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Aloft Cancun

3.5 star property
Soak up the sun in style by the outdoor pool or relax under shaded cabanas. Unwind over drinks at the rooftop bar overlooking Cancun's stunning skyline.

Photo gallery for Aloft Cancun

View from property
Bar (on property)
Property amenity
Restaurant
Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
Aloft Cancun offers a vibrant retreat near Caracol Beach, with a rooftop terrace and bar perfect for sunset viewing. Enjoy the swimming pool with free cabanas, sun loungers, and pool umbrellas or stay active at the 24-hour gym. The helpful staff has left a lasting impression on previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
The current price is AU$236
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for aloft, Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
Designer toiletries
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Ocean View

aloft, Room, 1 King Bed, Non Smoking, Ocean View

aloft, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
Designer toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
Designer toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Residence Inn by Marriott Cancun Hotel Zone

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.6 out of 10, Excellent, 2,416 reviews
The price is AU$232
includes taxes & fees
23 Feb - 24 Feb
Residence Inn by Marriott Cancun Hotel Zone
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About the area

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Caracol Beach - 3 min walk
  • Cancun Convention Center - 4 min walk
  • Gaviota Azul Beach - 5 min walk
  • Forum Beach - 5 min walk
  • La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mextreme - ‬5 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬2 min walk

About this property

Aloft Cancun

Hotel near UltraMar Ferry Terminal
Located close to Cancun Convention Center and Caracol Beach, Aloft Cancun provides a rooftop terrace, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and conference space.
Other perks include:
  • Swimming pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Continental breakfast (surcharge), an outdoor pool and express check-out
  • Express check-in, 1 meeting room and a TV in reception
  • Guest reviews say great things the pool, helpful staff and location
Room features
All 177 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Recycling, free infant beds and free tea bags/instant coffee

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • WXYZ bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000 per accommodation, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MXN 280 for adults and from MXN 140 for children
  • Pet fee: MXN 1000 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Aloft Cancun?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Aloft Cancun on 24 Feb 2025 start from AU$231.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Cancun pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 1000 per accommodation, per night.

How much is parking at Aloft Cancun?

Self-parking and valet parking are free at this property.

What time is check-in at Aloft Cancun?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 1140 (subject to availability).

What time is check-out at Aloft Cancun?

Checkout is at noon. Late checkout is available for MXN 1140 (subject to availability).

Where is Aloft Cancun located?

Located in Zona Hotelera, this hotel is steps away from UltraMar Ferry Terminal and Cancun Convention Center. Caracol Beach and La Isla Shopping Mall are also within 3 mi (5 km).

Aloft Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1007 reviews
Rating 8 - Good. 279 out of 1007 reviews
Rating 6 - Okay. 149 out of 1007 reviews
Rating 4 - Poor. 86 out of 1007 reviews
Rating 2 - Terrible. 83 out of 1007 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jon

Liked: Staff & service
Did not like rooftop bar with no seating and slow service. I declined to get a free drink. Would rather pay for nicer experience. Sad that this is strongly advertised and poorly set up. Overall, I would rather pay more and have nicer hotel but appreciate the cheaper option.
Stayed 2 nights in Feb 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service
Great location, clean & modern accommodations. Elevators were slow in operation & one was down. Took a long time to check in well after 3pm.
Stayed 3 nights in Feb 2025

8/10 Good

Chidinma

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I like the area where this hotel is situated, it’s in the centre which makes it very easy to move around. The hotel itself was good , staffs were very friendly and professional. I definitely recommend and would stay here again if I visit cancun in the near future . Well done !!
Stayed 4 nights in Jan 2025

4/10 Poor

julio eduardo

Travelled with family
Liked: Property conditions & facilities
Josué at the front desk had a poor attitude I think he even downgraded me in the room assigned
Stayed 1 night in Feb 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Wish it had a balcony or opening windows
Stayed 3 nights in Jan 2025

8/10 Good

Srinivas, charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Kendell

Travelled with partner
Liked: Staff & service, amenities
Hotel was fine but nothing to rave about. We were comfortable and atagf were very helpful and accomodating. They have a good parking lot but bigger vehicles would have trouble getting in and out. Room was fine but couls use being updated. We had an ocean view but it was a couple blocks away so there was also a view of gabage and rides. Pool area on the roof looked bice but sadly was closed for our stay due to the high winds. Pool was smaller but the deck with chairs was large. It is a fine place to stay for one or two nights if traveling through but i wouldnt want to stay long term.
Stayed 1 night in Jan 2025

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities
Many restrictions, personnel not efficient, poorly friendly and not helpful at all.
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 4 nights in Jan 2025

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Pernell

Stayed 4 nights in Jan 2025

4/10 Poor

Daniel Alejandro

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Near the main hotel zone’s attractions, but not worth the price at all. If this hotel is a sample of what an Aloft hotel is, you’re better off absolutely anywhere else. Premium price without the premium look, feel, food or rest. The disconnect between the room price and what you get in exchange is far too great to not feel taken advantage of
Stayed 3 nights in Jan 2025

8/10 Good

Xian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Paulo Vinicio Bravo

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Air condition did not work well and property did nothing to fix it. We had to ask every day for extra towels even after requested upon arrival.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sanghamitra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy to stay there. I wish a balcony of see view was there. But rest everything was very nice.
Stayed 4 nights in Dec 2024

6/10 Okay

MURALIDHARA

Travelled with family and small children
Liked: Staff & service
Pros : price, close to tour pickup spots, resturants. Very nice and friendly staff, house keeping, front desk etc(you may have to use google tranlator). Onsite tour bookings. Good option if you are busy with day acitivities Cons: Front desk staff spoke little english. They gave us paper bracelets and told us we had to return or $12 fine. No onsite resturant (only breakfast). Ongoing construction. Asked for beach towels and they said staff was not available to process(clean) towels and they are limited. They had open bar with limited drinks but staff handling bar had limited knowledge on making cocktails.
Stayed 6 nights in Dec 2024

10/10 Excellent

vaid

Stayed 5 nights in Dec 2024

10/10 Excellent

May

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

The staff was very helpful.
Stayed 4 nights in Dec 2024

6/10 Okay

David, Ann Arbor

Travelled with family
Liked: Staff & service
Disliked: Amenities
The hotel was close to shopping area and near the bus stop. The staff were helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Lonn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Denis

Stayed 2 nights in Dec 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
The área es muy activa
Stayed 1 night in Dec 2024

8/10 Good

Majid

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for me
Stayed 7 nights in Dec 2024