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"Customer service of every employee was amazing. They were very courteous, quick to assist and friendly. Food from the Baya Hotel Restaurant was delicious. We enjoyed every entree we ordered. One things is that the room had some issues such as some of the walls had cracks, sliding doors on the balcony and bathroom wouldn’t lock properly. Some of the furniture were outdated, they had alot of scratches and wear and tear. We got the Panorama room and the view was priceless."

"The hotel is great! Excellent staff, extremely courteous and accommodating! "

"Due to flight cancellations, we checked in the morning of our check out date. We were still welcomed regardless and we were able to have our complimentary brekky and a decent lie down until it was time for us to move hotels. "

"Second time using this hotel. There will be a third!"

"It’s the warmth and friendliness of the staff that make the place stand out from others. The hotel itself is comfortable, food is good. The only cons I would say is the walk from the reception to your room. If it rains, the ground is slippery but they put a rubber rag to walk in. You only have to make sure to walk on it. All in all, our stay is one of the most comfortable places so far."

"Really great stay...the location is awesome. Fantastic pool area and massage services...clean hotel and we set up tours in the lobby...transfers to airport were good...GREAT breakfast included. We would definitely stay there again..."

"Great property and amenities. I had issues with my safe not working and a constant beeping in my room and both issues were resolved promptly. I had water damage on my cell phone and they gave me a big box of rice for my phone after I told them what happened, no charge. The hot stone massage, manicure and pedicure were all fantastic. The pools were all great, the hot tub was not heating though and they told us it was out of order. Great entertainment center, and strong WiFi throughout the property. My biggest negative was the food—I was not impressed by any of it. I thought the food overall was bland (bulalo and sinigang) and the breakfast offerings were nothing to write home about. Champorrado and bilo-bilo offered for breakfast were both watered down and flavorless, like they skimped on the laman. Might be okay for the foreigners, but we Filipinos know when you do that."

"Very good location for everything in town. Close to restaurants and transportation. Friendly, helpful staff. WiFi could be better. Very hard to get a signal most of the time "

"We had a Great stay "