Emporio Cancun Optional All Inclusive

4.0 star property
On beach with outdoor pool, near Iberostar Cancun Golf Course
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporio Cancun Optional All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Standard Room
3 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Room service
The price is AU$262
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
TV
Separate bedroom
Sofa bed
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Double Room, Partial Ocean View

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
Cable channels
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Doble Room Oceanfront

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
Cable channels
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

Highlights

Air conditioning
TV
Separate bedroom
Sofa bed
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Swim up King Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Swim up Double Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
Cable channels
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room Premium With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite Deluxe With Beach View

  • Beach view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Beach View

  • Beach view
  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite Premium With Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
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About the area

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 7 min walk - 0.6 km
  • Aquaworld - 16 min walk - 1.4 km
  • El Rey Ruins - 3 min drive - 2.3 km
  • Delfines Beach - 4 min drive - 3.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬4 min walk
  • ‪Tun-kul - ‬4 min walk
  • ‪El Maguey, Restaurant - ‬12 min walk
  • ‪Market Place - ‬9 min walk
  • ‪MakiTaco - ‬9 min walk

About this property

Emporio Cancun Optional All Inclusive

Upscale resort near Iberostar Cancun Golf Course
Close to Delfines Beach, Emporio Cancun Optional All Inclusive provides 2 poolside bars, a swim-up bar and a terrace. Adventurous travellers may like the cycling at this resort. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to in-room WiFi (surcharge), with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a 24-hour front desk
  • A front desk safe, a billiards/pool table and luggage storage
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 450 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as safes and WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hairdryers
  • 55-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping and phones

All-inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 495 for adults and MXN 320 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Stereo
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 495 for adults and from MXN 320 for children
  • Fee for in-room wireless Internet: MXN 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

Does Emporio Cancun Optional All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of 30 Dec 2024, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on 12 Jan 2025 start from AU$256.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emporio Cancun Optional All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emporio Cancun Optional All Inclusive?

Self-parking is free at this property.

What time is check-in at Emporio Cancun Optional All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Emporio Cancun Optional All Inclusive?

Checkout is at noon. Late checkout is available for MXN 1800 (subject to availability).

Are there all-inclusive benefits at Emporio Cancun Optional All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Emporio Cancun Optional All Inclusive located?

Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Maya Museum of Cancun and Iberostar Cancun Golf Course. La Isla Shopping Mall and Delfines Beach are also within 3 miles (5 km).

Reviews

7.8

Good

Rating 10 - Excellent. 726 out of 1524 reviews" "
Rating 8 - Good. 331 out of 1524 reviews" "
Rating 6 - Okay. 189 out of 1524 reviews" "
Rating 4 - Poor. 121 out of 1524 reviews" "
Rating 2 - Terrible. 157 out of 1524 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

manishankar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was very nice. Excellent location by the beach and the access was good. Nice pools in the property. Minus points are: Check-in time was horrible. Had to wait in line for nearly an hour for check-in. Front desk was not helpful when I had an issue with booking through Expedia. They had an error in age of one of the child but was not willing to help fixing.
Stayed 5 nights in Dec 2024

4/10 Poor

Praveen

Travelled with family
Disliked: Staff & service
Overall average experience. Poor rating is for terrible front desk staff. Dining option is very limited. Room service is terrible and take hours to deliver.
Stayed 4 nights in Dec 2024

8/10 Good

Alberto, Homestead

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

6/10 Okay

James

Stayed 7 nights in Nov 2024

10/10 Excellent

Arshvir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, has a lot of things to do, food was great & rooms were good.

6/10 Okay

Gustavo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They have many things just to be better
Stayed 7 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 7 nights in Dec 2024

2/10 Terrible

Mendel

Stayed 2 nights in Dec 2024

10/10 Excellent

Gustavo, Escazu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast, rooms, in front the beach.
Stayed 5 nights in Dec 2024

2/10 Terrible

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Effie Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing ! The food and service was excellent! We didn’t want to leave.
Stayed 2 nights in Dec 2024

8/10 Good

Hurak

Stayed 2 nights in Nov 2024

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are in line now to check in for over 30 minutes !!!! Only 1 person working behind the counter and a long line of unhappy guests trying to check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Charmez, Temple

Liked: Cleanliness
Love it
Stayed 1 night in Dec 2024

10/10 Excellent

Jumai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, we loved our time there! However, I think they need to improve the food options, also most of the meals they served were bland.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sujin Chandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view room is very nice. Food items are excellent. Swimming pools are very neat.
Stayed 2 nights in Dec 2024

2/10 Terrible

Iftekhar

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The AC in the first room didn't work and I had to go to the reception 5 times to tell the staff (because they don't pick up the phone). The room was super warm at night and it made me sick (literally). They changed my room the next day and didn't provide any adjustment/reimbursement for the terrible experience. I was working from the property and the electricity and wifi went away for 30 mins. It caused major problem for my business and my client was unhappy. I would never go back here. WORST hotel I ever lived in.
Stayed 2 nights in Dec 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach with a lot to do. Been here 4 times

8/10 Good

Song

Travelled with group
Liked: Cleanliness, staff & service, amenities
All the staff were amazing. I inquired the air conditioner operation and phone voice sound was too small, but it was not solved.
Stayed 2 nights in Dec 2024

2/10 Terrible

Seyedamirabbas

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a musty, moldy smell. On two occasions, maintenance had to send a crew to fix clogged pipes and flush the system. The vanity sink also became clogged. Additionally, there was water leaking through the ceiling, even after repairs were made, forcing us to switch rooms. The manager was rude during a phone conversation with my wife and hung up when she expressed frustration about dirty water dripping on us. While the food was acceptable and the staff was polite, the ongoing construction was disruptive and extremely noisy. We also lost electricity twice during our short four-day stay. We would not recommend it at all.
Stayed 4 nights in Dec 2024

10/10 Excellent

Viri

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my husband loved Emporio!! We will definitely stay there again for our next trip! Food was delicious and the staff was amazing
Stayed 5 nights in Dec 2024

10/10 Excellent

Zyaijah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, fun
Stayed 3 nights in Sep 2024

8/10 Good

fonda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was very convenient, multiple pools. The hot tubs could have been hotter. We experienced not Having electricity twice during our stay and an issue with getting the room cleaned but when we went to the front desk the manager did not hesitate to compensate us for being inconvenienced. The bar staff was fun and the food was pretty good. I would stay there again.
Stayed 3 nights in Dec 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad part about this property is the late check-in otherwise amazing property would recommend!
Stayed 3 nights in Dec 2024