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Casa Tortugas Boutique Hotel, An Authentic Hidden Gem

3.5 star property
Hotel with free parking, steps from Tortuga Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Tortugas Boutique Hotel, An Authentic Hidden Gem

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Exterior
Staircase
Junior Suite, 1 King Bed, Lagoon View | View from room
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed, Lagoon View

Junior Suite, 1 King Bed, Lagoon View

Junior Suite, 1 King Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Lagoon View

Luxury Suite, 1 King Bed, Lagoon View | Living area

Luxury Suite, 1 King Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
  • 55 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Double Beds, Lagoon View

Luxury Suite, 2 Double Beds, Lagoon View

Luxury Suite, 2 Double Beds, Lagoon View

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
Private bathroom
  • 55 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Suite, 2 Bedrooms, Lagoon View

Superior Suite, 2 Bedrooms, Lagoon View

Superior Suite, 2 Bedrooms, Lagoon View

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
2 bedrooms
Ceiling fan
Private bathroom
  • 70 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Economy Suite, 2 Double Beds, Kitchen

Economy Suite, 2 Double Beds, Kitchen | Living area

Economy Suite, 2 Double Beds, Kitchen

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Studio Suite, 1 King Bed, Kitchen

Comfort Studio Suite, 1 King Bed, Kitchen

Comfort Studio Suite, 1 King Bed, Kitchen

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Residence Inn by Marriott Cancun Hotel Zone

Pool
Breakfast included
Pet-friendly
Parking included
8.6 out of 10, Excellent, (2304)
The price is AU$202
includes taxes & fees
21 Jan - 22 Jan 2025
Residence Inn by Marriott Cancun Hotel Zone
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About the area

Map
4 Cenzontle Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Tortuga Beach - 2 min walk - 0.2 km
  • Langosta Beach - 16 min walk - 1.4 km
  • Cancun Convention Center - 3 min drive - 3.5 km
  • Forum Beach - 4 min drive - 3.2 km
  • La Isla Shopping Mall - 7 min drive - 6.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • ‪Club InterContinental - ‬3 min drive
  • ‪Breakfast - ‬9 min walk
  • ‪Venecia - ‬6 min walk
  • ‪Las Olas - ‬6 min walk
  • ‪RIU Caribe Pizzeria - ‬9 min walk

About this property

Casa Tortugas Boutique Hotel, An Authentic Hidden Gem

Hotel near Tortuga Beach
Langosta Beach is located near Casa Tortugas Boutique Hotel, An Authentic Hidden Gem, which provides a terrace, a garden and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Outdoor furniture, concierge services and coffee/tea in reception
  • Multilingual staff, tour/ticket information and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem boast perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, kitchens and full-sized fridge/freezers

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's books
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Streaming services
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: USD 29 for check-in between 10:00 PM and 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee: USD 29 for check-in between 10:00 PM and 6:00 AM
  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Property Registration Number 02284881

We should mention

Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Casa Tortugas Suites Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites Hotel
Casa Tortugas Boutique Suites Cancun
Casa Tortugas Boutique Suites Hotel Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Hotel
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Cancun

Frequently asked questions

Does Casa Tortugas Boutique Hotel, An Authentic Hidden Gem have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

Is Casa Tortugas Boutique Hotel, An Authentic Hidden Gem pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?

Self-parking is free at this property.

What time is check-in at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available from 10:00 PM to 6:00 AM for a fee of USD 29.

What time is check-out at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?

Checkout is at 11:00 AM.

Where is Casa Tortugas Boutique Hotel, An Authentic Hidden Gem located?

Located in Zona Hotelera, this hotel is within 1 mi (2 km) of Tortuga Beach and Langosta Beach. Cancun Golf Club at Pok Ta Pok and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mile (2 km).

Reviews

9.4

Exceptional

Rating 10 - Excellent. 146 out of 175 reviews" "
Rating 8 - Good. 16 out of 175 reviews" "
Rating 6 - Okay. 6 out of 175 reviews" "
Rating 4 - Poor. 3 out of 175 reviews" "
Rating 2 - Terrible. 4 out of 175 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

chul hong, cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ferry terminal. Great staffs. Beutiful property!
Stayed 4 nights in Dec 2024

10/10 Excellent

Noeli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accommodating. I was having problems with my payment going through and they were very attentive in fixing the problem and made sure I did not have any doubts. The property is in a quiet area on the lagoon, and the rooms are very spacious. The rooftop and pool have the best views for sunsets. I will say this property is not walking distance from the hotel zone but it is very easy to get on a bus from this location and get to the hotel zone in less than 5 minutes. The owner and her family were all very welcoming and made this experience very personalized as opposed to big chain hotels.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cynthia

Beautiful property and very caring staff A home away from home Thanks for a wonderful stay !
Stayed 3 nights in Dec 2024

10/10 Excellent

sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, and the location is perfect!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and nicely kept facility. Staff went out of their way to make sure our stay was pleasant
Stayed 2 nights in Nov 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true gem indeed. Oasis between loudness of the hotel zone and downtown, on a quiet lagune -side location with a sunset (rare in Cancun), lovely pool and rooftop terrace with a view (Alex makes great cocktails!), all designed with care. The apartments are spacious and in perfect shape with comfortable beds and good kitchen. The staff is super friendly and with attention to detail. Great wifi. Supermarket steps away. Small beach and restaurants nearby. Couldn't be more impressed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Humberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa tortugas hotel is a beautiful hotel That I will absolutely come back is so peaceful very comfort rate is awesome the staff best of the best Alex in the roof top also very kind and very positive attitude once again next time when I come back to cancun I will Stay here again to playa tortugas.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pushpasish, Newton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizaveta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with wonderful, caring staff! Stay there was absolutely exceptional!
Stayed 6 nights in Sep 2024

10/10 Excellent

Mustafa Ulvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality, cleanless, helpfull, location
Stayed 4 nights in Sep 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place with friendly staff and incredible views from the rooms. We loved it here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Like family.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at a good price.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and cozy
Comfortable room with strong AC. Beautiful architecture. Family run and the family is so friendly! Easy check in/ check out. Room had 5L bottled water for drinking. Oxxo market right across the street and beach access right across the street. Tranquil environment and very quiet at night. Would stay again!!
Stayed 4 nights in Jul 2024

6/10 Okay

Gerard

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Old outdated couch full of bugs. Room was big with chicken
Stayed 10 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Awesome view! Staff had great communication! 🙌
Stayed 5 nights in Jun 2024

10/10 Excellent

rolando

Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay ! Location is perfect for what I was looking for
Stayed 5 nights in Jun 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve never stayed anywhere with more hospitality. We were greeted by the owner who walked us through all we needed to know and set us up with a group chat for communication. Anything we needed was taken care of immediately. Including help with making reservations during the week, dining recommendations, and things to do. The grounds were impeccable and so quiet and relaxing. It truly felt like a hidden paradise. An excellent option if you want more than the all-inclusive experiences across the street. We were glad we chose to experience Cancún with this truly authentic experience. Beach, ferry to Isla Mujeres, convenience store, a great restaurant (Krudos), bus stop, boating, all within walking distance. We were upgraded to a room with a view of the lagoon and it was amazing. Constant communication and well wishes from the owners made this a stay to remember.
Stayed 7 nights in Jun 2024

10/10 Excellent

CTM

Stayed 4 nights in Jun 2024

10/10 Excellent

marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed two nights at Casa Tortugas. The view from our room of the lagoon was amazing. The best part was the more intimate atmosphere and service of a smaller hotel. I highly recommend this hotel!
Stayed 2 nights in Jun 2024

10/10 Excellent

FNU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Domtie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was relaxing, beautiful and welcoming
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Stayed 5 nights in May 2024