4/10 Poor
David, Huntington
14 Nov 2023
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Star Hotel
3.5 star property
Hotel in Bujumbura with 2 restaurants and 2 indoor pools
Photo gallery for Star Hotel
Reviews
3.03.0 out of 10
Popular amenities
2.02.0 out of 10
Guest amenities rating.
- Bar
- Pool
- Gym
- Breakfast included
- 24/7 front desk
- Laundry
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About the area
47 Avenue du Peuple Murundi, Bujumbura, 7023
What's nearby
- Bujumbura Central Market - 2 min drive
- U.S. Embassy - 3 min drive
- La Pierre de Livingstone et Stanley - 3 min drive
- Geological Museum of Burundi - 4 min drive
- Prince Louis Rwagasore Stadium - 4 min drive
Getting around
- Bujumbura (BJM-Bujumbura Intl.) - 28 min drive
Restaurants
- ARENA - 3 min drive
- Waka Waka - 2 min drive
- Hôtel Restaurant Botanika - 2 min drive
- Le Café Gourmand - 3 min drive
- Tandoor Indian Restaurant - 4 min drive
About this property
Star Hotel
Property highlights
You can look forward to free continental breakfast, a poolside bar and a terrace at Star Hotel. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
- 2 indoor pools and an outdoor pool
- Free self-parking
- Meeting rooms, a 24-hour front desk and newspapers in the reception
- Luggage storage and a front desk safe
Room features
All guest rooms at Star Hotel offer thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
- Bathrooms with free toiletries and hairdryers
- Flat-screen TVs with cable channels
- Separate sitting areas, electric kettles and daily housekeeping
Languages
English, French
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transport
- Free self parking on site
Food and drink
- Free continental breakfast available daily 6 AM to 11 AM
- 2 bars/lounges
- 2 restaurants
- A coffee shop/cafe
- A poolside bar
Family friendly
- 2 indoor pools
- Children's pool
- Laundry facilities
- Outdoor pool
- Playground
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Newspapers in lobby
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
Business services
- Business centre
- Meeting rooms
Outdoors
- Garden
- Terrace
More
- Designated smoking areas
Room amenities
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Slippers
- Towels provided
Entertainment
- Flat-screen TV with cable channels
Food and drink
- 24-hour room service
- Electric kettle
- Free bottled water
- Minibar
More
- Air conditioning (climate-controlled)
- Desk
- Safe
- Separate sitting area
Policies
Check-in
Check-in time starts at 11 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from 10 July 2024 to 9 July 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Property is also known as
Star Hotel Bujumbura
Star Bujumbura
Star Hotel Hotel
Star Hotel Bujumbura
Star Hotel Hotel Bujumbura
Frequently asked questions
Does Star Hotel have a pool?
Yes, this property has 2 Indoor pools, an outdoor pool and a children's pool.
Is Star Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Star Hotel?
Self-parking is free at this property.
What time is check-in at Star Hotel?
Check-in begins at 11 AM.
What time is check-out at Star Hotel?
Checkout is at 11 AM.
Where is Star Hotel located?
Situated in Bujumbura, this hotel is within 2 miles (3 km) of U.S. Embassy, Bujumbura Central Market and Geological Museum of Burundi. La Pierre de Livingstone et Stanley and Prince Louis Rwagasore Stadium are also within 3 miles (5 km).
Star Hotel Reviews
Reviews
3.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 2 reviews" "
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 2 reviews" "
2 - Terrible
1
3.0/10
Cleanliness
5.0/10
Staff & service
2.0/10
Amenities
2.0/10
Property conditions & facilities
3.0/10
Eco-friendliness
Reviews
2/10 Terrible
Bonitus
Travelled with group
18 Sept 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrible place! Customer service is horrible! Place is very dirty, toilet was not clean and had urine on it! Water kept getting cut off! No one ever came to clean the room!
The worst part of our stay was when we got served bread with mold on it! I showed to the manager and never even came to apologize and said anything! I don’t understand how this hotel is still functioning!
Would not recommend and would definitely not stay here ever again
Bonitus
Stayed 3 nights in Sep 2023