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Arco Maya

2.0 star property
Get ready for an unforgettable adventure with games by your side and sunshine ahead.

Photo gallery for Arco Maya

Pool
Lobby
Bar (on property)
Standard Room, 2 Queen Beds
Terrace/patio
In the heart of Downtown Cancun, Arco Maya is a vibrant retreat. Soak up the sun on the terrace, indulge in some friendly competition at the arcade/game room, or take a refreshing dip in the swimming pool. With helpful staff and amenities like free self parking and WiFi to keep you connected.

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pool
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

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Suites Cancun Center Cancun

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7.0 out of 10, Good, (178)
The price is AU$48
includes taxes & fees
25 Feb - 26 Feb
Suites Cancun Center Cancun
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About the area

Map
Retorno Marañón #31 SM 25 MZA 23 LT 01, Cancun, QROO, 77509

What's nearby

  • Las Palapas Park - 8 min walk
  • Plaza 28 - 8 min walk
  • Benito Juarez Municipal Building - 14 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Pescaditos - ‬3 min walk
  • ‪Comida Mexicana, Mariscos y Más - ‬5 min walk
  • ‪Carl's Jr. - ‬5 min walk
  • ‪Bao Vegan - ‬5 min walk
  • ‪100% Natural - ‬5 min walk

About this property

Arco Maya

Hostel near Ultramar Ferry Puerto Juárez
Arco Maya provides amenities, such as a terrace and an arcade/games room. Stay connected with free in-room WiFi.
Additional perks include:
  • Swimming pool
  • Free self-parking
  • Express check-out, express check-in and outdoor furniture
  • A 24-hour front desk, tour/ticket information and a computer station
Room features
All guest rooms at Arco Maya feature comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • 21-inch TVs with satellite channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Arcade/game room
  • Pool

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Arco Maya
Arco Maya Cancun
Capital O Arco Maya
Arco Maya Guesthouse
Hostal Arco Maya Hostel
Arco Maya Guesthouse Cancun

Frequently asked questions

Does Arco Maya have a pool?

Yes, this property has a pool.

Is Arco Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arco Maya?

Self-parking is free at this property.

What time is check-in at Arco Maya?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Arco Maya?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Arco Maya located?

Located in Downtown Cancun, this hostel is 0.4 mi (0.7 km) from Las Palapas Park and 2.8 mi (4.5 km) from Ultramar Ferry Puerto Juárez. Plaza 28 and Ceviche Square are also within 15 minutes.

Arco Maya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

8.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Martin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very inexpensive. It was located in the city, not the glitzy hotel strip near the beach.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk really helped me out by arranging a taxi in the middle of the night for me to make my flight.
Stayed 1 night in Feb 2020

2/10 Terrible

Maohnri

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Me cambiaron de hotel
Nos cambiaron de hotel a Hotel Farallón In, instalaciones pésimas, muy pequeño, no tienen protocolos de salubridad no me gusto para nada no estancia ahí
Stayed 2 nights in Dec 2020

2/10 Terrible

Ma. Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tuve estadía el hotel desde hace meses está cerr
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Close to the ADO Terminal. Nice room with balcony. Bed was really hard with metal springs. Could be more comfortable. Very small bathroom. Good for one night if you do not plan to stay long in Cancun.
Stayed 1 night in Mar 2020

8/10 Good

Maribel

Liked: Cleanliness
El lugar me pareció bien en general,solo hubo un detalle,al dejar mis llaves de la habitación para el aseo,regresé en la noche y el servicio se las llevó a su casa particular,lo cual tuvimos que esperar a que regresaran las llaves y nosotros estábamos muy cansados.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten eine Tolle Zeit.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019