
Hotel in Hamburg with free parking

Photo gallery for The Hamburg Hotel

Front of property
Breakfast area
1 bedroom, individually decorated, individually furnished, desk
Property entrance
1 bedroom, individually decorated, individually furnished, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Deluxe Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room, 2 Queen Beds

1 bedroom, individually decorated, individually furnished, desk

Comfort Double Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Double Beds

1 bedroom, individually decorated, individually furnished, desk

Double Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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Exterior

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5.4 out of 10, 150 reviews
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22 June - 23 June
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About the area

Map
5440 Camp Road, Hamburg, NY, 14075

What's nearby

  • Hilbert College - 2 min drive - 3.2 km
  • Hamburg Fairgrounds - 3 min drive - 3.9 km
  • Hamburg Gaming at the Fairgrounds - 5 min drive - 4.3 km
  • Highmark Stadium - 6 min drive - 7.9 km
  • Eternal Flame Falls - 15 min drive - 13.9 km

Getting around

  • Buffalo-Exchange Street Station - 16 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 24 min drive

Restaurants

  • ‪The Fairgrounds - ‬6 min drive
  • ‪Subway - ‬3 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Hamburg Gaming - ‬5 min drive
  • ‪Cyclone Bar - ‬5 min drive

About this property

The Hamburg Hotel

Hotel near Highmark Stadium
The Hamburg Hotel provides amenities, such as dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Motorhome/coach/lorry parking, a 24-hour front desk and a computer station
  • A TV in reception, a gift shop and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 85 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with premium channels
  • Fridges, microwaves and heating

Languages

English, Hindi

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Exterior

Holiday Inn Express Hotel & Suites Hamburg by IHG

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 7 May 2025 to 1 July 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 14 kg per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay.

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Quality Hamburg
Quality Inn Hamburg
Quality Inn Hamburg
Kwality Hamburg Hotel
The Hamburg Hotel Hotel
The Hamburg Hotel Hamburg
The Hamburg Hotel Hotel Hamburg

Frequently asked questions

Is The Hamburg Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at The Hamburg Hotel?

Self-parking is free at this property.

What time is check-in at The Hamburg Hotel?

Check-in start time: 3 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at The Hamburg Hotel?

Checkout is at 11 AM.

Where is The Hamburg Hotel located?

Situated in Hamburg, this hotel is 1 mi (1.6 km) from South Shore Golf Course and within 3 miles (5 km) of Hilbert College and Ten Thousand Vines. Hamburg Fairgrounds and Hamburg Gaming at the Fairgrounds are also within 3 miles (5 km).

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The Hamburg Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 113 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10

Place is very run down and clearly was just recently reopened. Renovations are currently underway but until then, the place is not great.
Stayed 1 night in Mar 2025

8/10

This place will be great once the renovations are complete. The staff is very helpful. I would love to have a coffee pot in the room though.
Stayed 1 night in Feb 2025

10/10

NA
Stayed 1 night in Feb 2025

2/10

Unsafe bugs in room
Stayed 2 nights in Feb 2025

10/10

Great for a one night stay. No amenities but a clean room and a comfy bed.
Stayed 1 night in Jul 2024

2/10

I stayed here with family maintaining it clean but very high manza smell.
Stayed 1 night in Jul 2024

8/10

The room was very clean and the check-in staff was very pleasant
Stayed 1 night in Jul 2023

10/10

Great staff, very helpful at check in and the wife loved the bold roast coffee from a machine which is amazing since she is very particular about her morning coffee!
Stayed 2 nights in Jun 2023

8/10

Very Clean and courteous but no coffee available on the property was disappointing.
Stayed 1 night in Jul 2024

10/10

Nice facilities for the price
Stayed 1 night in Feb 2023

10/10

I really liked it
Stayed 1 night in Jul 2024

8/10

Just a good place to stay. All we need when we visit family about 5 times a year
Stayed 3 nights in Jun 2023

10/10

Clean and convenient location
Stayed 4 nights in Jun 2023

6/10

Very outdates hotel, bathroom caulk was kinda gross, its a step up from motel 6, super 8 etc but far from Hampton, holiday inn, best western etc
Stayed 1 night in Jul 2024

8/10

Good place near the stadium
Stayed 1 night in Oct 2022

8/10

The location was very convenient for our business in hamburg.
Stayed 1 night in Jun 2023

2/10

I think, if the Hotel is destined to use like a shelter, must not be used to hospet to family

10/10

This is the first time staying here. We were extremely pleased. Beds were so comfortable. Definitely will stay there again.
Stayed 1 night in May 2023

8/10

It was a good stay. I’d definitely revisit.
Stayed 4 nights in Jul 2023

2/10

This used to be a quality inn - now it is a “Kwality inn”- used to house homeless people. We did not experience any issues in terms of safety but it was very loud all night.
Stayed 1 night in Jul 2024

8/10

Everything was wery good.
Stayed 1 night in Sep 2022

10/10

It was a pleasant stay. The staff were helpful and pleasant and the rooms clean. Miss Debbie in the kitchen is a treasure and a bright spot to our morning!
Stayed 1 night in Jul 2022

8/10

Great value 🙂
Stayed 1 night in Oct 2022

10/10

The person at the front desk was kind and helpful. The place is well maintained and very clean. Great value!
Stayed 1 night in Jul 2023

10/10

Great customer service. A pleasure to deal with staff and very accommodating.
Stayed 2 nights in May 2023