Does Apartahotel Cristales have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Apartahotel Cristales?

As of 13 Aug 2025, prices found for a 1-night stay for 2 adults at Apartahotel Cristales on 21 Aug 2025 start from AU$43.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Apartahotel Cristales pet-friendly?

No, pets are not allowed at this property.

How much is parking at Apartahotel Cristales?

This property doesn't offer parking.

What time is check-in at Apartahotel Cristales?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

Where is Apartahotel Cristales located?

Located in Tejares - Cristales, this aparthotel is within a 15-minute walk of Dog Park, University of Valle and Los Cristales Outdoor Theater. Jorge Garces Borrero Departmental Library and Panamericano Park are also within 1 mile (2 km).

Apartahotel Cristales Reviews, Deals & Photos 2025

4/10 Poor

Verified traveller

4 Jan 2025

Liked: Cleanliness

Did not meet expectations! Call before you book.

Our experience was less than satisfactory. Room Preparedness: Upon arrival, the staff seemed unprepared for our check-in, despite our reservation. The room lacked basic amenities such as towels, shampoo, and soap, which we had to request separately. Facilities: The air conditioner functioned well, providing relief from the heat. The room was adequately sized for the price point, however you could hear everything from the room below, leaving no privacy. THERE WAS NO HOT WATER throughout our 9-day stay. We were informed that the building’s pipes had been damaged for about two months, and there was no fix offered. This crucial information was neither mentioned in the hotel’s listing nor communicated upon our arrival. The cold water was particularly uncomfortable, and we would have chosen other locations if we knew. We experienced a random power outage lasting a couple of hours, which was inconvenient but did not disrupt our plans generally. The toilet became clogged and broken, and despite informing the staff, it remained unusable for three days without any resolution. This lack of prompt attention to basic maintenance issues was unacceptable and contributed to our decision to leave a day early. While we did not expect luxury accommodations, we anticipated basic services to be in place. The combination of unpreparedness, lack of essential amenities, and unresolved maintenance issues were unpleasant. We would not recommend unless significant improvements are made.

Stayed 9 nights in Dec 2024