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Smart Suites, Ascend Hotel Collection

2.5 star property
Hotel with free breakfast, near Lake Champlain
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Smart Suites, Ascend Hotel Collection

Individually furnished, desk, laptop workspace, blackout curtains
Lobby
Library
Individually furnished, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

7.8 out of 10
Guests liked the amenities.
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
The price is AU$311
includes taxes & fees
27 Oct - 28 Oct
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Studio)

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Studio)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Property amenity
The Inn at Burlington
Breakfast included
Free airport shuttle
Pet-friendly
Parking included
8.6 out of 10, Excellent, (302)
The price is AU$369
includes taxes & fees
27 Oct - 28 Oct
The Inn at Burlington

About the area

Map
1700 Shelburne Rd, South Burlington, VT, 05403

What's nearby

  • Champlain College - 7 min drive
  • University of Vermont - 7 min drive
  • Church Street Marketplace - 8 min drive
  • University of Vermont Medical Center - 9 min drive
  • Waterfront Park - 9 min drive

Getting around

  • Burlington Union Station - 12 min drive
  • Burlington, VT (BTV-Burlington Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Olive Garden - ‬2 min drive
  • ‪Burlington Bagel Bakery & Cafe - ‬2 min drive
  • ‪Panera Bread - ‬16 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Smart Suites, Ascend Hotel Collection

Hotel near Lake Champlain
Located close to Shelburne Farms, Smart Suites, Ascend Hotel Collection provides free continental breakfast, a terrace and laundry facilities. Free in-room WiFi is available to all guests, along with a fireplace in reception and a 24-hour gym.
Additional perks include:
  • Free self-parking
  • An electric car charging station, a 24-hour front desk and 1 meeting room
  • A TV in reception, a front desk safe and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 81 individually furnished rooms offer thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries
  • TVs with premium channels
  • Separate sitting areas, full-sized fridge/freezers and dishwashers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Family friendly

  • Children's games
  • Free cot
  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.0 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50.0 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smart Suites Hotel South Burlington
Smart Suites South Burlington
Smart Suites
Smart Hotel South Burlington
Smart Suites
Smart Suites, Ascend Hotel Collection Hotel
Smart Suites, Ascend Hotel Collection South Burlington
Smart Suites, Ascend Hotel Collection Hotel South Burlington

Frequently asked questions

Is Smart Suites, Ascend Hotel Collection pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 50.0 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Smart Suites, Ascend Hotel Collection?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at Smart Suites, Ascend Hotel Collection on 27 Oct 2024 start from AU$311.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Smart Suites, Ascend Hotel Collection?

Self-parking is free at this property.

What time is check-in at Smart Suites, Ascend Hotel Collection?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Smart Suites, Ascend Hotel Collection?

Checkout is at 11:00 AM.

Where is Smart Suites, Ascend Hotel Collection located?

Situated near the airport, this hotel is 0.5 mi (0.9 km) from Lake Champlain, and within 6 mi (10 km) of Shelburne Farms and Champlain College. University of Vermont and University of Vermont Medical Center are also within 6 mi (10 km).

Smart Suites, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 988 reviews" "
Rating 8 - Good. 322 out of 988 reviews" "
Rating 6 - Okay. 88 out of 988 reviews" "
Rating 4 - Poor. 41 out of 988 reviews" "
Rating 2 - Terrible. 30 out of 988 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
My brother stayed here for a week. He was comfortable. The kitchen was great, so he didnt have to eat out everyday!
Stayed 5 nights in Aug 2024

4/10 Poor

Judy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in the young man was very nice. The room I asked for was supposed to bed nonsmoking and king bed. I got a room smell HORRIBLE of smoke and it had a queen bed, I know cause I have a king at home. The remote to the TV had no back and when I picked it up my hand stuck to it. The front of the bathroom vanity had, what appeared to be, toothpaste residue on it from previous guests. There was a yellow chair in the room full of stains that looked like there were no attempts to clean it. On the floor entering into the bathroom area there’s a huge orange/red stain on the carpet. I get it if there are renovations going on but cleaning well goes a long ways. Don’t rent out rooms that are falsely advertised. We paid good money for this room and by the time we got to the room at 8:pm it was too late to reserve another one else where. This was stated to be a 8.6 rating, I DONT THINK SO.
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Travelled with family
Liked: Property conditions & facilities
—
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty halls. Smelled horroble, unsecured doors
Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Cleanliness
Hallways were extremely smelly and dirty. The putside doors didnt lock. There is a drug ring slinging behind the place
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Front desk clerks were great. Room was very clean…thank you
Stayed 1 night in Aug 2024

6/10 Okay

Russell

Travelled with family
Liked: Staff & service
This hotel is fine, but at the price-point, I would hope for better. I don't necessarily blame the property, but the market in general. That may not be fair to the property, which again is fine. But spending nearly $400 a night for a hotel that was dated and had a funky smell in the common areas, is just wrong. Not sure there is any fix, and this is the price to pay to stay in the area, but the value proposition is not there.
Stayed 1 night in Aug 2024

6/10 Okay

M R

Travelled with family
Liked: Staff & service
Room seemed musty and damp. Has the filter been cleaned in the AC? Kept windows open for fresh air. People living there played their music too loud.
Stayed 1 night in Aug 2024

2/10 Terrible

Mary E.

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Arrived at this hotel for an overnight stay with two pair of sneakers and left with one pair. Knew I had brought two pairs, but waited to get home, after traveling for a month, to confirm that my sneakers had been stolen from my bag in the hotel room. BRAND NEW Brooks sneakers. Back in Burlington, I stopped by the hotel to let them know they have a thief on their staff. Representative at desk told me someone would contact me (it seemed they wanted to look somewhere for my sneakers, even though I explained that the sneakers were most definitely stolen…I had already asked for a key to re-enter the room the morning I checked out-when I got to my car and realized one pair of sneakers was missing.) I will NEVER use this hotel again. Hopefully whoever stole my sneakers is getting good use from them. Perhaps I'm lucky that something more valuable wasn't stolen, but it's disconcerting that Delta has no response to the fact that I was a target of a thief on their staff. 1028 characters
Stayed 1 night in Aug 2024

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness, staff & service
It was convenient to shopping, food, ect. It wasn't worth the money I spent
Stayed 2 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍👍
Stayed 1 night in Aug 2024

6/10 Okay

Darcy

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was great and friendly but the room they put me in was not clean my bed sheet had dried blood stain on it and the jetted tub had staines in it and was dirty. And the Jett’s would not work and a cubbies door would not close it stayed cracked open. I was affected by the storm and had to stay in a hotel room over night. I had no power at home.
Stayed 1 night in Aug 2024

4/10 Poor

Philip

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property was not very clean. The towels in the rooms had dirt on them. The corridors had a bad smell, maybe from old carpets. No air conditioning in the living room, only in the bedroom. The temperature in the living room was 80F. The breakfast was good. Parking was plenty. The area was safe. Very pricey given the above property quality.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The Room smelled really moldy and there was no exhaust fan in the bathroom.
Stayed 3 nights in Aug 2024

2/10 Terrible

Stanislawa

Stayed 2 nights in Aug 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Barbara

Stayed 1 night in Jul 2024

2/10 Terrible

Helene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We cancelled the room after seeing it and moved in a better cleaner place. They were nice enough to give our money back. And by the way, no cleaning staff in the week end
Stayed 2 nights in Jul 2024

10/10 Excellent

Amilcar R

Stayed 1 night in Jul 2024

8/10 Good

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room that we were assigned was very obviously a smoking room in the past and held that cigarette smoke smell.
Stayed 1 night in Jul 2024

4/10 Poor

kathleen

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is old, rundown and sorely in need of a makeover. Our first room had a bloody tampon in the toilet. The bathroom door wouldn’t shut because it seemed that it had recently flooded and the door swelled. The room smelled moldy and there actually was mold around the window sills. They moved us to another room and the only difference was that it smelled like air freshener. The staff was very apologetic and did all that was in their power to help us out. It wasn’t their fault but the fault of the owners. Time to update and renovate this property.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheila, Bridgeton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man who was the manager (I think) was very helpful, friendly and efficient.
Stayed 1 night in Jun 2024

2/10 Terrible

Melinda

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Earlier that day i verified reservation and check in time. Was told only 1 room available for room type and in 1st floor. At check in i was told room still being cleaned, would have a short wait. Then it was verified that room was cleaned and ready. Room not cleaned. Food left on counters. In sink and microwave. Fridge dirty. Food on stained carpet in several places. Large amount of food under both beds. One bed stained and very sticky headboard with some kind of, hopefully glue? Also dirty pillows and one chair torn to shreds. Took pics. Offered to wait to have room cleaned or different room with 1 bed and rollaway. Took new room. Couch and chair old/ dirty/ stained. Chair too dirty to sit in. Room smelled cleaner but not vaccumed. Multi colored sequins and large chunks of red spongy foam on floor. Housekeeping came in with rollaway observed the floor, said someone would be in to clean. We had to change and leave for dinner, evenings plans. Asked them to wait half hour and do it while we were out. When we returned later floors were obviously cleaner. Attempted to use rollaway, it arrived made up, sheets and blanket But no pillows. Spare pillows in closet badly stained. Pulled back blanket on rollaway, sheets filled with hair, human and dog. Went to front desk,was late, near midnight for clean bedding. Was offered to have Housekeeping come make bed, declined as it was past midnight and very tired. Asked for clean sheet, to sleep on top of. Given full set king, no pillows.
Stayed 1 night in Jun 2024

8/10 Good

nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV b
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024