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Hotel Jardin Cancun

2.5 star property
Hotel with free parking, near Ultramar Ferry Puerto Juárez

Photo gallery for Hotel Jardin Cancun

Iron/ironing board, free WiFi, bed sheets
Lobby
Shower, free toiletries, towels, soap
Lobby sitting area
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AU$45
includes taxes & fees
15 Feb - 16 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
Wardrobe
  • 24 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
Wardrobe
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
Wardrobe
  • 11 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
  • Housekeeping
  • 24/7 front desk
7.4 out of 10, Good, 62 reviews
The price is AU$29
includes taxes & fees
9 Feb - 10 Feb
Hotel Colonial San Carlos Cancún Centro
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About the area

Map
Calle 4 Oriente Lote 20, 64, Cancun, QROO, 77524

What's nearby

  • Ultramar Ferry Puerto Juárez - 4 min drive
  • Plaza 28 - 4 min drive
  • Cancun Mall - 5 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Plaza Las Americas - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪La Suegra - ‬11 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Puente Puerto Juárez - ‬11 min walk
  • ‪El Paisano del 23 - ‬12 min walk
  • ‪Taqueria Bonampak - ‬8 min walk

About this property

Hotel Jardin Cancun

Hotel near Ultramar Ferry Puerto Juárez
Hotel Jardin Cancun provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Express check-out, a TV in reception and a 24-hour front desk
  • Luggage storage and tour/ticket information
Room features
All guest rooms at Hotel Jardin Cancun have comforts, such as air conditioning, as well as
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Cleaning supplies

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Hotel Jardin Cancun
Jardin Cancun

Frequently asked questions

Is Hotel Jardin Cancun pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Jardin Cancun?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Jardin Cancun on 15 Feb 2025 start from AU$39.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Jardin Cancun?

Self-parking is free at this property.

What time is check-in at Hotel Jardin Cancun?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Jardin Cancun?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Jardin Cancun located?

Located in Downtown Cancun, this hotel is steps from Séptimo Día Adventist Church and 1.4 mi (2.3 km) from Ultramar Ferry Puerto Juárez. Mercado 23 and Benito Juarez Municipal Building are also within 1 mile (2 km).

Hotel Jardin Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 153 out of 401 reviews
Rating 8 - Good. 117 out of 401 reviews
Rating 6 - Okay. 58 out of 401 reviews
Rating 4 - Poor. 30 out of 401 reviews
Rating 2 - Terrible. 43 out of 401 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was really great. I recommend!
Stayed 7 nights in Jan 2025

6/10 Okay

5Lexi

Liked: Cleanliness, staff & service
Disliked: Amenities
There bug sprays,or cleaning sprays are terrible. They are so overpowering ,you cough Continually.
Stayed 2 nights in Nov 2024

8/10 Good

Hyleim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood isn't safe
Stayed 1 night in Oct 2024

2/10 Terrible

Lyle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No room available at check-in.Girl at reception desk recommended another hotel in area.
Stayed 1 night in Oct 2024

8/10 Good

Esteban

Liked: Cleanliness
Disliked: Amenities
The staff would need to be more active and outgoing
Stayed 1 night in Sep 2024

2/10 Terrible

Ian

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not safe area for visitors
Stayed 1 night in Aug 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Noe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. A cockroach crawled on my little girls head in the middle of the night and she woke us up screaming. When I brought it up to the front desk during checkout, they offered no remedy, apology or refund. 2. The shower was leaking heavily all night. 3. The AC took over 30 minutes to cool. 4. There’s no way elevator. We had to carry out luggage four flights of stairs. 5. The fan was rattling all night. 6. The pillow cases were torn. 7. There were no towels in the room. I had to go down four flights of stairs to request them because there’s no phone in the room to call the front desk. 8. Parking is extremely limited and tight. It’s basically a small courtyard enclosed by a gate.
Stayed 1 night in Jul 2024

8/10 Good

Monica, Apple valley

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator made it hard.
Stayed 1 night in Jun 2024

10/10 Excellent

Jerry

I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀
Stayed 6 nights in May 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Ian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a slum.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Mar 2024

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities
The staff was very noisy and not very helpful.
Stayed 1 night in Feb 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold water is not strong enough in my room number 30
Stayed 7 nights in Feb 2024

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
This is definitely not a place for ladies
Stayed 1 night in Feb 2024

6/10 Okay

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy
Stayed 15 nights in Dec 2023

2/10 Terrible

Mason

Travelled with family
Stayed 1 night in Dec 2023

6/10 Okay

TaeSik

Stayed 2 nights in Dec 2023

2/10 Terrible

Eskinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Please don’t recommend this hotel due to dirty hotel, they asking bay by cash. In general I had bad experience
Stayed 7 nights in Dec 2023

8/10 Good

Mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Seungjin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel...no hot water for the shower
No hot water available for the bathroom and couldn't take a shower and the front door is like jail bar...This place is not safe to stay. Horrible and terrible hotel in Cancun.
Stayed 1 night in Dec 2023

8/10 Good

Aminta E

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice, I would have gave them a 5 star but it doesn’t have an elevator and we had heavy luggage and a disabled person, they gave us a room in the 4th floor so you can imagine going up the stairs with luggage and a disabled person, staff is very friendly.
Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel had no elevator we had to carry 4 luggage to 4 levels. The neighbors looked very dangerous.

10/10 Excellent

KEVIN IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, se los recomiendo muy cercano a todo y zona tranquila, la pase muy bien 💢