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Cairns City Sheridan

3.0 star property
Hotel with 2 outdoor swimming pools, a short walk to Cairns Esplanade
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cairns City Sheridan

Twin Room, Balcony
Terrace/patio
Front of property
Suite, 1 Queen Bed, Jetted Tub
Budget Apartment | Living area

Reviews

6.2 out of 10

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Business services
    Business services
The price is AU$119
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
HDTV
  • 56 sq m
  • Sleeps 6
  • 1 Queen Bed and 5 Single Beds

Twin Room

Highlights

Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

Double Room

Highlights

Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Apartment

Budget Apartment | Living area

Budget Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
HDTV
Private bathroom
  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 56 sq m
  • Sleeps 7
  • 5 Single Beds and 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

Highlights

Balcony
Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Room, 1 Queen Bed, Balcony

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Balcony

Highlights

Balcony
Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Balcony

Twin Room, Balcony

Twin Room, Balcony

Highlights

Balcony
Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchenette
  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Laptop workspace
Iron/ironing board
Located on the ground floor
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

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Pool
Parking included
Free WiFi
Air conditioning
6.8 out of 10, (305)
The price is AU$119
includes taxes & fees
24 Nov - 25 Nov
Hotel Tropiq
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About the area

Map
157 Sheridan Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 6 min walk - 0.5 km
  • Cairns Base Hospital - 9 min walk - 0.8 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km
  • Esplanade Lagoon - 3 min drive - 2.3 km
  • Cairns Marlin Marina - 3 min drive - 2.4 km

Getting around

  • Cairns Station - 15 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪KFC - ‬10 min walk
  • ‪Muddy's Cafe - ‬8 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬10 min walk
  • ‪Atrium - ‬12 min walk

About this property

Cairns City Sheridan

Hotel near Cairns Esplanade
Located close to Cairns Central Shopping Centre and Cairns Marlin Marina, Cairns City Sheridan provides a terrace, laundry facilities and car hire on-site. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and conference space.
You'll also enjoy perks such as:
  • 2 outdoor pools with sunloungers
  • Free self-parking
  • Express check-out, express check-in and smoke-free property
  • A front desk safe, outdoor furniture and luggage storage
Room features
All guest rooms at Cairns City Sheridan feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Free tea bags/instant coffee, heating and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns

Frequently asked questions

Does Cairns City Sheridan have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Cairns City Sheridan?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Cairns City Sheridan on 24 Nov 2024 start from AU$118.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cairns City Sheridan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cairns City Sheridan?

Self-parking is free at this property.

What time is check-in at Cairns City Sheridan?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM.

What time is check-out at Cairns City Sheridan?

Checkout is at 10:00 AM.

Where is Cairns City Sheridan located?

Located in Cairns Central Business District, this hotel is within a 10-minute walk of Cairns Private Hospital, Cairns Esplanade and Cairns Central Shopping Centre. Cairns Performing Arts Centre and St Monica's Cathedral are also within 10 minutes. Cairns Station is 15 minutes by foot.

Cairns City Sheridan Reviews

Reviews

6.2
Rating 10 - Excellent. 108 out of 1025 reviews" "
Rating 8 - Good. 304 out of 1025 reviews" "
Rating 6 - Okay. 310 out of 1025 reviews" "
Rating 4 - Poor. 179 out of 1025 reviews" "
Rating 2 - Terrible. 124 out of 1025 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dexter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in the rooms, noisy rooms, sketchy characters hanging around the entry doors, old school keys, staff not there 24/7
Stayed 2 nights in Nov 2024

4/10 Poor

William

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No parking, combined with 20-30 walk to local sights, limited transportation. Good pools, however unlikely to be maintained or cleaned (like rest of property. Staff consists of one person running front desk. Emily was very nice, but had NO housekeeping staff to assist. Housekeeping is terrible
Stayed 4 nights in Oct 2024

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

Alexandra

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was very dirty and the floors were not clean. The rooms on the lower level felt unsafe as the curtain was held up by sticky tape. This was not enough to block the public from seeing inside the room as there was no fence around.
Stayed 1 night in Oct 2024

2/10 Terrible

Emma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No working A/C, no working WiFI, no working free to air TV…. Mould in shower, tap broken, 1 20ml shampoo and conditioner for 4 ppl to share. No hand soap or shower gel. 1 coffee mug but no tea or coffee. Fan sounded like it was going to crash down from the ceiling. Whole place was dirty and loud. No flyscreen and what looked like blood on the curtains. Photos online clearly from 10 plus years ago. It made me feel dirty.
Stayed 1 night in Sep 2024

6/10 Okay

Charles, Nottingham

Liked: Staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Leanne

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTELY A DISGRACE..... I WOULD REMOVE THIS PROPERTY... VERY VERY DISAPPOINTING
Stayed 2 nights in Sep 2024

6/10 Okay

pamela

Liked: Cleanliness
Disliked: Amenities
Basic accommodation in a very convenient area to access Cairns CBD
Stayed 2 nights in Sep 2024

2/10 Terrible

Abhilash reddy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t even stay in the property beacuse they didn’t provide any keys of the room and no one picked up the call and they didn’t even refund our money. Worst property i have ever seen, please remove this property from your list.
Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 pools, easy to find, close to the city
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Little Motel in The Middle of Cairns
It was an emergency booking owing to my flight from Papua New Guinea being delayed by many hours, thus had to make a last-minute booking for accommodation, while still in PNG and opted for Cairns City Sheridan Motel. When I arrived at the motel after 11:00pm, the key to the room had been left in a night safe but unfortunately, it was the wrong key, and I couldn't enter the room. So, I called the manager who was not onsite at the hotel but some distance away... No problem - she immediately set off back to the hotel to give me the correct key for the booked room. She was very apologetic and most helpful so, the frustration I was feeling about the blunder was quickly alleviated by her prompt and professional action, which ultimately made my brief stay that Friday evening a very pleasant one. The room had everything - more than I expected in terms of facilities. It was also a very clean & tidy, spacious room which also had a cute little balcony, complete with outdoor table and chairs.
Stayed 1 night in Aug 2024

6/10 Okay

Isaac

Disliked: Cleanliness, staff & service
Cigarette butts in pot plants, smelled like an ashtray
Stayed 3 nights in Aug 2024

2/10 Terrible

Rhonda

Disliked: Cleanliness, property conditions & facilities
Our bed sheets had stains on them. There was little black insects everywhere. Someone broke into our room while we where inside. Its not recommend all especially the price as well.
Stayed 1 night in Aug 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel we have ever stayed in
This was the worst hotel we have ever stayed in. It was very poorly maintained and looked quite tired and worn, the chain lock was missing from the door, shower had mould, bathroom sink tap was stiff to use, bed sheets were crumpled like they had been left in a basket or maybe not been washed since the last guest, the pillows did not smell fresh at all, the floor was slimy. We kept shoes on at all times, and wore footwear to shower. We had booked for 2 nights, due to exhaustion we stayed the first night but left first thing the next morning. When checking out, the lady at reception seemed to think we had picked up the wrong room key from the safe box at check in but didn’t elaborate or seem interested and asked no questions as to why we would leave our booking early. Would never recommend this hotel to anyone. We wanted a refund as we were misled by this site in regards to information and photos about this hotel but the hotels.com app doesn’t give refunds for cancellations after check-in.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Debbie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to stay at the property due to the conditions of the room. I emailed them afterwards with photos of the dirt, mold and cockroaches and have requested a refund as I had to rebook another place that evening. I have not received a response to repeated emails.
Stayed 2 nights in Jun 2024

4/10 Poor

Lyn

Liked: Staff & service
Disliked: Cleanliness
floor was slippery
Stayed 1 night in Jul 2024

6/10 Okay

fiona

Liked: Cleanliness
The room was clean and comfortable and the hotel only a short walk from Cairns CBD, so very convenient. The TV in my room was not working. I reported this but no action was taken to remedy. It was noisy at night with doors slamming and rowdy young guys in the early hours of the morning.
Stayed 5 nights in Jul 2024

2/10 Terrible

Jason

Liked: Staff & service
Disliked: Cleanliness
There was a terrible smell and the 1st 2 mornings i woke with the worse headaches i had ever had. The 3rd night i slept with the door wide open. This is a disgrace of a hotel. The floors were grubby the lights would flick on and off. Only nice part was the women on reception
Stayed 3 nights in Jul 2024

6/10 Okay

Scott

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Was nothing like the pictures, was very shabby and run down. We moved out after a few hours. The only good thing about the whole place was the girl on the desk
Stayed 2 nights in Jul 2024

6/10 Okay

richard

Liked: Staff & service
Served its purpose as a bed for the night. Close enough to where the action is without all the hustle and bustle.
Stayed 3 nights in Jul 2024

6/10 Okay

John

Travelled with family
Disliked: Amenities
Balcony had cigarette butts all over and it took 2 days for someone to clean it Bad smell in foyer areas possibly the cleaning liquid but it lasted a few days Tap in bathroom over sink loose Shower water pressure not good Beds very comfortable
Stayed 9 nights in Jul 2024

2/10 Terrible

Tim

Stayed 5 nights in Jul 2024

4/10 Poor

Nigel

Disliked: Cleanliness
The stairwell absolutely reeks, the only thing that made it bearable was the smell of marjunai wafting from the rooms
Stayed 1 night in Jul 2024