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Dragonfly Hotel Bury St Edmunds

3.0 star property
Hotel with free parking, near St Edmundsbury Cathedral

Photo gallery for Dragonfly Hotel Bury St Edmunds

Lounge
Exterior
Bar (on property)
Lounge
Standard Double Room
In the heart of Bury St Edmunds, Dragonfly Hotel offers a tranquil retreat near Theatre Royal and St Edmundsbury Cathedral. Unwind in the garden, savor international cuisine at The Restaurant, or connect with colleagues in conference space. With free WiFi and helpful staff praised by previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$176
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

Highlights

Heating
Free rollaway/extra beds
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

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7.6 out of 10, Good, (573)
The price is AU$157
includes taxes & fees
22 Feb - 23 Feb
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About the area

Map
Symonds Road, Bury St Edmunds, England, IP32 7DZ

What's nearby

  • St Edmundsbury Cathedral - 18 min walk
  • Greene King Brewery - 18 min walk
  • Theatre Royal - 19 min walk
  • The Apex - 4 min drive
  • Ickworth House - 14 min drive

Getting around

  • Bury St Edmunds Station - 6 min drive
  • London (STN-Stansted) - 56 min drive

Restaurants

  • ‪Bury Bowl - ‬18 min walk
  • ‪Moreton Hall - ‬12 min walk
  • ‪The One Bull - ‬20 min walk
  • ‪The Fox Inn - ‬17 min walk
  • ‪Prezzo - ‬20 min walk

About this property

Dragonfly Hotel Bury St Edmunds

Hotel near The Apex
Located close to Theatre Royal and Greene King Brewery, Dragonfly Hotel Bury St Edmunds provides a garden, a bar and conference space. The on-site international cuisine restaurant, The Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and smoke-free property
  • A banquet hall, meeting rooms and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 76 rooms feature comforts such as laptop-friendly workspaces, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with hairdryers
  • 42-inch LCD TVs with cable channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

Frequently asked questions

Is Dragonfly Hotel Bury St Edmunds pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Dragonfly Hotel Bury St Edmunds?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Dragonfly Hotel Bury St Edmunds on 23 Feb 2025 start from AU$176.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Dragonfly Hotel Bury St Edmunds?

Self-parking is free at this property.

What time is check-in at Dragonfly Hotel Bury St Edmunds?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Dragonfly Hotel Bury St Edmunds?

Checkout is at 11:00 AM.

Where is Dragonfly Hotel Bury St Edmunds located?

Situated in Bury St Edmunds, this hotel is within 1 mi (2 km) of St Edmundsbury Cathedral, The Athenaeum and Greene King Brewery. Theatre Royal and Nowton Park are also within 1 mi (2 km).

Dragonfly Hotel Bury St Edmunds Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 262 out of 961 reviews
Rating 8 - Good. 382 out of 961 reviews
Rating 6 - Okay. 183 out of 961 reviews
Rating 4 - Poor. 91 out of 961 reviews
Rating 2 - Terrible. 43 out of 961 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying there
Stayed 6 nights in Jan 2025

6/10 Okay

Jane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Could have been a lot cleaner. Marks on sofa bed and smell of room all could be improved. Staff were great and very professional.
Stayed 1 night in Dec 2024

4/10 Poor

JOHN

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Disabled WC is not suitable for disabled persons. Ran out of selected food ordered & room cold
Stayed 2 nights in Dec 2024

6/10 Okay

Kim

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was a bit unfriendly. Shower had mouldy seals. Lights in room ceiling was out. Heater wasn't working so had to use fan heater. Was noisy. Shame because it was nice and quiet other than that, despite the strong smell of drugs...room 322
Stayed 1 night in Dec 2024

8/10 Good

ketan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reasonable and easily accessible.
Stayed 1 night in Dec 2024

8/10 Good

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Judith Plummer

Travelled with family
Liked: Cleanliness, staff & service
Roughly what you would expect. Room, service all OK. Various pizzas on the menu for dinner, but not available. Expensive ev charging. Rooms ridiculously hot for December. Breakfast not worth the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

nathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor stay
Room is dated with peeling paint cold room not heating
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Stayed 2 nights in Oct 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine for one night
Stayed 1 night in Oct 2024

6/10 Okay

Sheena

Liked: Cleanliness, staff & service, room comfort
Overall, a comfortable stay.
Overall the stay was good, very comfortable bed, very little noise inside the hotel, could hear some road noise though, breakfast okay. Only downside this visit was an unpleasant drain smell from bathroom (not noticeable with door closed).
Stayed 1 night in Oct 2024

2/10 Terrible

John

Disliked: Room comfort
Overpriced rubbish
noisy rooms,A14 can be heard everywhere, weird noisy extraction fan on all the time even with the bathroom light OFF, rubbish buffet breakfast, (£100 a night!), cold water tap not working and could not be fixed at the weekend . . .
Stayed 2 nights in Oct 2024

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable hotel, on the outskirts of Bury St Edmunds. We knew about the building works in the grounds up front, not an issue. The room was hot as the radiator would not turn right off. The shower was very poor, hot enough but lacked flow! On the up side the bed was comfy and the hotel rooms quiet.
Stayed 1 night in Oct 2024

6/10 Okay

James

Disliked: Staff & service, amenities
It's in the middle of a building site.
Stayed 2 nights in Oct 2024

8/10 Good

Dave

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Although the hotel was undergoing building work to increase capacity there was no intrusion from mess or noise. The only downside was the noise from the A14 trunk road which runs close by, as due to unseasonal hot weather required the window needing wide opening for ventilation. Breakfast was ample with variety of choice. Requires a tidy up of the car parking area as it would appear that the builders are using it as well and leaving a lot of rubbish behind.
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overpriced. Nice staff. Poor rooms & public areas.
Overpriced. Nice staff. Warm and quiet hotel. Very tired and characterless building. Public areas poor. Bathroom was good but bedroom very basic and uninviting. Convenient location for main road access.
Stayed 1 night in Oct 2024

6/10 Okay

christopher

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The service of food was poor, not very organised and the restaurant staff hardly spoke a word.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew, Coalville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
An average motel, with a young team in the afternoon evening, and two lovely ladies on the breakfast crew. Evening meal was good, breakfast OK, but self service. The room was a little too dark to work comfortably, but plenty of sockets and a big screen TV - and good shower with quality towels. The corridor between reception and stairs to rooms was in the process of renovation (?), which looked a little scruffy (and therefore out of character). The table at which I had my evening meal wasn't very clean. Good car-parking facility and a smart looking property - but a little too expensive for a three-star (in my opinion). Very convenient location, a short distance from the A14 junction, though if you like to sleep with a window open some people might find the road noise irritating (I slept very well, comfortable bed!)
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was OK
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Jun 2024

6/10 Okay

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
A overnight stay to visit Bury St Edmunds
We staid a night to visit Bury St Edmunds. It is convenient but about a 20 minute walk. The staff were friendly. However, we only had 3 pillows and asked for a fourth as they were fairly thin. We were told they would send one, but it never arrived. The breakfast was very basic, although cooked. There weren’t any side plates for toast and the table sticky. Some of this may have been as the hotel appeared to have low occupancy.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Very clean room, lovely comfortable bed, helpful staff. Hotel was quiet, some low-level background noise from nearby roads but got a good sleep. Corridors and public areas a bit worn but there is refurbishment ongoing. Good breakfast. Plenty of parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Alanna Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, clean and comfortable.
Stayed 3 nights in Aug 2024