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Santuario Palace Hotel

2.5 star property
Hotel with 2 outdoor swimming pools, near Basilica of the National Shrine of Our Lady of Aparecida

Photo gallery for Santuario Palace Hotel

2 outdoor pools, pool loungers
In-room safe, free WiFi, bed sheets
Restaurant
Exterior
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Pet-friendly
  • 24/7 front desk
The current price is AU$90
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Laptop-compatible safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

In-room safe, free WiFi, bed sheets

Standard Triple Room

Highlights

Air conditioning
Laptop-compatible safe
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Triple Room (3 Solteiro)

In-room safe, free WiFi, bed sheets

Standard Triple Room (3 Solteiro)

Highlights

Air conditioning
Laptop-compatible safe
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Quadruple Room (4 Solteiro)

In-room safe, free WiFi, bed sheets

Standard Quadruple Room (4 Solteiro)

Highlights

Air conditioning
Laptop-compatible safe
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Quadruple Room

In-room safe, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Air conditioning
Laptop-compatible safe
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About the area

Map
Av. Getúlio Vargas 501, Aparecida, SP, 12570-000

What's nearby

  • Aparecida Shopping Center - 3 min walk - 0.3 km
  • Aparecida Market - 8 min walk - 0.7 km
  • Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha) - 10 min walk - 0.9 km
  • Basilica of the National Shrine of Our Lady of Aparecida - 14 min walk - 1.3 km
  • Aparecida Walkway - 16 min walk - 1.3 km

Getting around

  • Pindamonhangaba Railway Station - 31 min drive

Restaurants

  • ‪Ana Café - ‬10 min walk
  • ‪Restaurante e Churrascaria Dois Irmaos - ‬2 min walk
  • ‪Griletto - ‬17 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Lanchonete Phumbika - ‬3 min walk

About this property

Santuario Palace Hotel

Hotel near Basilica of the National Shrine of Our Lady of Aparecida
Located close to Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha), Santuario Palace Hotel provides free continental breakfast, a free daily manager's reception and a terrace. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • 2 outdoor pools with sunloungers
  • Valet parking (surcharge), smoke-free property and a lift
  • A 24-hour front desk, a vending machine and a front desk safe
Room features
All 200 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (BRL 20 per day)
  • Uncovered parking on site (BRL 20 per day)
  • Uncovered valet parking on site (BRL 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: BRL 20 per day
  • Valet parking fee: BRL 20 per day
  • Nearby parking fee: BRL 20 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

SANTUARIO PALACE HOTEL Hotel
SANTUARIO PALACE HOTEL Aparecida
SANTUARIO PALACE HOTEL Hotel Aparecida

Frequently asked questions

Does Santuario Palace Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Santuario Palace Hotel?

As of 7 Mar 2025, prices found for a 1-night stay for 2 adults at Santuario Palace Hotel on 9 Mar 2025 start from AU$90.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Santuario Palace Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Santuario Palace Hotel?

Self-parking is available for BRL 20 per day. Valet parking is available for BRL 20 per day.

What time is check-in at Santuario Palace Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Santuario Palace Hotel?

Checkout is at 10:00 AM.

Where is Santuario Palace Hotel located?

Situated in Aparecida, this hotel is within a 15-minute walk of Vale do Paraíba, Basilica of the National Shrine of Our Lady of Aparecida and Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha). Bontur Aerial Cable Cars and Aparecida Walkway are just steps away.

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Santuario Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 78 out of 199 reviews
Rating 8 - Good. 55 out of 199 reviews
Rating 6 - Okay. 33 out of 199 reviews
Rating 4 - Poor. 24 out of 199 reviews
Rating 2 - Terrible. 9 out of 199 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Séfora

Good place.
Stayed 1 night in May 2023

10/10 Excellent

LORIE

Close to the Basilica and everything near by.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2022

10/10 Excellent

Aucilene Aparecida

Muito agradável, atendimento satisfatório. Excelente localização.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tania

Excelente. Café da manhã maravilhoso.
Stayed 1 night in Nov 2024

10/10 Excellent

Jucimar

Stayed 1 night in Nov 2024

6/10 Okay

fefe maravilhosa de coração

Stayed 1 night in Oct 2024

10/10 Excellent

Leandro

Ótimo custo benefício
Hotel muito bom, ótimo custo benefício, o atendimento dos recepcionistas foi excepcional, muito atencioso e prestativo… O quarto triplo (1 cama de casal e 1 de solteiro é um pouco apertado, porém nos atendeu com um casal e uma criança. As camas talvez poderiam melhorar um pouco, São colchões de molas e me pareciam bem usados e desgastados já. Mas em um geral eu indico com tranquilidade para todos. O principal ponto positivo é a localização, de frente para a basílica, a vista é perfeita!
Foto da sacada
Stayed 1 night in Nov 2024

6/10 Okay

Adriana

Stayed 3 nights in Nov 2024

10/10 Excellent

Osvaldo

Stayed 1 night in Sep 2024

4/10 Poor

SILVANA

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel horrível!
Uma pena um hotel com tao boa localização ter quartos como o que ficamos. Vou citar so os problemas mais relevantes: cheiro horrivel no corredor, portas do banheiro em um quarto descascadas, no outro imundas; para ligar o frigobar em um dos quartos tivemos que colocar ele no chao pra achar a tomada atras dele, nao tinha nemhum quarto com banheiro acessivel para meu filho cadeirante, teve que escovar os dentes com um copo do lado de fora sem passagem para a cadeira de rodas ate o banheiro; paredes dos banheiros imundas e encardidas; os lençóis e fronhas tao velhos e encardidos, uma vergonha nao renovarem as roupas de cama sendo que as diarias nem sao tao baratas. Achei uma falta de respeito com os hóspedes oferecer hospedagens em tao pessima condições de uso e higiene. Nota zero!
Stayed 2 nights in Oct 2024

10/10 Excellent

Vivian

Stayed 1 night in Oct 2024

10/10 Excellent

Nayla

Já é a segunda vez que me hospedo nesse hotel, e acho tudo ótimo
Stayed 1 night in Oct 2024

8/10 Good

Paulo Roberto D

Stayed 1 night in Oct 2024

10/10 Excellent

KARINE

Stayed 2 nights in Oct 2024

8/10 Good

Urânia

Atendeu ao que precisávamos.
Nem podemos avaliar muito, pois foi somente uma diária e atendeu as necessidades, ainda mais que é o período de maior movimento por conta das festividades da Padroeira. Maior destaque fica para o atendimento, pois todos os funcionários foram super cortês, inclusive de deixarmos bem a vontade, sem frescura. A suíte simples, mas tudo funcionando e sem problemas. Talvez só necessário melhorar na limpeza do box, pois tinha cabelo no vidro e reforma da porta do banheiro, pois está descascando. Café da manhã com bastante variedade e tudo fresquinho. Sentimos por não ter curtido o espaço do bar/piscina/jacuzzi, parecia ser bem legal, familiar. Tinha visto algumas queixas sobre o hotel no quesito da limpeza, mas ao meu ver, os hóspedes é que precisam melhorar, serem mais responsáveis e respeitosos, dizemos isso por conta de ver um monte de batatas fritas jogada num canto. Custa todos colaborarem para terem um lugar melhor? Parece que fazem de propósito. No mais, só temos gratidão pela acolhida.
Stayed 1 night in Oct 2024

10/10 Excellent

Eva Aparecida

Stayed 4 nights in Sep 2024

10/10 Excellent

Gleison

Stayed 1 night in Sep 2024

8/10 Good

Christian

Stayed 3 nights in Sep 2024

6/10 Okay

aladim

Stayed 4 nights in Sep 2024

6/10 Okay

MARCELO FREITAS

Razoável, chuveiro e torneiras do quarto, precisando de manutenção.
Stayed 1 night in Sep 2024

10/10 Excellent

Anderson

Tudo de acordo com as propagandas.
Escolhi o Santuário pelas avaliações dos usuários e o fato de estar próx. a Basílica também foi uma opção. Acomodações ótimas, funcionários prestativos e educados. Café da manhã bem servido com boas opções. Obrigado voltaremos!!!
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
BOM PRECISANDO DE REFORMA
Hotel precisando urgente de uma reforma, péssimo banheiro, recepção antiga, bar da piscina com som ao vivo e alto até 21hrs, dando para escutar do 11° andar, resumindo precisando de uma reforma geral. Ponto positivo café da manhã, excelente.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcus

Stayed 1 night in Aug 2024

10/10 Excellent

Vanderlam Jae

Estadia muito boa, já me hospedei outras vezes indo de excursao
Stayed 2 nights in Jul 2024