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Novotel Cairns Oasis Resort

4.5 star property
Luxury Cairns hotel in Cairns Central Business District with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, pool loungers
Balcony view
In-room safe, individually decorated, individually furnished
Lobby
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
The price is AU$230
includes taxes & fees
16 Jan - 17 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Shower, eco-friendly toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Pool View

Deluxe Double Room, 2 Double Beds, Pool View

Deluxe Double Room, 2 Double Beds, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds
Double Double Deluxe City Mountain View

DoubleTree by Hilton Hotel Cairns

Free WiFi
Restaurant
Air conditioning
Gym
8.4 out of 10, Very good, (1002)
The price is AU$170
includes taxes & fees
18 Jan - 19 Jan 2025
DoubleTree by Hilton Hotel Cairns
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About the area

Map
122 Lake St, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 4 min walk - 0.4 km
  • Cairns Night Markets - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 14 min walk - 1.2 km
  • Cairns Convention Centre - 15 min walk - 1.3 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 12 min drive

Restaurants

  • ‪Crepe - ‬5 min walk
  • ‪La Pizza Trattoria - ‬5 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Imm Thai Cafe - ‬6 min walk
  • ‪Atrium - ‬3 min walk

About this property

Novotel Cairns Oasis Resort

Luxury family-friendly hotel near Cairns Esplanade
Located close to Cairns Night Markets and Cairns Central Shopping Centre, Novotel Cairns Oasis Resort provides a swim-up bar, a poolside bar and a terrace. The on-site restaurant, Moku, offers breakfast, dinner and al fresco dining. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and a lift
  • A computer station, a 24-hour front desk and wedding services
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 314 individually furnished rooms offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as late-night room service and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LCD TVs with streaming services and digital channels
  • Balconies, fridges and on-request microwaves

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,938 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 37 per person
  • Covered self-parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Frequently asked questions

Does Novotel Cairns Oasis Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Cairns Oasis Resort?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at Novotel Cairns Oasis Resort on 16 Jan 2025 start from AU$229.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Cairns Oasis Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Cairns Oasis Resort?

Self-parking is available for AUD 12 per night.

What time is check-in at Novotel Cairns Oasis Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Cairns Oasis Resort?

Checkout is at 11 AM. Late checkout is available for AUD 200 (subject to availability).

Where is Novotel Cairns Oasis Resort located?

This family-friendly Cairns hotel is located near the beach, within a 10-minute walk of Cairns Esplanade, Cairns Night Markets and Cairns Central Shopping Centre. Cairns Convention Centre and Centenary Lakes Botanic Gardens are also within 3 mi (5 km). Cairns Station is 14 minutes by foot.

Reviews

8.8

Excellent

Rating 10 - Excellent. 322 out of 582 reviews" "
Rating 8 - Good. 183 out of 582 reviews" "
Rating 6 - Okay. 51 out of 582 reviews" "
Rating 4 - Poor. 20 out of 582 reviews" "
Rating 2 - Terrible. 6 out of 582 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

kim

Stayed 1 night in Nov 2024

10/10 Excellent

Glenn, Boronia

Stayed 5 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, great location to see Cairns and surrounding sights. Staff were friendly and helpful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and dining options.
Stayed 6 nights in Nov 2024

4/10 Poor

Misty

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The food at the restaurant was atrocious. The pool was packed so full with No real room to move. I understand it is a busy time of year. But the downstairs bar was noisy and overcrowded. Overcharged our credit card in 2 transactions a total of $950. Was rectified but shouldn’t have happened.
Stayed 4 nights in Nov 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations pool bar fully open which included reasonably priced meals clean with friendly staff
Stayed 5 nights in Nov 2024

6/10 Okay

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel itself was fine. The rooms and facilities were overall very clean and nice, with an easy walk to the Esplanade and Cairns Central Shopping Center. The food was also very good. However, I don’t know if it was because we went during the off season or what, but there was NEVER anyone when you needed them. No concierge, and front desk always had a queue a mile long and people just gave up and walked away. Checking in took a ridiculous amount of time. Calls to the front desk always went unanswered and we ended up having to just manage things ourselves, from calling a taxi to fixing a malfunctioning toilet, because we couldn’t ever reach anyone. Also, I asked for a birthday surprise cake for my son, which they brought 3 days too early and with a complimentary bottle of wine, which was nice, but seeing as it was for an 8 year old (which I informed them of) he probably would’ve been happier with a coke or juice. Also, I’m not sure what housekeeping did other than make the beds and straighten the towels. Nothing was cleaned, and after the second day we just took care of it ourselves and kept the “Do not Disturb” sign on the rest of our stay. Also, a big point of contention for us was that there wasn’t a shop in the hotel where we could just go buy soft drinks, snacks, coffee etc. It either had to be through room service or you had to go down to the bar/coffee shop and hope that someone was manning the desk. I could write more but I’m out of space. Do not recommend.
Stayed 4 nights in Nov 2024

6/10 Okay

Tracy

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pedro

Stayed 3 nights in Oct 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Such friendly staff, beautiful facility and great rooms 😊 great location also
Stayed 5 nights in Oct 2024

6/10 Okay

Steven, Greenwith

Travelled with family
Disliked: Staff & service
We have stayed at the Novotel Oasis multiple times over many years and previously thought it was great. On this 10 day stay It was disappointing to see that the new owners (following a fairly recent acquisition) seem to have cut costs and talent on the hotel staff. Bar staff were extremely slow in all areas, they generally stood doing nothing rather than clear tables and also appereared uninterested in assisting the resort or the guests. The pool was cleaned daily but the area around the pool was not and daily there were old bandaids and sweet rappers not picked up, along with the previous days pool toys left scattered everywhere. The poolside seating and sun beds were well past their best and there was not enough of them.
Stayed 10 nights in Oct 2024

8/10 Good

EPELI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just what i needed for my holiday
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Stayed 7 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Property conditions & facilities
Loved the staff and properly
Stayed 6 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area and close to the esplanade
Stayed 6 nights in Oct 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. It’s in a great location, close to everything you need. And the pool is amazing! Exceeded my expectations. We travelled with two boys, 7 and 9.
Stayed 9 nights in Oct 2024

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, they took great care of us.
Stayed 5 nights in Aug 2024

8/10 Good

Janos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool
Stayed 5 nights in Oct 2024

8/10 Good

Adele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very well suited to families. No amenities to eat or sit in room. Our room had 2 double beds which are very small for 2 adults, 1 inside chair and 1 outside chair.
Stayed 3 nights in Oct 2024

10/10 Excellent

rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff were very friendly and helpful. Relaxing
Stayed 1 night in Oct 2024

10/10 Excellent

Maria Rosaria

Travelled with family and small children
Liked: Property conditions & facilities
Wonderful atmosphere great for kids
Stayed 4 nights in Oct 2024

10/10 Excellent

Leanne

Stayed 5 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location close to the main strip and surrounding shops
Stayed 2 nights in Oct 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Cairns, QLD (CNS-Cairns Intl.)