8/10 Good
Sabrina
Travelled with family and small children
26 Nov 2024
Liked: Cleanliness, staff & service, amenities
Loved having a parking garage that was free.
I travelled solo with my 1 year old and was already overwhelmed , but the Carlyle made it easy. I did have an unexpected issue with my room on day 1 but they quickly got me into another room ( a bigger suite ) and helped move all my belongings.
Overall, the hotel was very clean and well kept. All linens were free of stains and crisp. Bathrooms were clean.
There was some obvious wear due to the hotels age , but for the prices they charge , totally understandable how upgrades aren’t the priority yet.
The elevator was down for maintenance on my check out date but the maintenance man was kind enough to come carry my bags down the stairs since I was carrying 2 babies !
Loves ;
1: shower worked great.
2: rooms were clean and free of major disrepair of stains
3: the gentleman at the front desk was very nice and accommodating
4: I could hear nothing through the walls ! Maybe because my child was loud enough to drown it out 😂
Few things I didn’t love ;
1: the air freshener pumping through the building every few minutes. In scent sensitive so I did have a headache my entire trip.
2: both of my TVs were hard to operate because the remote signal to the TV wasn’t picking up.
WOULD STAY AGAIN
Sabrina
Stayed 3 nights in Nov 2024