Hilton Cancun, an All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cancun, an All-Inclusive Resort

Restaurant
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
The price is AU$525
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 29 of 29 rooms

Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
Rainfall showerhead
  • Valley view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

Room, 2 Queen Beds (Sunset View)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed (Sunset View)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View, Corner

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Swim Up Pool View)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Ocean View (Parlor)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 152 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature view

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed (Swim-Up)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Nature view

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Swim-Up)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront (High Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Basic Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Basic Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Oceanfront

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 77 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
Rainfall showerhead
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

Room, 2 Queen Beds (Swim-Up)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Separate bath and shower
  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Swim Up Pool View)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Swim Up Pool View)

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (High Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront (Swim-Up)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Highway 307, Cancun, QROO, 77500

What's nearby

  • Xoximilco - 12 min drive - 8.7 km
  • Moon Palace Golf Club - 13 min drive - 8.5 km
  • Puerto Morelos Beach - 20 min drive - 17.6 km
  • Petempich Bay - 20 min drive - 13.5 km
  • Riviera Cancun Golf Resort - 24 min drive - 17.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Grand Central Buffet - ‬16 min drive
  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪The Grill - ‬17 min drive
  • ‪Cusco - ‬17 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

Luxury all-inclusive property near Moon Palace Golf Club
Take advantage of free water park access, 2 poolside bars and a swim-up bar at Hilton Cancun, an All-Inclusive Resort. This property is a great place to bask in the sun with a private beach, sunloungers and kayaking. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a coffee shop/cafe.
Other perks at this property include:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and a swim-up bar
  • Free self-parking and valet parking
  • Free bike hire, a banquet hall and outdoor furniture
  • Beach umbrellas, meeting rooms and smoke-free property
  • Guest reviews say great things the family-friendly amenities, dining options and pool
Room features
All 714 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free rollaway/extra beds
  • Coffee/tea makers, daily housekeeping and desk chairs

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Azulinda Market & Cafe
  • Azulinda Lobby Bar
  • La Luce
  • Maxal
  • Vela Food Hall

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 7 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 28 2024 to December 7 2024 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1100 per accommodation, per stay
Welcoming dogs only
1 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types

Important information

Optional extras

  • Pet fee: MXN 1100 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

Does Hilton Cancun, an All-Inclusive Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. One of the swimming pools will be unavailable from November 28 2024 until December 7 2024 (dates subject to change).

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on 15 Dec 2024 start from AU$525.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cancun, an All-Inclusive Resort pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of MXN 1100 per accommodation, per stay.

How much is parking at Hilton Cancun, an All-Inclusive Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Hilton Cancun, an All-Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Cancun, an All-Inclusive Resort?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Hilton Cancun, an All-Inclusive Resort?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Hilton Cancun, an All-Inclusive Resort located?

Nestled on the beach, this Cancun property is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 6 miles (10 km).

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1779 out of 3006 reviews" "
Rating 8 - Good. 631 out of 3006 reviews" "
Rating 6 - Okay. 294 out of 3006 reviews" "
Rating 4 - Poor. 158 out of 3006 reviews" "
Rating 2 - Terrible. 144 out of 3006 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Devis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The re sort was ok the hotel was clean service and the workers were very good. The food was good. The only complaint that I have it is that the hotel staff can do better to tell people that the pool was going to be under contraction for the time that we were there we could have choose a different location because the other pool that they had left was very crowded. The check in was very slow.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher, Streamwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great entertainment
Stayed 7 nights in Nov 2024

10/10 Excellent

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families with little kids
Stayed 8 nights in Nov 2024

8/10 Good

Kham T, Billerica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four including two toddlers had a great time at this Hilton all inclusive hotel. The "kids corner " was clutch for my 5 year old. My 3 year old was too young to attend. My oldest attended kids corner almost everyday. He had a great time there. The staff there were very kind and friendly. The splash water park and infinity pools were great. We used the pools everyday. The food were great with many options. We did try all the reserved restaurants. The food and dinning experience was wonderful. Our recommendation is to make sure to book early or else you'll stuck with late dinning or no availability. Overall, it was a great experience. The weather was great mid 80s everyday. We'll come back again. Thank you.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jung Kwon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All nice
Stayed 4 nights in Nov 2024

8/10 Good

IVAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about the hotel
Stayed 4 nights in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Takura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is without peer!
Stayed 1 night in Nov 2024

10/10 Excellent

Armen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff. Food was excellent and property maintained well. Very happy.
Stayed 8 nights in Nov 2024

8/10 Good

Ladon, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient for a small family reunion. It was Almost all inclusive, but you had to pay for cabanas and seats in the pool and some foods. Otherwise it was great
Stayed 2 nights in Nov 2024

10/10 Excellent

emelyn

Liked: Cleanliness, staff & service
The food was excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Miguel Cuevas

Stayed 5 nights in Nov 2024

8/10 Good

Nestor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good. The only bad thing is that is very hard to access and get out of the hotel. Not to mention that it is prohibited to get uber or any other type of transportation that is not a site taxi. Which can get expensive and sometimes inconvenient. However besides that the hotel offers everything so that you can enjoy a calm stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
The service was fantastic and the facilities were great. The food at the bookable restaurants was good.
Stayed 5 nights in Nov 2024

10/10 Excellent

PEDRO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was on point! Hotel was beautiful and well cared for. They offered daily activities for all ages and the staff really cares for the guest. They will go out of their way to cater you. Restaurants were great and I highly recommend the Hilton.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daekun

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Marlyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Shabnam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Valery Jasmin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was always with the best attitude and very welcoming
Stayed 4 nights in Nov 2024

6/10 Okay

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, nothing special.
Stayed 5 nights in Nov 2024

10/10 Excellent

ali

Stayed 3 nights in Oct 2024

8/10 Good

Iman, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Richard John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was severly eroded from a previous storm.
Stayed 8 nights in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024