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Hampton Inn by Hilton Cancun Cumbres

3.5 star property
Relax at the rooftop pool surrounded by lush views or unwind on your private balcony. Enjoy delicious meals at Lobby Bar while appreciating exceptional service.

Photo gallery for Hampton Inn by Hilton Cancun Cumbres

Reception
Exterior
Exterior
Room, 2 Double Beds, Non Smoking
Terrace/patio
Located close to Maya Museum of Cancun and La Isla Shopping Mall, Hampton Inn by Hilton Cancun Cumbres offers a warm welcome with breakfast buffet, a restaurant serving lunch and dinner, and dry cleaning/laundry services. Relax by the swimming pool with sun loungers or take in the views from the terrace. With free WiFi throughout your stay, guests praise this hotel for its helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Housekeeping
The current price is AU$169
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking, Refrigerator

Studio, 1 Queen Bed, Non Smoking, Refrigerator

Studio, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mini Fridge)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mini Fridge)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Double/Twin (3Ad)

  • Sleeps 3

Double/Twin (2Ad+2Chd)

  • Sleeps 4

Double/Twin

  • Sleeps 2

Double/Twin (2 Ad+1 Child)

  • Sleeps 3

Single

  • Sleeps 1

View all photos for Double Room Standard With View

Premium bedding, minibar, in-room safe, desk

Double Room Standard With View

  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Breakfast included
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  • Parking included
8.6 out of 10, Excellent, (2416)
The price is AU$232
includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
Blvd Luis Donaldo Colosio Mza, Cancun, QROO, 77500

What's nearby

  • Cancun Mall - 12 min drive
  • Delfines Beach - 19 min drive
  • La Isla Shopping Mall - 20 min drive
  • Iberostar Cancun Golf Course - 22 min drive
  • Tortuga Beach - 24 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Burger On - ‬18 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mar de Miel - ‬2 min drive

About this property

Hampton Inn by Hilton Cancun Cumbres

Hotel near Cancun Mall
Located close to Maya Museum of Cancun and La Isla Shopping Mall, Hampton Inn by Hilton Cancun Cumbres provides a free breakfast buffet, a terrace and dry cleaning/laundry services. The on-site restaurant, Lobby Bar, offers lunch, dinner and children's meals. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Self-parking (surcharge), multilingual staff and a 24-hour front desk
  • A reception hall, a lift and a front desk safe
  • Meeting rooms, tour/ticket information and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 141 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (MXN 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500.00 per accommodation, per stay
Welcoming dogs and cats only
2 total (up to 12 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: MXN 20 per day
  • Pet fee: MXN 500.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Cancun Cumbres Hotel
Hampton Inn Hilton Cumbres Hotel
Hampton Inn Hilton Cancun Cumbres
Hampton Inn Hilton Cumbres
Hampton Inn by Hilton Cancun Cumbres Hotel
Hampton Inn by Hilton Cancun Cumbres Cancun
Hampton Inn by Hilton Cancun Cumbres Hotel Cancun

Frequently asked questions

Does Hampton Inn by Hilton Cancun Cumbres have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hampton Inn by Hilton Cancun Cumbres?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Hampton Inn by Hilton Cancun Cumbres on 8 Mar 2025 start from AU$168.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn by Hilton Cancun Cumbres pet-friendly?

Yes, Hampton Inn by Hilton Cancun Cumbres allows cats and dogs (limit 2 total) with a maximum weight of up to 12 kg per pet. There's a fee of MXN 500.00 per accommodation, per stay.

How much is parking at Hampton Inn by Hilton Cancun Cumbres?

Self-parking is available for MXN 20 per day.

What time is check-in at Hampton Inn by Hilton Cancun Cumbres?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hampton Inn by Hilton Cancun Cumbres?

Checkout is at noon.

Where is Hampton Inn by Hilton Cancun Cumbres located?

Situated in Cancun, this hotel is within 9 mi (15 km) of Cancun Mall, Ventura Park Cancun and Tortuga Beach. Moon Palace Golf Club and Cancun Convention Center are also within 12 mi (20 km).

Hampton Inn by Hilton Cancun Cumbres Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 868 reviews
Rating 8 - Good. 255 out of 868 reviews
Rating 6 - Okay. 108 out of 868 reviews
Rating 4 - Poor. 37 out of 868 reviews
Rating 2 - Terrible. 30 out of 868 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The hotel is situated in a nice location surrounded by various amenities however this must be the worst Hampton by Hilton I've ever stayed in. The receptionist was okay however the room facilities and breakfast options weren't great. The next day they happened to not replace our towels and left us without any towels after coming back from excursion. I had to call twice to resolve this issue. The tap was missing a sink plug, the toilet didn't flush properly, and the shower base had mould in the corners.
Stayed 2 nights in Feb 2025

6/10 Okay

Betilde

Travelled with family
Liked: Cleanliness, staff & service
We liked the location, and the staff, and the cleanliness of the place. We had issues with the air conditioning and clogged bathroom, fortunately they fixed it right away.
Stayed 4 nights in Jan 2025

6/10 Okay

Betilde

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is well situated and clean. Had some maintenance issues with toilet not functioning properly. Overall it was a good hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

FNU Simrandeep

Stayed 2 nights in Jan 2025

8/10 Good

Yuezeng

Stayed 11 nights in Jan 2025

4/10 Poor

Joan, Greenville

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Not worth the money
Stayed 2 nights in Dec 2024

6/10 Okay

Muthuvel

Travelled with family
Liked: Amenities, property conditions & facilities
Closeby there is Walmart, Sam’s club, a few restaurants. The hotel charged additional tax beyond what was paid as total amount to Expedia. The hotel staff said it’s local tax. That was unexpected!
Stayed 6 nights in Dec 2024

10/10 Excellent

Ricky, Franklin

Stayed 4 nights in Nov 2024

10/10 Excellent

Martha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the breakfast was fresh and good tasty
Stayed 4 nights in Dec 2024

8/10 Good

JASWINDER BIR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Marci

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Good opportunity to grab items from shopping next door.
Stayed 1 night in Nov 2024

10/10 Excellent

Pedro, Las Vegas

Stayed 1 night in Nov 2024

10/10 Excellent

François

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean and surrounded by restaurants which means that we dont have to take the car to get kunch or dinner.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Sep 2024

6/10 Okay

Ricardo

Liked: Staff & service
N/A
Stayed 3 nights in Jul 2024

6/10 Okay

Iman

Stayed 1 night in Jul 2024

6/10 Okay

Jonathan

Travelled with group
Disliked: Amenities
This isn t your best option even for a quick stop around Cancun. Just reserved 1 night before taking my fly the next morning. The Hotel is far from everything, reception is unpleasant, breakfast a disaster. Consider only if this is your last option.
Stayed 1 night in Apr 2024

10/10 Excellent

Marina

Stayed 2 nights in May 2024

6/10 Okay

DIOMER

Travelled with family
Disliked: Room comfort
El hotel Hampton Inn, el baño muy angosto, falta de limpieza
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

CELECIA, GRAND CAYMAN

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Alicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great property for a short term stay. The staff was amazing. Only thing I didn’t like was the breakfast offered it was subpar.
Stayed 6 nights in Mar 2024

8/10 Good

VILMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was too soft so didn’t sleep much. We reserved a room with two double beds but received a room with one double bed. Very uncomfortable to share a double bed. Another reason we didn’t sleep much. Otherwise, nice area with several choices of restaurants & shopping within walking distance.
Stayed 1 night in Apr 2024