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Hotel Portal das Águas

3.0 star property
Dive into fun in an idyllic setting. Rejuvenate with a massage then enjoy some friendly competition by the pool.

Photo gallery for Hotel Portal das Águas

Indoor pool, outdoor pool, open 9 AM to 9 PM, pool umbrellas
Indoor pool, outdoor pool, open 9 AM to 9 PM, pool umbrellas
Minibar, in-room safe, desk, blackout curtains
Standard Room (II) | Terrace/patio
LCD TV
Located near the beach, Hotel Portal das Águas offers a family-friendly getaway with a free breakfast buffet, poolside bar, and relaxing spa. Unwind by the indoor or outdoor pool surrounded by sun loungers and umbrellas or enjoy some friendly competition at the billiards/pool table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Breakfast included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room (II)

Standard Room (II)

Standard Room (II)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Luxury Room (II)

Luxury Room (II)

Luxury Room (II)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

Map
Maximiano Santin, 120, Centro, Aguas de Sao Pedro, SP, 13525-000

What's nearby

  • Octavio Moura Andrade Square - 3 min walk
  • Doctor Octavio Moura Andrade City Park - 9 min walk
  • Águas de São Pedro Termal Spa - 10 min walk
  • Centro Universitário Senac - Águas de São Pedro - 12 min walk
  • Thermas Water Park - 12 min drive

Restaurants

  • ‪Villa Tardivelli - ‬5 min walk
  • ‪Rei do Parmeggiana - ‬2 min walk
  • ‪Pastelaria Mr. Sam - ‬3 min walk
  • ‪Hamburguer Zap Artesanal - ‬5 min walk
  • ‪Restaurante Ponto de Encontro - ‬8 min walk

About this property

Hotel Portal das Águas

Family-friendly hotel
You can look forward to a free breakfast buffet, a poolside bar and a terrace at Hotel Portal das Águas. Treat yourself to a massage at the on-site spa. The on-site restaurant, Restaurante DOM QUIXOTE, offers breakfast, lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Massage treatment rooms, a banquet hall and meeting rooms
  • Free newspapers, a lift and concierge services
Room features
All guest rooms at Hotel Portal das Águas offer perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Free infant beds, daily housekeeping and desks

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante DOM QUIXOTE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,055 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool access available from 9 AM to 9 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Portal das Águas Águas de São Pedro
Hotel Portal das Águas Aguas de Sao Pedro
Hotel Hotel Portal das Águas Aguas de Sao Pedro
Aguas de Sao Pedro Hotel Portal das Águas Hotel
Hotel Hotel Portal das Águas
Portal das Águas Aguas de Sao Pedro
Portal das Águas
Hotel Portal das Águas Hotel
Hotel Portal das Águas Aguas de Sao Pedro
Hotel Portal das Águas Hotel Aguas de Sao Pedro

Frequently asked questions

Does Hotel Portal das Águas have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9 AM to 9 PM.

Is Hotel Portal das Águas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Portal das Águas?

Self-parking is free at this property.

What time is check-in at Hotel Portal das Águas?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Hotel Portal das Águas?

Checkout is at noon.

Where is Hotel Portal das Águas located?

This family-friendly Aguas de Sao Pedro hotel is within a 5-minute walk of Avenida Carlos Mauro and Octavio Moura Andrade Square. Doctor Octavio Moura Andrade City Park and Nossa Senhora Aparecida Chapel are also within 10 minutes.

Hotel Portal das Águas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 79 reviews
Rating 8 - Good. 30 out of 79 reviews
Rating 6 - Okay. 8 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

6.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

GLAUCIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

José Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Os quartos muito confortáveis e grandes, o atendimento é maravilhoso, e a atenção dos funcionários com os hospedes .
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepção dos funcionários perfeita, estadia nota 10, café da manhã muito bem servido, tudo perfeito
Stayed 4 nights in Jan 2024

10/10 Excellent

Waldemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hospedagem. Todos os funcionários são extremamente educados e atenciosos.
Stayed 3 nights in Jan 2024

10/10 Excellent

Rosana Do

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários mega atenciosos! Localização otima, rua tranquila, so barulho de natureza!
Stayed 3 nights in Dec 2023

10/10 Excellent

Mauricio José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem Família
Ótima estadia.
Stayed 1 night in Dec 2023

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nos atendeu em tudo: Vale a Pena!
Estadia excelente, chuveiro bom, café da manhã bom, quarto bom, cordialidade dos funcionários, limpeza boa, piscinas boas, salão de jogoa razoável... O estacionamento é gratuito mas não tem vagas suficientes para todos os apartamentos. Por 2 noites, o carro ficou na rua que é tranquila. Ótima localização, próximo a restaurantes que dá para ir a pé. Hotel nos atendeu em tudo!
Stayed 3 nights in Oct 2023

8/10 Good

Maihara

Stayed 1 night in May 2023

10/10 Excellent

Fabiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Incrível. Todos os funcionários muito atenciosos, hotel bem conservado, organizado, limpo e bem localizado. Café da manhã maravilhoso. Recomendo!
Stayed 3 nights in Apr 2023

10/10 Excellent

Nilton

Stayed 1 night in Feb 2023

10/10 Excellent

FABIO

Stayed 4 nights in Feb 2023

6/10 Okay

ALEX

Travelled with family
Liked: Staff & service, room comfort
Bom
Stayed 4 nights in Dec 2022

10/10 Excellent

LARISSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

8/10 Good

Erica

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa. Pedi lencois extras e fui atendida. Apenas o freegobar estava desabastecido. Se tivesse suco ou refrigerante teriamis cobsumido.
Stayed 1 night in Nov 2021

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Medio
Razoável
Stayed 2 nights in Sep 2021

6/10 Okay

Vanessa

Travelled with family
Disliked: Cleanliness
Razoável
Deixamos a chave na recepção para que fosse realizada a arrumação e troca das toalhas , mas isso não ocorreu. O café da manhã é fraquinho, o bolo estava seco e queimado embaixo. Pelo valor da diária esperava mais.
Stayed 2 nights in Sep 2021

10/10 Excellent

Aline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Nossa estadia foi muito boa e tranquila. Aproveitamos muito as piscinas com nossa filha e todos os funcionários foram atenciosos e gentis com a gente!
Stayed 2 nights in Jan 2021

8/10 Good

Adna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor estadia de Águas.
Tudo perfeito! Hotel muito bonito, limpo e organizado. Os funcionários, TODOS ELES, são muito prestativos, educados e sempre preocupados em nos fornecer o melhor atendimento. Com destaque a Srta. Fátima e o Sr. Luis, que foram os quais tivemos mais contato. Em nossa oitava visita a cidade, podemos garantir que o Hotel Portal das Águas é o melhor lugar para se hospedar.
Stayed 3 nights in Jan 2021

10/10 Excellent

Ana Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nota 10!
O Hotel é simples, porém muito aconchegante, com pessoal muito atencioso. Eles estão tomando todos os cuidados em relação ao momento de pandemia. A recepção foi excelente, os quartos tem camas confortáveis apesar do layout simples, atende muito bem. Roupas de cama e toalhas muito limpas, quarto muito limpo, halls e lugares comum muito bem limpos. Café da manhã com bastante variedade de frutas, sucos, bolos e pães. Fiz esse passeio em familia, com uma criança de 4 anos. Eles tem copinha para esquentar leite, disponibilizam frutas para as crianças terem um lanchinho. A tarde havia uma mesa com chá e café, bem como alguns biscoitinhos e água saborizada bem fresquinha. Parabéns ao time do Hotel, certeza que voltaremos!
Stayed 2 nights in Nov 2020

10/10 Excellent

ELIANA M. GUERRA LIRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!!!!!
Foi realmente tranquilo, muito organizado, limpeza impecável, excelente café da manhã, ótima localização, minhas filhas gostaram muito das piscinas.
Stayed 2 nights in Nov 2020

8/10 Good

Gleizze

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Avalio o hotel como bom, o quarto embora pequeno acomodou bem as 3 pessoas. O Wi-Fi não funciona em iPhone e não tem TV a cabo. Cama confortável e boas piscinas. O café da manhã poderia ser melhor, mas é satisfatório.
Stayed 3 nights in Nov 2020