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Canopy by Hilton Cancun La Isla

4.5 star property
Luxury Cancun hotel connected to a shopping centre, steps from La Isla Shopping Mall
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Canopy by Hilton Cancun La Isla

Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers
2 restaurants, breakfast served
Exterior
Minibar, in-room safe, individually decorated, individually furnished
Body treatments, hot stone massages, deep-tissue massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Spa
  • Room service
The price is AU$326
includes taxes & fees
23 Jan - 24 Jan 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Premium Double Room, 2 Queen Beds (Sunset Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Double Room, 2 Queen Beds (Sunset Bay View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 2 Queen Beds (La Isla)

Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 2 Queen Beds (La Isla)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Queen Beds (Sunrise View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Double Room, 1 King Bed (Sunset Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Exclusive Double Room, 1 King Bed (Sunset Bay View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 32 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 2 Queen Beds (Sunrise View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Nichupte Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite, 1 King Bed (Nichupte Bay View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 94 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 King Bed (Sunrise View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Panoramic View)

Junior Suite, 1 King Bed (Panoramic View) | Living area

Junior Suite, 1 King Bed (Panoramic View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 59 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Sunset View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed (Sunset View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sunset Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed (Sunset Bay View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Sunset View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Queen Beds (Sunset View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 1 King Bed (La Isla Room)

Signature Double Room, 1 King Bed (La Isla Room)

Signature Double Room, 1 King Bed (La Isla Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Outdoor wedding area

The Westin Resort & Spa, Cancun

Pool
Hot tub
Spa
Kids pool
8.4 out of 10, Very good, (1530)
The price is AU$296
includes taxes & fees
14 Jan - 15 Jan 2025
The Westin Resort & Spa, Cancun
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About the area

Map
Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500

What's nearby

  • Cancun Interactive Aquarium - 2 min walk
  • La Isla Shopping Mall - 2 min walk
  • Aquaworld - 3 min drive
  • Langosta Beach - 9 min drive
  • Tortuga Beach - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Duna Pool Bar - ‬4 min walk
  • ‪Andiamo - ‬5 min walk
  • ‪Los Chachalacos - ‬5 min walk
  • ‪Azulinda Cafe & Bar - ‬4 min walk

About this property

Canopy by Hilton Cancun La Isla

Luxury hotel near La Isla Shopping Mall
Located close to Aquaworld and Tortuga Beach, Canopy by Hilton Cancun La Isla provides a poolside bar, a rooftop terrace and a shopping centre on-site. Treat yourself to spa services, such as a deep-tissue massage or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and an electric car charging station
  • Outdoor furniture, a 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 174 individually furnished rooms feature comforts such as pillow menus and laptop-friendly workspaces, in addition to amenities such as free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 31 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Azulinda Cafe & Bar
  • Wander Rooftop

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Body treatments
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 31 per person
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Cancun Isla
Canopy by Hilton Cancun La Isla Hotel
Canopy by Hilton Cancun La Isla Cancun
Canopy by Hilton Cancun La Isla Hotel Cancun

Frequently asked questions

Does Canopy by Hilton Cancun La Isla have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Canopy by Hilton Cancun La Isla?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Canopy by Hilton Cancun La Isla on 23 Jan 2025 start from AU$326.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Canopy by Hilton Cancun La Isla pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Canopy by Hilton Cancun La Isla?

Self-parking is free at this property.

What time is check-in at Canopy by Hilton Cancun La Isla?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Canopy by Hilton Cancun La Isla?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Canopy by Hilton Cancun La Isla located?

Located in Zona Hotelera, this luxury hotel is 0.1 mi (0.2 km) from La Isla Shopping Mall, and within 3 mi (5 km) of Aquaworld and Iberostar Cancun Golf Course. El Rey Ruins and Tortuga Beach are also within 6 mi (10 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 387 out of 556 reviews" "
Rating 8 - Good. 99 out of 556 reviews" "
Rating 6 - Okay. 28 out of 556 reviews" "
Rating 4 - Poor. 21 out of 556 reviews" "
Rating 2 - Terrible. 21 out of 556 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Prasanth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the mall. Affordable prices.
Stayed 1 night in Dec 2024

10/10 Excellent

Prasanth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Prasanth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in process. Clean facility.
Stayed 1 night in Dec 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para quienes buscan hospedarse en la zona hotelera de Cancún sin tener que pagar un hotel todo incluido. Excelente ubicación y buenas instalaciones.
Stayed 5 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very friendly staff who are accommodating. Would stay again!
Stayed 4 nights in Dec 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful. everything was good and the service was excellent. everyone was extremely friendly. unfortunately on our last night the A/C did not work, it became very hot.
Stayed 3 nights in Dec 2024

10/10 Excellent

Juliette

Stayed 2 nights in Nov 2024

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Zachary

Stayed 2 nights in Nov 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodations. Enjoyed the area since we did not need to be on the beach. Access to the beach was a 10 minute walk. Unfortunately, at 5 p.m. each morning we could hear someone running on the treadmill in the fitness center that we were two floors below. Also, our door lock malfunctioned and we could not enter our room for a couple hours. However, if I were to return to Cancun, I would stay here again, but not on the side by the gym.
Stayed 4 nights in Nov 2024

10/10 Excellent

CARLOS

Stayed 1 night in Nov 2024

10/10 Excellent

Antonio, México City

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside is no beach access, everything else is perfect
Stayed 1 night in Nov 2024

10/10 Excellent

DANDY D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for first time in Cancun.
Stayed 4 nights in Nov 2024

10/10 Excellent

russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone
Stayed 1 night in Nov 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Case

Stayed 3 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient. It was great and love the location
Stayed 4 nights in Oct 2024

10/10 Excellent

Arreta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the Mall loved the roof top pool and bar and staff was very friendly
Stayed 5 nights in Oct 2024

6/10 Okay

P

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property itself was good however a visit to Cancun is about the beach and there is no access to the beach from this property. The only good public beach access is far away. I would have enjoyed a direct beach access hotel much more and there are heaps around the main beach stretch. So not highly recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

Miriam, Lehigh Acres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Ana Gabriela

Liked: Cleanliness, staff & service
Its a beautiful hotel, however the mattress was extremely soft, it hurt my back a lot, I wouldn't stay again for this reason.
Stayed 2 nights in Sep 2024

8/10 Good

Ismael

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Cancun stayed
Nice room and Nice view. Has restraunts and a shopping center next to it. Staff are very friendly, however my room(s) dont have an inside trash can and trash was not pick up for the days we stayed.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher, Titusville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be my new “go-to” spot when I’m in Cancun. It’s conveniently located to good and shopping. It’s also in great shape and makes you feel relaxed when you walk into the hotel. The rooftop pool, hot tub and bar are amazing as are the views from up there. The black out curtains help ensure you are well rested. The water pressure and hot water were excellent while I was there. The thing that I liked the most is that the property smelled great. Some properties in Cancun have a mold smell and/or a sewer smell. Not this one!
Stayed 2 nights in Sep 2024

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here. The entire place was immaculate & had a great ambiance. Rooms were clean and comfortable & the pool area was absolutely gorgeous. Loved that they had live saxophone
Stayed 2 nights in Sep 2024