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Hyatt Zilara Cancun - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Zilara Cancun - Adults Only - All Inclusive

Aerial view
View from property
View from room
Ocean Front Junior Suite Double
Couples treatment room(s), sauna, hot tub, steam room, body treatments
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
The price is AU$1,068
includes taxes & fees
5 Jan - 6 Jan 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillow-top bed
  • 61 sq m
  • Ocean view
  • Sleeps 4

View all photos for Ocean View Swim Up Suite King

Ocean View Swim Up Suite King

Ocean View Swim Up Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillow-top bed
  • 79 sq m
  • Ocean view
  • Sleeps 2

View all photos for Junior Suite Double

Junior Suite Double

Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillow-top bed
  • 61 sq m
  • Sleeps 4

View all photos for Junior Suite King

Junior Suite King

Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillow-top bed
  • 61 sq m
  • Sleeps 2

View all photos for Ocean View Junior Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean View Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillow-top bed
  • 61 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Junior Suite Double

Ocean Front Junior Suite Double

Ocean Front Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillow-top bed
  • 61 sq m
  • Ocean view
  • Sleeps 4

View all photos for Ocean Front Junior Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean Front Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillow-top bed
  • 61 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Luxury Suite King

Ocean Front Luxury Suite King

Ocean Front Luxury Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillow-top bed
  • 71 sq m
  • Ocean view
  • Sleeps 2

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Fridge
Free minibar items
LED TV
Hypo-allergenic bedding
  • 124 sq m
  • Ocean view
  • Sleeps 2
Exterior

Live Aqua Beach Resort Cancún - Adults Only - All Inclusive

Pool
All-inclusive
Spa
Pet-friendly
9.2 out of 10, Wonderful, (1784)
The price is AU$1,183
includes taxes & fees
12 Jan - 13 Jan 2025
Live Aqua Beach Resort Cancún - Adults Only - All Inclusive
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About the area

Map
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 15 min walk - 1.3 km
  • Cancun Interactive Aquarium - 17 min walk - 1.5 km
  • Chac Mool Beach - 18 min walk - 1.5 km
  • Cancun Convention Center - 2 min drive - 2.1 km
  • Tortuga Beach - 6 min drive - 5.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Snack Grand Park - ‬9 min walk
  • ‪El Mirador - ‬9 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Bubba Gump Shrimp Co. - ‬2 min walk
  • ‪Café Solé - ‬8 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

Luxury all-inclusive property near La Isla Shopping Mall
Located close to Forum By The Sea Mall and Tortuga Beach, Hyatt Zilara Cancun - Adults Only - All Inclusive provides a swim-up bar, a beach bar and a poolside bar. With a white sand beach, beachfront dining and beach cabanas, this property is the perfect place to soak up some sun. Indulge in a facial, a massage and a manicure/pedicure at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Yoga classes and Pilates classes are offered at the health club; other things to do include beach yoga and racquetball/squash. In addition to concerts and live shows and a terrace, guests can connect to free WiFi in public areas.
Other perks at this property include:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Express check-in, a TV in reception and wedding services
  • Coffee/tea in reception, beach umbrellas and concierge services
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 307 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with Jetted bath and rainfall showers
  • LED TVs with cable channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asiana
  • La Adelita Cantina
  • Maria Marie
  • Punta Vista
  • Spice

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (6,781 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Hyatt
All Inclusive Hyatt Cancun
Cancun Zilara Hyatt
Hyatt All Inclusive
Hyatt Zilara
Hyatt Zilara All Inclusive
Hyatt Zilara Cancun
Zilara Hyatt
Zilara Hyatt Cancun
Royal Cancun Resort
Royal Hotel Cancun
The Royal Hotel Cancun
The Royal In Cancun Hotel Cancun
Hyatt Zilara Adults All Inclusive
Hyatt Zilara Cancun Adults
Hyatt Zilara Adults
Hyatt Zilara Cancun Adults All Inclusive All-inclusive property
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara Adults All Inclusive All-inclusive property
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel
Hyatt Zilara Cancun All Inclusive Adults Hotel
Hyatt Zilara All Inclusive Adults Hotel
Hyatt Zilara Cancun All Inclusive Adults
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara All Inclusive Adults
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only
Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Hyatt Zilara Cancun Adults Only All Inclusive
Hyatt Zilara Inclusive Adults

Frequently asked questions

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hyatt Zilara Cancun - Adults Only - All Inclusive?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Hyatt Zilara Cancun - Adults Only - All Inclusive on 5 Jan 2025 start from AU$1,067.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Zilara Cancun - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, volleyball, aerobics classes and more.

Where is Hyatt Zilara Cancun - Adults Only - All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within 1 mi (2 km) of La Isla Shopping Mall and Forum By The Sea Mall. Tortuga Beach and Iberostar Cancun Golf Course are also within 6 mi (10 km).

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1576 out of 1978 reviews" "
Rating 8 - Good. 253 out of 1978 reviews" "
Rating 6 - Okay. 75 out of 1978 reviews" "
Rating 4 - Poor. 36 out of 1978 reviews" "
Rating 2 - Terrible. 38 out of 1978 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, staff went above and beyond. Great room with an amazing view. Great pool, and amazing service. The spa was incredible, so good we went twice. The evening entertainment was great, and the food was excellent. We will be back, and we'd definitely recommend this hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Audi Edward

Stayed 17 nights in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff and the hotel were amazing.Lits of pools and sandy beach Close to shopping and restaurants. I would highly recommend the Hyatt Zalara
Stayed 4 nights in Dec 2024

10/10 Excellent

Tori

Liked: Cleanliness, staff & service
The convenience of all things in one place.
Stayed 3 nights in Dec 2024

6/10 Okay

Alma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, the staff is 10/10! So nice and so appreciative 😊
Stayed 4 nights in Dec 2024

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on the property were extremely friendly and welcoming.
Stayed 5 nights in Dec 2024

10/10 Excellent

Katharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time on our honeymoon. Staff is extremely kind and helpful. You will never walk past staff without a greeting with a smile. The food was very good, and the drinks were excellent. 10/10 recommend this resort. We will never stay at another resort other than this one in Cancun.
Stayed 5 nights in Dec 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the food, wish there was more authentic options. Nightly entertainment was great. Staff were friendly and fast. Beach was beautiful. Restrooms were far from the pool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Shivani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

antonio

Travelled with partner
Liked: Cleanliness, staff & service
Great staff Dining options have room for improvement
Stayed 5 nights in Dec 2024

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is beautiful! The service was excellent!! The beach is one of the most beautiful I’ve ever seen!
Stayed 4 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly, enjoying our stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

HAIHONG

Stayed 4 nights in Nov 2024

4/10 Poor

Ahmad Sulaiman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice, from the maids to the spa attendants. The hotel was lovely, the bed was super comfortable, the food was delicious. Can’t wait to come visit again
Stayed 6 nights in Dec 2024

10/10 Excellent

Pablo

Na
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro

Stayed 3 nights in Nov 2024

10/10 Excellent

Paramaconi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Getaway experience!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheng-Hui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024