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JW Marriott Cancun Resort & Spa

5.0 star property
Unwind by one of four pools, rejuvenate your senses with spa treatments, then discover local flavors in four on-site restaurants.

Photo gallery for JW Marriott Cancun Resort & Spa

Premium bedding, minibar, in-room safe, desk
On the beach
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
4 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$759
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 274 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 125 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Balcony (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Balcony (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Similar properties

View from property

Marriott Cancun, An All-Inclusive Resort

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
8.8 out of 10, Excellent, 1,004 reviews
The price is AU$781
includes taxes & fees
7 Mar - 8 Mar
Marriott Cancun, An All-Inclusive Resort
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About the area

Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 9 min walk
  • Oasis Arena - 18 min walk
  • Iberostar Cancun Golf Course - 3 min drive
  • La Isla Shopping Mall - 4 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬6 min walk
  • ‪Fred's House - ‬8 min walk
  • ‪Chambao - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬1 min walk
  • ‪Club 91 Lounge - ‬1 min walk

About this property

JW Marriott Cancun Resort & Spa

Luxury resort near Iberostar Cancun Golf Course
You can look forward to a swim-up bar, a poolside bar and a terrace at JW Marriott Cancun Resort & Spa. Indulge in a facial, a body wrap and Ayurvedic treatments at the on-site spa. Make sure that you enjoy a meal at the 4 on-site restaurants, including breakfast, lunch and dinner. Pilates classes and fitness classes are offered at the 24-hour gym; JW Marriott Cancun Resort & Spa also has a shopping centre on-site, a coffee shop/cafe and a garden. A playground, a hair salon and dry cleaning/laundry services are available to all guests.
Additional perks include:
  • 3 outdoor pools and an indoor pool, with a swim-up bar
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and wedding services
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 447 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Free toiletries and hairdryers
  • LED TVs with premium channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Bravio

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping centre
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (80 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 5 per cent
  • Resort fee: USD 42.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 40 per person
  • Airport shuttle fee: USD 22.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa

Frequently asked questions

Does JW Marriott Cancun Resort & Spa have a pool?

Yes, this property has an indoor pool, 3 outdoor pools and a children's pool.

How much does it cost to stay at JW Marriott Cancun Resort & Spa?

As of 6 Feb 2025, prices found for a 1-night stay for 2 adults at JW Marriott Cancun Resort & Spa on 8 Mar 2025 start from AU$658.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Cancun Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JW Marriott Cancun Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott Cancun Resort & Spa?

Checkout is at noon.

Does JW Marriott Cancun Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 22.00 per person applies.

Where is JW Marriott Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera resort is within 2 mi (3 km) of Ballenas Beach, La Isla Shopping Mall and Iberostar Cancun Golf Course. Delfines Beach is 2.2 mi (3.5 km) away.

JW Marriott Cancun Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1006 reviews
Rating 8 - Good. 140 out of 1006 reviews
Rating 6 - Okay. 52 out of 1006 reviews
Rating 4 - Poor. 28 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Feb 2025

10/10 Excellent

Dorota, Downers Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and all amenities!
Stayed 6 nights in Jan 2025

4/10 Poor

RODOLFO MAYA

Business traveller
Disliked: Staff & service, amenities
I had to cancel one night with advance because had an emergency at work; I tried to cancel the night but they didn't accept no matter that I'm a Marriott recurrent customer. So disappointed.
Stayed 1 night in Jan 2025

10/10 Excellent

Ibukunoluwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Attentive staff and good location with the beach accessible from the pool areas of the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ziyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great service
Stayed 3 nights in Jan 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice but I was a bit disappointed, I expected more from a JW. The pools were on the smaller side and there was not a swim up bar which meant you had to rely on the few servers coming around and they didn’t come regularly. There was an area under construction at the pool and with the noise it wasn’t very relaxing, it may be a bar? The cabanas were two to a palapa hut so basically attached, you’d have another guest next to you the entire time. I inquired about reserving one and was quoted $200 for the day, at other resorts they are typically $100 for a private one. I inquired again and was quoted $150, I didn’t like that the first employee quoted so much, it would be nice if there was a set cost and you could reserve online rather than being priced on an employees mood. Needless to say they pretty much sat empty our entire trip. The restaurants were convenient but mediocre, a steak house or teppanyaki restaurant would have been nice. The breakfast was great though. Rooms were clean and front desk staff was helpful. The beach was beautiful.
Stayed 6 nights in Nov 2024

10/10 Excellent

John, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Anjea

Liked: Cleanliness, staff & service, property conditions & facilities
it was very nice and clean
Stayed 4 nights in Jan 2025

10/10 Excellent

Hoejae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good and very comfy
Stayed 3 nights in Jan 2025

4/10 Poor

Fleur

Stayed 1 night in Jan 2025

10/10 Excellent

PIA

Stayed 3 nights in Jan 2025

10/10 Excellent

Hiroko

Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia Elena Quintero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space. The service was excellent, and the staff was so lovely and helpful. The food is also outstanding. We had a very nice time and will go back. We had some very windy days and couldn't get to the beach. I wish they had some indoor activities for teenagers. But overall, it is very good place. Highly recommend it.
Stayed 6 nights in Dec 2024

10/10 Excellent

antonio jutglar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great staff!
Stayed 7 nights in Dec 2024

10/10 Excellent

Vladimir

Stayed 1 night in Dec 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 nights at the Hotel, people there were beyond kindness.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vivek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and well managed property and provides an amazing view of the Caribbean Sea. We had a great overall experience and everything from check in to check out was smooth. The check in staff gave us room with a surreal view of the turquoise waters on my request as we celebrated our daughter's birthday there. The staff is very friendly and always eager to help. The areas are neat and clean, and the staff works very hard to maintain the property. The restaurants are affordable, and we did not have to shell out exorbitant amount of money to eat during our stay. Bus stop is right outside the property and convenient to take the ferry. Pizzeria 750 is a lifesaver, and we had the most amazing pizza there at a very reasonable price of $25 for its jumbo size. Had good food at beachside restaurant also. The location is safe though we did not venture out. I am happy that we did not opt for all-inclusive resort as we had a better experience with this upscale property. I would highly recommend this property for stay to anyone planning stay in Cancun Hotel Zone. A few things could have been better like providing a tea/Coffee machine in the common area. It was inconvenient to go back to the room from beach to have tea/coffee. This complementary service may be very useful to the guests. Also drinking water bottles should be provided without calling room service. We did not like drinking water from bathroom taps and had to ask room service serval times a day.
Stayed 5 nights in Dec 2024

10/10 Excellent

Samuel Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, extremely accommodating staff... love it here!
Stayed 4 nights in Dec 2024

10/10 Excellent

Pushpak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great property for vacationing at Cancun. Easy access to beaches and great dining options
Stayed 4 nights in Dec 2024

8/10 Good

June Ruta

Travelled with family
Liked: Cleanliness, staff & service
Sweet getaway spot.
Stayed 4 nights in Dec 2024

10/10 Excellent

Spencer G.

Stayed 5 nights in Dec 2024

10/10 Excellent

Suhas, Redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent sea facing rooms.
Stayed 7 nights in Dec 2024

10/10 Excellent

KAREN

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Vidyasagar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is amazing place and property, stayed for 4 days with family. Amazing close to beach and other facilities. Also going to the near by tours are worth it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ieremia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mmmmm
Stayed 8 nights in Dec 2024