CY Cergy Paris University Tours and Activities

Great place for the money. The room is large for Paris . Our room was facing a courtyard and was very quiet. Service was quick and all spoke English. Will return to this hotel.

Rayz Eiffel was an amazingly beautiful boutique hotel! It’s in the heart of Paris where you can walk to the Eiffel Tower walk to many restaurants walk to tourist sites or easily catch the subway or an Uber. The restaurants around the hotel were amazing. The staff was great the room, although small, was clean, very cute and had French doors where you can open it for a French doors where you can open it for a fresh air! It was cleaned every day. I highly recommend including the breakfast in your package. It was a great snack to have before heading out to do tourist activities. Communication was great and responsive. The rooftop is great with great views of the Eiffel Tower. Highly recommend this place. All of the staff was amazing! Thank you for a great stay!!!

We landed in Paris at 7 am. When we went to the hotel, it was obviously too early to check in and we were told by 3pm the room would be ready. We left our bags in a designated room they had and spent the morning and early afternoon in the city. Around 2pm, we called the hotel in hopes the room might be ready as we flew 7 hours from the U.S on no sleep and walked a large amount of the city from the time we landed until 2pm. They said it was not ready so we waited and then arrived at the hotel around 2:30, at this point only half an hour to spare. The room was still not ready, so we sat in the lobby where the receptionist had seen us and knew we were waiting. By 3 pm we were still sitting in the lobby in front of the receptionist so we asked at this point if the room was ready and he said “oh i thought you were waiting for someone it’s been ready.” My family and I were frustrated as we had been waiting all day and it was clear we had been waiting. Other than this occurrence, we loved the room, the staff and the location of our hotel!