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Hotel Serra da Estrela

3.5 star property
Family-friendly Campos do Jordão hotel in Capivari with free breakfast

Photo gallery for Hotel Serra da Estrela

Treatment room
Pool
Lounge
Interior
Porch

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Laundry
  • Room service
  • Pet-friendly
The current price is AU$146
includes taxes & fees
5 Feb - 6 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

Quarto Master

Highlights

Soundproofed
Heating
LCD TV
Renovated in 2016
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Room (Nobre)

Room (Nobre)

Room (Nobre)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Renovated in 2016
Portable fan
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Renovated in 2016
Portable fan
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room (Plus)

Standard Room (Plus)

Standard Room (Plus)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Renovated in 2016
Portable fan
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Front of property

Flat Hotel Palazzo Reale

Pool
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Spa
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9.8 out of 10, Exceptional, (195)
The price is AU$180
includes taxes & fees
8 Feb - 9 Feb
Flat Hotel Palazzo Reale
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About the area

Map
Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, SP, 12460-000

What's nearby

  • Campos do Jordão Convention Center - 3 min walk
  • Capivari Shopping Center - 4 min walk
  • Capivari Park - 7 min walk
  • Centro Universitário Senac - Campos do Jordão - 4 min drive
  • Elephant Hill Viewpoint - 4 min drive

Getting around

  • Campos do Jordao Emilio Ribas Station - 5 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 175 min drive

Restaurants

  • ‪We Lounge - ‬4 min walk
  • ‪La Gália - ‬2 min walk
  • ‪Chalezinho Campos do Jordão - ‬3 min walk
  • ‪Itália Cantina e Ristorante - ‬3 min walk
  • ‪Don Macedo - ‬3 min walk

About this property

Hotel Serra da Estrela

Family-friendly hotel revitalised in 2016 and located near Capivari Park
Take advantage of a free breakfast buffet, a terrace and a playground at Hotel Serra da Estrela. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Free in-room WiFi is available to all guests, along with an arcade/games room and a library.
Other perks at this hotel include:
  • A children's pool with pool umbrellas
  • Free self-parking and valet parking
  • Free bike hire, a computer station and a porter/bellboy
  • A lift, meeting rooms and free newspapers
Room features
All 78 rooms boast comforts such as bathrobes, as well as perks such as free WiFi and safes.
Other amenities include:
  • Heating and portable fans
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 3 2025 to February 5 2025 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 100.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Pet fee: BRL 100.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Hotel Serra da Estrela Campos do Jordao
Serra da Estrela Campos do Jordao
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Campos do Jordão
Hotel Serra da Estrela Hotel Campos do Jordão

Frequently asked questions

Does Hotel Serra da Estrela have a pool?

Yes, this property has a children's pool. The swimming pool will be unavailable from February 3 2025 until February 5 2025 (dates subject to change).

How much does it cost to stay at Hotel Serra da Estrela?

As of 4 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Serra da Estrela on 5 Feb 2025 start from AU$145.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Serra da Estrela pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 100.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Serra da Estrela?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Serra da Estrela?

Check-in begins at 3 PM.

What time is check-out at Hotel Serra da Estrela?

Checkout is at noon.

Where is Hotel Serra da Estrela located?

Located in Capivari, this family-friendly Campos do Jordão hotel is within a 10-minute walk of Cadij Shopping Center and Capivari Park. Aspen Mall and Capivari Shopping Center are also within 5 minutes. Campos do Jordao Emilio Ribas Station is 5 minutes by foot.

Hotel Serra da Estrela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 330 out of 459 reviews
Rating 8 - Good. 100 out of 459 reviews
Rating 6 - Okay. 21 out of 459 reviews
Rating 4 - Poor. 6 out of 459 reviews
Rating 2 - Terrible. 2 out of 459 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Stayed 1 night in Mar 2023

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and nice staff. Great breakfast. Our first room smelled of sewer so they gave us a new one which smelled much better. The kids play area was ok, needs to be refreshed.
Stayed 2 nights in Nov 2021

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel muito bom, Servico excelente, cafe manha ate as 11h no domingo e maravilhoso
Stayed 1 night in Dec 2019

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine but the restaurant
Everything was amazing but the restaurant was just vegan, making us getting around for eating
Stayed 3 nights in May 2019

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Geoff, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff were great. Great location. Really good facilities for families with young kids. We would have liked more options for breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

Maria do Carmo

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom

8/10 Good

Athanassios

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Renato

Stayed 2 nights in Oct 2024

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel perfeito
otima hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel perfeito
Estadia perfeita. Aproveitamos a ótima localização do hotel para visitarmos vários pontos turísticos sem necessidade de locomoção de carro.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Bruno

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Precisa melhorar a limpeza
Estadia razoável, poderia ser melhor. Me hospedei neste hotel há alguns anos e o quesito limpeza era muito melhor. Quartos e corredores empoeirados, pia suja, box do banheiro bem sujo. Infraestrutura do hotel é boa, além da proximidade de bares e restaurantes.
Stayed 2 nights in Oct 2024

10/10 Excellent

ROBINSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Maravilhoso o hotel, ja me hospedei outras vezes, sempre muito bem atendido , tudo perfeito.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Ótima estadia. Café da manhã excelente e com opção para todos os gostos. Tive um inconveniente apenas, pois fui incomodado com ligação da recepção para me cobrar o valor da diária pet e para preencher um formulário, sendo que eu havia informado sobre meu pet no check in. No mais, os funcionários são super educados. Não curti o fato do quarto não ter ar condicionado, e o ventilador disponibilizado era de chão e foi difícil posicioná-los por conta da disposição das tomadas. O fato do frigobar do quarto estar dentro do armário também é ruim. Chuveiro do banheiro, no caso as torneiras, estavam ruins. Mas estou apontando minha percepção, subjetiva, e pontualidade que me ocorreram, no mais, o hotel é ótimo, há vagas cobertas e não cobertas para chegar de carro, tem elevador na parte coberta que vai para o andar do quarto, tem restaurante no hotel, recepção 24h, a localização é excelente, tudo limpo, funcionários educados e dispostos em ajudar, no café da manhã e restaurante há uma área pet que possibilita desfrutar da refeição com seu pet, super recomendo!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Marcelo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa opção para curtir Capivari
Stayed 2 nights in Sep 2024

6/10 Okay

Itamar

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel de excelente localização. A cama é péssima, muito mole e desconfortável. O café da manhã é maravilhoso, mas deveria ter a informação no site de que o restaurante do hotel é vegano.
Stayed 5 nights in Aug 2024

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities
All good!!
Stayed 1 night in Aug 2024