Bull Run River Tours and Activities

My stay didn't start off very well... upon arrival there were signs and all sorts of props for an inter-active event... I went to my room and it wasn't too long before there was shouting down the hall from the actors, it really startled me. The shouting stopped and I got ready to sleep... and then the shouting started again, and then it stopped... the third time, I called the front desk and they said "they couldn't do anything, it was a booked event".. I responded, "that's not acceptable." The clerk came to my door and his response was to change rooms to another part of the building where it might be a little quieter... from my perspective, that still wasn't acceptable.. I said I'll just call Expedia customer service and get another hotel. Then the hotel manager came and said that they would move me to the other building and upgrade my room... so I packed my bag and drove across the parking lot... the room was very nice. The bed was excellent.. and it was a quiets nights sleep... the upgrade included their complementary breakfast, which was excellent. All in all, I got a good nights sleep and that's all I wanted.

The desk staff are great. We were able to check in early and didn’t extra time in the pool with our grandkids. Thanks.

The breakfast was good. Gravy needs to be hotter.