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Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

4.5 star property
Adults-only luxury on the beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Exterior
Poolside bar
Premium bedding, down duvets, free minibar, in-room safe
11 bars/lounges, 2 swim-up bars, poolside bar
Executive lounge
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Bar
The price is AU$715
includes taxes & fees
15 Dec - 16 Dec

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Junior Suite, 1 King Bed, Ocean View (Allure)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 1 King Bed, Ocean View (Allure)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Master Suite Ocean Front King

Xhale club Master Suite Ocean Front King

Xhale club Master Suite Ocean Front King

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Pillow menu
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Lagoon View (Allure)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 1 King Bed, Lagoon View (Allure)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 47 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Partial Ocean View (Allure)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 1 King Bed, Partial Ocean View (Allure)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean Front Double

Premium bedding, down duvets, free minibar, in-room safe

Xcelerate Junior Suite Ocean Front Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 47.8 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Lagoon View (Allure - Live Big)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 1 King Bed, Lagoon View (Allure - Live Big)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 72.86 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Xcelerate)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 1 King Bed, Ocean View (Xcelerate)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 47.8 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Live Big Ocean Front Double

Premium bedding, down duvets, free minibar, in-room safe

Xcelerate Junior Suite Live Big Ocean Front Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 47.8 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Xcelerate)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 2 Double Beds, Ocean View (Xcelerate)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 47.8 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale club Junior Suite Ocean Front King

Premium bedding, down duvets, free minibar, in-room safe

Xhale club Junior Suite Ocean Front King

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Junior Suite Ocean Front Double

Premium bedding, down duvets, free minibar, in-room safe

Xhale club Junior Suite Ocean Front Double

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale club Junior Suite upper Ocean Front King

Premium bedding, down duvets, free minibar, in-room safe

Xhale club Junior Suite upper Ocean Front King

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean Front King

Premium bedding, down duvets, free minibar, in-room safe

Xcelerate Junior Suite Ocean Front King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 47.8 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Junior Suite upper Ocean Front Double

Premium bedding, down duvets, free minibar, in-room safe

Xhale club Junior Suite upper Ocean Front Double

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Live Big Ocean Front King

Premium bedding, down duvets, free minibar, in-room safe

Xcelerate Junior Suite Live Big Ocean Front King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 47.8 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 72.86 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Run of the House - Xcelerate)

Premium bedding, down duvets, free minibar, in-room safe

Room (Run of the House - Xcelerate)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 47.8 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite: Deal of the Day

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite: Deal of the Day

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 47 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View (Allure)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 2 Double Beds, Partial Ocean View (Allure)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Lagoon View (Allure)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 2 Double Beds, Lagoon View (Allure)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 47 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Allure)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 2 Double Beds, Ocean View (Allure)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
Blvd. Kukulcan KM. 4.5, Num Ext.: Mz 34, Lt 3-C Seccion C Int SN, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 1 min walk - 0.1 km
  • Tortuga Beach - 18 min walk - 1.5 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.8 km
  • Forum Beach - 5 min drive - 4.8 km
  • La Isla Shopping Mall - 8 min drive - 7.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • ‪Breakfast - ‬10 min walk
  • ‪RIU Caribe Pizzeria - ‬10 min walk
  • ‪Swim-up Bar - ‬9 min walk
  • ‪Krudo Raw Bar - ‬12 min walk
  • ‪Silk City - ‬1 min walk

About this property

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Luxury all-inclusive property near Puerto Cancun Marina Town Center
Located close to Forum Beach and La Isla Shopping Mall, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive provides 2 swim-up bars, a poolside bar and a rooftop terrace. This property is a great place to bask in the sun with a white sand beach, sunloungers and surfing. Treat yourself to a body treatment, a body scrub or a deep-tissue massage at Relax Spa by Pevonia, the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. The gym offers yoga classes and fitness classes; other things to do include snorkelling, kayaking and volleyball. In addition to shopping on-site and a firepit, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy perks such as:
  • 3 outdoor pools with 2 swim-up bars, sunloungers and pool umbrellas
  • Free valet parking
  • A 24-hour front desk, a porter/bellboy and a dock
  • A gift shop, beach umbrellas and coffee/tea in reception
  • Guest reviews say great things the dining options, beach locale and helpful staff
Room features
All 429 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Grab bars in showers and hand-held showerheads
  • 55-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, balconies and LED light bulbs

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered valet parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 2 swim-up bars
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Coquette
  • Fish Nets
  • Silk City
  • Spoon
  • Spumante

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,684 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (89 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a strict dress code in Coquette, Kibbeh, Picante, Silk City, Spoon, Spumante, Fish Nets, Barefoot Grill, Bare Buns, and The Nook Café.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Breathless Cancun Soul Resort SPA
Breathless Cancun Soul Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive on 15 Dec 2024 start from AU$714.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Valet parking is free at this property.

What time is check-in at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, volleyball, aerobics classes and more.

Where is Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within 3 mi (5 km) of Puerto Cancun Marina Town Center and Forum Beach. Puerto Cancun Golf Course and La Isla Shopping Mall are also within 6 mi (10 km).

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 964 out of 1557 reviews" "
Rating 8 - Good. 290 out of 1557 reviews" "
Rating 6 - Okay. 143 out of 1557 reviews" "
Rating 4 - Poor. 82 out of 1557 reviews" "
Rating 2 - Terrible. 78 out of 1557 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keila

Stayed 4 nights in Oct 2024

10/10 Excellent

Gonzalo

Stayed 3 nights in Sep 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Definitely will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Abilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

bryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the reception take so so and didn’t ask me when I stay front the counter the silk city restaurant service bad not even ask for drink, I been alot on all inclusive and Aruba better than this cancun ,
Stayed 4 nights in Nov 2024

10/10 Excellent

Bridgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!!
Stayed 4 nights in Nov 2024

6/10 Okay

Kaci

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property sits next to a public beach that is very busy. I kind of expected it to be a little more secluded. The staff was great and very helpful. Food selection was ok. We were at the wrong end of the hotel zone for much of anything going on outside of the hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing trip. Can’t wait to visit again.
Stayed 6 nights in Nov 2024

8/10 Good

Victor, Montgomery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice! The rooms were spacious and all the amenities (pool, elevators, lounging areas, hot tube, entertainment, VIP options) were very good. The all-inclusive package had a lot of good food options from the breakfast buffet, room service, and late night snacks. The resort included a good variety of international restaurants (French, Asian, Mexican, Italian, American and Mediterranean). Our only complaint was our room mattress. It was worn towards the middle.
Stayed 4 nights in Nov 2024

10/10 Excellent

Victor

Stayed 4 nights in Nov 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mix of people, great social atmosphere. The food overall was not that good. Italian was very good, Pan Asian and Mexican were very bad. Buffets were the best option.
Stayed 3 nights in Nov 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Nov 2024

6/10 Okay

Kirshania

Stayed 5 nights in Oct 2024

8/10 Good

Joshua David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was only my second experience of an all inclusive my first was a sandals when my wife and I was married . That being said I would like to tell what my honest feelings are on this property. I had watched many people's videos prior to our visit and knew from the opoions the food was going to be hit or miss we had high hopes however the food and drinks down to room service could disappoint . There juices didn't taste great even when in a mixed drink. Though the pour was heavy as we were in the xhail club suite good flavor was not the case even with tipping generous. I will say that they were attentive both pool side and in the vip lounge when taking care of the vip crowd .The foodwas very salty especially in the vip brunch at silk City however the dinner was very good with breathtaking views at sunset in our corner booth . Service was for the most part right on par in most restaurants other than being served a practly raw steak when ordering rare (it had a cold purple center rare is a cool pink) this was at fishnets . I will say the Petit deserts in the coffee shop we're a nice snack in the later part of the night and the carrot cake on the room service was definitely delicious and worth having, the BLTA and fries was also worth the order . The outside club on the 1st floor was always hopping and worth going to after dinner. If you have never been to an all inclusive this is a great one to get your first experience at.
Stayed 5 nights in Nov 2024

10/10 Excellent

Nerces George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a place with both stunning scenery and friendly people, this is the perfect place
Stayed 5 nights in Nov 2024

6/10 Okay

Remy, Chicago

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
If I’m in Mexico then I expect to have access to Mexican food for dinner each night. Unfortunately their Mexican restaurant isn’t open daily. And their buffet isn’t open for dinner. The best dining experience that you will get at this resort is the breakfast buffet. That’s when the sales team pulls out all the stops to wow the potential members. The resort is boring, honestly. The activities are wack. Their entertainment before the club opens is just another DJ. There’s not a show, ever. Just DJ’s at the pool, DJ’s after dinner, and DJ’s at the club. ::yawn:: Oh and the salsa isn’t even that spicy. They cater to a certain demographic; and it’s not me.
Stayed 7 nights in Nov 2024

2/10 Terrible

Erica

Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Turgay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
People that work there so nice
Stayed 2 nights in Nov 2024

4/10 Poor

Mayess

Liked: Cleanliness, staff & service
We were told that our booking through Expedia was subject to hotel discretion such as not getting the king bed, ocean view and junior swuite we had booked. No where on the booking site was that stated. The whole point of a deal is that you book right there so you can get the deal but that was not the case here. We did not get the room we initially paid for and that honestly made the experience terrible to begin with. The hotel would not accommodate either and simply just stated “ we’ve had issues with Expedia before” well that doesn't help us on our first stay here. Will not be coming back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brian Timothy

Stayed 3 nights in Nov 2024

8/10 Good

Messay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1,I like most of staffs who're working their but their front desk supervisor, he's not helpful at all his attitude isn't fitting with the other staffs and the property. 2, The food option is good but they're giving you a little option of drinks and they're serving the cheapest Tequila.
Stayed 4 nights in Nov 2024

10/10 Excellent

Shayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Staffs are all very nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL property & experience. We went for our 10th Anniversary & weren’t disappointed!
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandra V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024