Ski Hotels & Resorts in Burggrafenamt

"Die Lage des Hotels ist toll mit schöner Aussicht. Die Zimmer sind sauber. Das Personal ist sehr freundlich und hilfsbereit. Das Bad und der Garten zum Geniessen."

"Good location for Merano 2000 cable car and botanical gardens. It is 3k from Merano centre and while there is a bus taking the car was more convient for us, parking on edge of town. The hotel itself is part of camping hermitage, which seems to be main focus. The hotel could use some re-imagining. For example, removing the net curtains obscuring the great view. Staff not that welcoming though this may be lack of confedence speaking English. We enjoyed our stay in area. The nearby lido is...

"Arrived on arrival day at 7pm. the guy at front desk looked at me as if he has seen a gost!!! he was nervous and unexperienced. Told me we did not have a reservationa. I showed him the booking with Expedia and then he say...well you are lucky we have a room for you. and he left to prepare the room for us..leaving the front desk unatended. Got back and gave us a standard room... I told him we have booked a luxury suite and after a few more minutes he said........ o yes... yes.. and left...

"False advertisement. Rooms do not have AC. We were given a fan and told to open the balcony door for fresh air. We were promptly robbed and the hotel could have cared less- the owner actually blamed us! We promptly called hotels.com and your rep contacted the owner and he agreed that he was incredibly rude and was going to ask that the hotel be pulled from your listings.s"

"Al check in non risultava la ns prenotazione che dopo tanto cercare è saltata fuori. La stanza che ci hanno dato non era quella prenotata: senza vista, sulla strada, piccola e rumorosa. Il bagno era delle dimensioni dI quello di un camper. Colazione misera. Non ci ritornero' !"

"dejligt hotel præget af stamkunder, lidt kedelig morgenmad, dårlige senge. om aftenen kun halvpensions-menu at vælge i mellem."

"Everything was great. Only request would be to add air conditioning to the hotel."

"Overall it was a lovely stay. The food was very good, both for breakfast and dinner. I also loved that they offered fresh juices, which is not something many places offer. I think the hotel rooms are in need of refurbishing as they are quite dated. I also think the hotel should definitely be fitted with air conditioning as it was far too hot throughout the whole hotel, in the gym and in our room. We had the electric fan going all night and the window open but that still did not allow for a fully...