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Hotel Playa la Media Luna, Isla Mujeres

3.0 star property
Beachside hotel, walking distance away from North Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

Sundeck
Aerial view
Outdoor pool, pool loungers
On the beach
Media Luna Apartment

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
The price is AU$256
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for King with Hot Tub

King with Hot Tub

King with Hot Tub

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Garden View

Palm Garden View

Palm Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Media Luna Apartment

Media Luna Apartment

Media Luna Apartment

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 40 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Cozy Guest Room

Cozy Guest Room

Cozy Guest Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Renovated in 2016
Ceiling fan
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

King Ocean View

King Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Garden View

King Garden View

King Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
TV
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Classic Ocean Front

Classic Ocean Front

Classic Ocean Front

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Ceiling fan
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Chichis and Charlies Beachfront

Free WiFi
Restaurant
Air conditioning
Bar
8.2 out of 10, Very good, (343)
The price is AU$175
includes taxes & fees
24 Nov - 25 Nov
Chichis and Charlies Beachfront
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About the area

Map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 4 min walk - 0.4 km
  • North Beach - 4 min walk - 0.4 km
  • Cocal Beach - 8 min walk - 0.7 km
  • Isla Mujeres Ferry Terminal - 10 min walk - 0.9 km
  • Dolphin Discovery - 10 min drive - 7.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 118 min drive

Restaurants

  • ‪Lima y Coco - ‬4 min walk
  • ‪Stingray - ‬4 min walk
  • ‪Guru Beach Club & Restaurant - ‬6 min walk
  • ‪Lola Valentina - ‬4 min walk
  • ‪North Garden - ‬3 min walk

About this property

Hotel Playa la Media Luna, Isla Mujeres

Hotel near North Beach
A short walk from Isla Mujeres Ferry Terminal, Hotel Playa la Media Luna, Isla Mujeres provides a terrace, laundry facilities and car hire on-site. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A banquet hall, smoke-free property and luggage storage
  • Wedding services, a front desk safe and tour/ticket information
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All rooms are individually furnished, and feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 29-inch TVs with cable channels
  • Coffee/tea makers, ceiling fans and limited housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 2615.83 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

Does Hotel Playa la Media Luna, Isla Mujeres have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Playa la Media Luna, Isla Mujeres?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Playa la Media Luna, Isla Mujeres on 28 Nov 2024 start from AU$255.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Playa la Media Luna, Isla Mujeres pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Playa la Media Luna, Isla Mujeres?

Self-parking is free at this property.

What time is check-in at Hotel Playa la Media Luna, Isla Mujeres?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Hotel Playa la Media Luna, Isla Mujeres?

Checkout is at noon.

Where is Hotel Playa la Media Luna, Isla Mujeres located?

Located in Centro - Supmza 001, this beachfront hotel is in the city centre and within a 5-minute walk of Aztlán Galería, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Isla Mujeres Ferry Terminal is 0.5 mi (0.9 km) away.

Hotel Playa la Media Luna, Isla Mujeres Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 248 out of 559 reviews" "
Rating 8 - Good. 198 out of 559 reviews" "
Rating 6 - Okay. 71 out of 559 reviews" "
Rating 4 - Poor. 28 out of 559 reviews" "
Rating 2 - Terrible. 14 out of 559 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Oct 2024

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, quiet no frills hotel. Easy to walk to Playa Norte beach.
Stayed 3 nights in Sep 2024

2/10 Terrible

Estela

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the worst customer service, it was dirty and unsafe alot of young guys working and walking all around the hotel,
Stayed 8 nights in Sep 2024

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room with great view of the ocean. Highly recommend this tranquil hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Zuhayr

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will for sure stay here again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Vitaly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are considering to come back to this hotel.
Stayed 4 nights in Jul 2024

6/10 Okay

Renee

Travelled with group
Liked: Cleanliness
Beautiful location
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property with beautiful pool views
Very nice hotel with excellent views from the pool. It was very clean and comfortable. Beds and pillows were comfortable. The only thing that could’ve been better was the shower head. Very close to Playa Norte and all the shops and restaurants. Bonus: We got to witness huge turtles nesting their eggs. Great overall experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jibraan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Rogelio

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Doors on lock didnt work
Stayed 4 nights in Jul 2024

10/10 Excellent

guadalupe, grandview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at Hotel Playa Media Luna and I cannot wait to stay here again. The location is amazing. Our room was very clean and comfortable. The pool and beach access was great!!
Stayed 4 nights in Jul 2024

6/10 Okay

Anais

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel location is great, the rooms are spacious and clean. The general state of the hotel is ok, common areas need maintenance. The attention from the staff is ok, most of the times there is no one at the front desk, so of you need help you have to wait for someone to show up. Me and my husband had to do an early check out because of huracan Beryl, and we were surprised no one at the hotel told us anything about what security measures they were taking, I spoke to the manager and she said I could ask for a refund with Expedia, they will contact her and she will approve it but after multiple attempts from Expedia I was informed they weren't able to contact anyone, I tried to contact the hotel by email and phone but I never did. I know this was an exception circumstance but I'm a bit disappointed with the lack of client support.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places on the island.
Stayed 7 nights in Mar 2024

10/10 Excellent

Maria

Stayed 4 nights in Jun 2024

10/10 Excellent

michele

Liked: Cleanliness, amenities
Great location walking distance to resturantes and beach. Clean comfortable rooms.
Stayed 5 nights in Jun 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service
We had a wonderful stay at this property. The staff helped us with all of our needs. The room and bed was comfortable, but what really made this place great was its location to everything you want to enjoy in the area. Already planning a return with our extended family.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cheri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a gem!
We love staying here! Always our first choice! location is perfect. Short walk to Playa Norte. And the view is unforgettable! The rooms are always very clean and a/c is very cold! Beds are very comfortable. Pools are clean. Wizer is amazing and takes great care of us always! We will 100% be back next year for our 3rd year in a row!
Stayed 6 nights in May 2024

10/10 Excellent

Roy B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the location of this property. You have the ocean views without the theatre seating in front of the ocean. North Beach, dining and shopping are within walking distance. The Hotel was clean, the staff were very friendly and helpful.
Stayed 8 nights in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, camielle was a great help. Our room was clean and cozy.
Stayed 5 nights in May 2024

4/10 Poor

Mildred

Travelled with family
Liked: Staff & service
My reservation was all paid for but they wanted to charge me again, after showing my documents and arguing about it they cancelled the charge. Sink leaked, TV and AC remotes didn't work and bathroom lighting was very dark. Got it all taken care of and things went smooth after that.
Stayed 5 nights in May 2024

10/10 Excellent

Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet place with everything so close it's a perfect stay.
Stayed 2 nights in May 2024

6/10 Okay

Anais

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Run down.
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The ambience was amplified by the cross-winds blowing through the facility, especially in the lobby. As a sailor who just competed in the Regatta Del Sol Al Sol Race across the Gulf, the constant breeze going through the lobby was like a great chocolate sauce on ice cream. The poolside view of the ocean waves was spectacular. The staff was attentive and polite.
Stayed 5 nights in Apr 2024