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JW Marriott Cancun Resort & Spa

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for JW Marriott Cancun Resort & Spa

Relax in a shaded beachside lounge with comfortable seating and a refreshing ocean view.
Property video
Enjoy communal dining in this cozy space with a large dining table and thatched ceiling.
Guests can enjoy a tranquil ocean view from the resort's outdoor dining area, overlooking the well-maintained lawn and beach.
Experience relaxation in our serene spa area, featuring two massage tables and a tranquil atmosphere.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$496
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 274 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 125 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Balcony, Ocean View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Sofa bed
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(104 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Sofa bed
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Balcony

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Balcony

Luxury Suite, 1 King Bed with Sofa bed, Balcony

Luxury Suite, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Balcony, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Double Beds, Balcony, Ocean View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Balcony, Ocean View

9.2 out of 10
Wonderful
(67 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Grand Suite, 1 Bedroom, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Double Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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Puerto Morelos
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.8 out of 10, Excellent, 274 reviews
The price is AU$635
includes taxes & fees
19 Aug - 20 Aug
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About the area

Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 9 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 3 min drive - 3.2 km
  • La Isla Shopping Mall - 4 min drive - 2.9 km
  • Cancun Interactive Aquarium - 4 min drive - 2.9 km
  • Delfines Beach - 5 min drive - 4.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬6 min walk
  • ‪Fred's House - ‬8 min walk
  • ‪Chambao - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬1 min walk
  • ‪Club 91 Lounge - ‬1 min walk

About this property

JW Marriott Cancun Resort & Spa

Luxury resort near Iberostar Cancun Golf Course
You can look forward to a swim-up bar, a poolside bar and a terrace at JW Marriott Cancun Resort & Spa. Indulge in a body wrap, a massage and a manicure/pedicure at the on-site spa. Make sure that you enjoy a meal at the 4 on-site restaurants, including breakfast, lunch and dinner. Fitness classes and yoga classes are offered at the 24-hour gym; JW Marriott Cancun Resort & Spa also has a shopping centre on-site, a coffee shop/cafe and a garden. A playground, a hair salon and dry cleaning/laundry services are available to all guests.
Additional perks include:
  • 3 outdoor pools and an indoor pool, with a swim-up bar
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and a front desk safe
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 447 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Free toiletries and hairdryers
  • LED TVs with premium channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

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  • Hot tub
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9.0 out of 10, Wonderful, 1,292 reviews
The price is AU$350
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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Bravio

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (80 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 5 per cent
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 40 per person
  • Airport shuttle fee: USD 22.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa

Frequently asked questions

Does JW Marriott Cancun Resort & Spa have a pool?

Yes, this property has an indoor pool, 3 outdoor pools and a children's pool.

How much does it cost to stay at JW Marriott Cancun Resort & Spa?

As of 21 July 2025, prices found for a 1-night stay for 2 adults at JW Marriott Cancun Resort & Spa on 17 Aug 2025 start from AU$421.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Cancun Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JW Marriott Cancun Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott Cancun Resort & Spa?

Checkout is at noon.

Does JW Marriott Cancun Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 22.00 per person applies.

Where is JW Marriott Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera resort is within 2 mi (3 km) of Ballenas Beach, La Isla Shopping Mall and Iberostar Cancun Golf Course. Delfines Beach is 2.2 mi (3.5 km) away.

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JW Marriott Cancun Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 781 out of 1010 reviews
Rating 8 - Good. 129 out of 1010 reviews
Rating 6 - Okay. 48 out of 1010 reviews
Rating 4 - Poor. 22 out of 1010 reviews
Rating 2 - Terrible. 30 out of 1010 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

IRAM

Excelente hotel
Stayed 7 nights in Jul 2025

10/10 Excellent

Henry

Nice Hotel
Stayed 8 nights in Jul 2025

10/10 Excellent

Dolkar

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and comfortable hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location! Super friendly staff!
Stayed 6 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Service was great we’ll be visiting again
Stayed 5 nights in Jun 2025

10/10 Excellent

Georgetth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean & great location
Stayed 4 nights in May 2025

8/10 Good

Anayazing DE LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Beds a little small Wifi service not good
Stayed 7 nights in Jul 2025

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service :)
Stayed 5 nights in Jul 2025

10/10 Excellent

Boris Enrique

Liked: Cleanliness, property conditions & facilities
Excelent place
Stayed 3 nights in May 2025

10/10 Excellent

Patrice

Liked: Cleanliness, property conditions & facilities
This is my second time at the property and I absolutely loved it just like the 1st visit. Great friendly service definitely recommend this property. It’s definitely family friendly .
Stayed 4 nights in Jun 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities
Best service in Cancun
Stayed 4 nights in Jun 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, on par with some luxury resorts in Las Vegas. Only downside was the food options, but didnt have to walk far for more options
Stayed 6 nights in Jun 2025

10/10 Excellent

Nickolas

Liked: Cleanliness, amenities, property conditions & facilities
Nice resort, great pool. Great food and good service
Stayed 5 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
I was there for 4 days with my little family and we had a great time. The food was excellent, I really liked the cleanliness and everyone is super friendly. I love this hotel for its safety. I recommend it 100 percent.
Stayed 5 nights in Jun 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and convenient location. Missed having a good beach area to hang out as ocean can be rough at this spot.
Stayed 7 nights in Jun 2025

8/10 Good

Eleuterio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Lawrence Diokno

Liked: Cleanliness, amenities, property conditions & facilities
the property looks and feels luxurious!
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, great service, great facility
Stayed 3 nights in May 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down best Resort I have stayed at in Cancun!!!! Stayed at Krystal and that was horrible! Will definitely be my go to from now on.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Perfect in every way
Stayed 5 nights in Jun 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful, updated, and clean. The food was delicious at all the restaurants, and the customer service from the staff was superior!
Stayed 4 nights in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Amazing installation
Stayed 4 nights in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, loved how quiet it was especially compared to the all inclusive properties. Amazing restaurants. Loved that there was room service and daily/nighly Optional cleanings of the room. I do wish there were chairs directly on the beach, there may have been but I didn’t ask.
View from room balcony
Stayed 4 nights in Jul 2025