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Crystalbrook Bailey

5.0 star property
Luxury Cairns hotel in Cairns Central Business District with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystalbrook Bailey

Front of property - evening/night
Outdoor pool
In-room safe, desk, blackout curtains, soundproofing
Lobby sitting area
Urban Master | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Air conditioning
The price is AU$191
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Urban King

View from room

Urban King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

Two Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Urban Twin

In-room safe, desk, blackout curtains, soundproofing

Urban Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Urban Queen

In-room safe, desk, blackout curtains, soundproofing

Urban Queen

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Urban

In-room safe, desk, blackout curtains, soundproofing

Family Urban

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Urban Master

Urban Master

Urban Master

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

One Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

Three Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
Exterior

Crystalbrook Flynn

Pool
Spa
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (708)
The price is AU$208
includes taxes & fees
6 Jan - 7 Jan 2025
Crystalbrook Flynn
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About the area

Map
163 Abbott Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk
  • Cairns Central Shopping Centre - 7 min walk
  • Esplanade Lagoon - 7 min walk
  • Cairns Marlin Marina - 10 min walk
  • Reef Fleet Terminal - 10 min walk

Getting around

  • Cairns Station - 12 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

Restaurants

  • ‪Flynn's Italian by Crystalbrook - ‬3 min walk
  • ‪Crepe - ‬2 min walk
  • ‪La Pizza Trattoria - ‬2 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬3 min walk
  • ‪Imm Thai Cafe - ‬2 min walk

About this property

Crystalbrook Bailey

Luxury eco-certified hotel near Cairns Esplanade
You can look forward to a garden, dry cleaning/laundry services and 3 bars at Crystalbrook Bailey. At the 3 on-site restaurants, enjoy breakfast, dinner and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free bike hire, self-parking (surcharge) and an electric car charging station
  • Express check-out, tour/ticket information and luggage storage
  • A front desk safe, concierge services and smoke-free property
  • Guest reviews give top marks for the helpful staff, first-rate property condition and location
Room features
All 217 rooms boast comforts such as first-run films and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • Flat-screen TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, eco-friendly cleaning products and first-run films

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Arte
  • CC's Bar & Grill
  • Pachamama

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

Does Crystalbrook Bailey have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at Crystalbrook Bailey?

As of 30 Dec 2024, prices found for a 1-night stay for 2 adults at Crystalbrook Bailey on 6 Jan 2025 start from AU$191.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystalbrook Bailey pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystalbrook Bailey?

Self-parking is available for AUD 12 per day. Limited spots are available.

What time is check-in at Crystalbrook Bailey?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crystalbrook Bailey?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crystalbrook Bailey located?

Located in Cairns Central Business District, this luxury hotel is steps away from Cairns Night Markets and Cairns Esplanade. Jute Theatre and Kick Contemporary Arts are just steps away. Cairns Station is 12 minutes by foot.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 443 out of 643 reviews" "
Rating 8 - Good. 139 out of 643 reviews" "
Rating 6 - Okay. 35 out of 643 reviews" "
Rating 4 - Poor. 20 out of 643 reviews" "
Rating 2 - Terrible. 6 out of 643 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good! Able to use Airplay, Netflix! Except the fruits bar @ breakfast, gave us tummy upset & diarrhoea. All staffs are very nice very kind. Including the front line-counter and the restaurant staff! We extended few more days for the stay.

8/10 Good

Pooja

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pros: Great location and clean property. Cons: A majority of the time staff didn’t pick up the phone. Coffee machine didn’t work, they said they will replace and did not. No coffee in the building or common area either.
Stayed 5 nights in Dec 2024

10/10 Excellent

Irenne, Marsfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation in a good location around the corner from the main Esplanade. We stayed in an apartment which had everything you could need including laundry, kitchen with double fridge. The bedrooms are very small but with a seperate lounge area, this was fine. The only issue was that the ensuite shower had no hot water, even after running it for 10 min but there was a second bathroom in our 2 bedroom apartment, so we just used the other shower.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff are exceptional. I’ll write a formal letter once I confirm names. Really happy with the hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kaho

Stayed 4 nights in Nov 2023

10/10 Excellent

kyla

comfortable, good location & nice restaurant at the pool. enjoyed our stay here!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff awesome nice vibe really clean rooms lovely and quiet rooms This hotel is just beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Li, Palmetto Bay

Liked: Cleanliness, amenities, property conditions & facilities
Nic stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good central location !
Stayed 1 night in Oct 2024

8/10 Good

Wai Yin

Stayed 3 nights in Oct 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

8/10 Good

Premnath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is small. No towels in one of the pools. Breakfast should cater other dietary needs like vegan.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool atmosphere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and central to Cairns , very good Accom option .
Stayed 1 night in Nov 2024

4/10 Poor

jorge

Travelled with partner
Disliked: Amenities
the whindow of the room have vew of other rooms and i ask in reception for ocean views
Stayed 1 night in Nov 2024

8/10 Good

Edward Con

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Very convenient to the esplanade and surrounding attractions. Found the lighting system with the switches strange but figured it out eventually. A little dusty on the artwork etc but overall the room was pleasant and comfortable. We stayed in the urban master room and it was great with a young person.
Stayed 3 nights in Nov 2024

10/10 Excellent

nicole

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location lovely pool. Nice restaurants. Clean modern great
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities, impeccably clean, great location, and room was ready early, which was especially appreciated. Only stayed one night but couldn’t have asked for a better stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Ragini, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the service from the reception satff , housekeeping staff ,totally amazing and the hotel eas gorgeous will stay again
Stayed 7 nights in Oct 2024

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, amenities
Very clean well presented great view. The room had great amenities
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Excellent location. Would stay again.
Stayed 1 night in Oct 2024

8/10 Good

Wade

Liked: Cleanliness
Room had a musty smell .
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Room Cleanliness & Beautiful Rooms
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
5.0