Shangri-La The Marina, Cairns

5.0 star property
Family-friendly Cairns hotel connected to a shopping centre, steps from Reef Fleet Terminal

Photo gallery for Shangri-La The Marina, Cairns

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Property video
Front of property - evening/night
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
The current price is AU$275
includes taxes & fees
27 June - 28 June

Room options

Available filters for rooms
Showing 29 of 29 rooms

Executive Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Separate bedroom
  • 58 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Sea View King

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Executive Marina View Twin

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 33 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Horizon Club Suite 1 King

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Separate bedroom
  • 74 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Separate bedroom
  • 58 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

Executive Marina View King

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 33 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Executive Marina View Suite

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Separate bedroom
  • 50 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Deluxe Room King

8.8 out of 10
Excellent
(76 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room Twin

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Horizon Club Room 1 King

8.8 out of 10
Excellent
(23 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 2 Single Beds

Horizon Club Twin Room With Marina View

  • Sleeps 2
  • 2 Single Beds

Horizon Club Marina View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Horizon Club Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King Room with Sea View

  • Sleeps 2
  • 1 King Bed

Executive Marina View Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Executive King Room with Marina View

  • Sleeps 2
  • 1 King Bed

Executive Marina View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Twin Room with Sea View

  • Sleeps 2
  • 2 Queen Beds

Horizon Club King Room with Marina View

  • Sleeps 2
  • 1 King Bed

Executive Twin Room with Marina View

  • Sleeps 2
  • 2 Queen Beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

One Bedroom Twin Suite

  • Sleeps 2
  • 2 Queen Beds

Royal Suite

  • Sleeps 2
  • 1 King Bed
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About the area

Map
Pierpoint Road, Cairns, QLD, 4870

What's nearby

  • Reef Fleet Terminal - 2 min walk - 0.2 km
  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Marlin Marina - 3 min walk - 0.3 km
  • Esplanade Lagoon - 3 min walk - 0.3 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km

Getting around

  • Cairns Station - 17 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive

Restaurants

  • ‪Rattle N Hum - ‬5 min walk
  • ‪Salt House - ‬4 min walk
  • ‪Howlin' Jay's - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬3 min walk

About this property

Shangri-La The Marina, Cairns

Family-friendly hotel near Cairns Esplanade
Located close to Reef Fleet Terminal and Centenary Lakes Botanic Gardens, Shangri-La The Marina, Cairns provides a poolside bar, a terrace and a shopping centre on-site. The on-site international cuisine restaurant, The Backyard, offers breakfast, lunch, dinner, light fare and ocean views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and a banquet hall
  • Concierge services, wedding services and a porter/bellboy
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 255 rooms include comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hairdryers
  • 42-inch HDTVs with premium channels
  • Balconies, separate sitting areas and fridges

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Malay, Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Covered parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (4,456 square foot of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (96 centimetre high)
  • Height-adjustable showerhead
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 19.00 for children
  • Covered self-parking fee: AUD 30.00 per day (in/out privileges)
  • Valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

Does Shangri-La The Marina, Cairns have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of 23 June 2025, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on 27 June 2025 start from AU$275.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La The Marina, Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La The Marina, Cairns?

Self-parking is available for AUD 30.00 per day. Valet parking is available for AUD 35.00 per day.

What time is check-in at Shangri-La The Marina, Cairns?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Shangri-La The Marina, Cairns?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Shangri-La The Marina, Cairns located?

This family-friendly Cairns hotel is located on the boardwalk, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway Station are also within 9 mi (15 km). Cairns Station is 17 minutes by foot.

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Shangri-La The Marina, Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1007 reviews
Rating 8 - Good. 235 out of 1007 reviews
Rating 6 - Okay. 90 out of 1007 reviews
Rating 4 - Poor. 41 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Enjoyed our stay immensely
Stayed 1 night in May 2025

8/10

Great hotel
Stayed 1 night in May 2025

10/10

Surprisingly nice place. A little Dated but we enjoyed our time there. Great pool and great location
Stayed 4 nights in Feb 2025

10/10

Great location.
Stayed 4 nights in Apr 2025

10/10

Great location and room.
Stayed 4 nights in Apr 2025

8/10

Good location ,easy to access a boarding point.
Stayed 2 nights in May 2025

10/10

Great location overlooking the water. Endless dining options in walking distance.
Stayed 4 nights in May 2025

10/10

We weee very happy with the room, staff and area!
Stayed 1 night in Apr 2025

10/10

Great location with nice rooms.
Stayed 2 nights in Feb 2025

10/10

Very happy with our stay
Stayed 7 nights in Mar 2025

8/10

Beautiful and a lovely stay
Stayed 3 nights in Feb 2025

10/10

It's nice to stay there
Stayed 1 night in Feb 2025

10/10

Great view comfortable room
Stayed 3 nights in Mar 2025

10/10

There is no where else to stay in Cairns this was my second visit to Shangri-La the Marina Cairns
Stayed 5 nights in Apr 2025

10/10

Very convenient location and friendly staff
Stayed 3 nights in Mar 2025

10/10

Nice place to stay
Stayed 2 nights in Jan 2025

10/10

This was our best stay in Cairns. The staff were excellent and the location couldn’t be better. Will stay here again definitely.
Stayed 2 nights in Mar 2025

10/10

Very quiet. Beautiful hotel and friendly staff.
Stayed 3 nights in Apr 2025

10/10

Beautiful well kept gardens, helpful and professional staff, clean rooms and facilities.
Stayed 5 nights in Mar 2025

10/10

Great stay. Clean and neat rooms, friendly staff.
Stayed 2 nights in Jan 2025

10/10

Loved the place and the view. Right in the mix of everything happening in the water. Loved it
Stayed 1 night in Apr 2025

10/10

Great stay for second timev
Stayed 2 nights in Feb 2025

10/10

Nice size rooms and very convenient to restaurants and tour activities
Stayed 3 nights in Jan 2025

10/10

Our stay was superb! Very courteous staff, and a very special room for our anniversary.
Stayed 3 nights in Dec 2024

10/10

The Hotel is amazing!!
Stayed 3 nights in Jan 2025