See all properties

Krystal Cancun All Inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Forum Beach

Photo gallery for Krystal Cancun All Inclusive

View from room
Outdoor wedding area
Cafe
3 bars/lounges, swim-up bar, poolside bar
Outdoor banquet area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • All-inclusive
  • Room service
  • Housekeeping
The current price is AU$753
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Blackout curtains
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Double Room, 1 King Bed, Ocean View

Luxury Double Room, 1 King Bed, Ocean View

Luxury Double Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Blackout curtains
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Krystal Club with Balcony Ocean View, Two Double Beds

Krystal Club with Balcony Ocean View, Two Double Beds

Krystal Club with Balcony Ocean View, Two Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Blackout curtains
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio, 1 King Bed with Sofa bed, Sea View

Family Studio, 1 King Bed with Sofa bed, Sea View

Family Studio, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Krystal Club with Balcony Ocean View, King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Krystal Club with Balcony Ocean View, King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Blackout curtains
Private bathroom
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, City View

Standard Double Room, 2 Double Beds, City View

Standard Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Blackout curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Romantic Room, 1 King Bed, Balcony, Oceanfront

In-room safe, blackout curtains, iron/ironing board, free WiFi

Romantic Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Emporio Cancun Optional All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
8.0 out of 10, Very good, 1,626 reviews
The price is AU$361
includes taxes & fees
11 Apr - 12 Apr
Emporio Cancun Optional All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 3 min walk - 0.3 km
  • Cancun Convention Center - 4 min walk - 0.4 km
  • Forum Beach - 5 min walk - 0.4 km
  • Caracol Beach - 7 min walk - 0.6 km
  • Hotel Zone Beaches - 12 min drive - 5.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Mandala - ‬3 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪Forum Beach Club - ‬5 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

Krystal Cancun All Inclusive

Upscale all-inclusive hotel near Gaviota Azul Beach
Close to Cancun Convention Center and Forum Beach, Krystal Cancun All Inclusive provides a swim-up bar, a poolside bar and shopping on-site. With a white sand beach, sunloungers and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a facial, aromatherapy or a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Fitness classes are offered at the gym; the property also has a garden, a hair salon and dry cleaning/laundry services. In addition to 3 bars and a free children's club, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • A free beach club on-site, a lift and beach umbrellas
  • A porter/bellboy, ATM/banking services and concierge services
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 502 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as late-night room service and free WiFi. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LED TVs with cable channels
  • Wardrobes/cupboards, childcare services and coffee/tea makers

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (non-alcoholic beverages included)

Land activities

Children's club

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aquamarina
  • El Mediterraneo
  • Hacienda El Mortero
  • Las Velas

Things to do

  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Dining table
  • Free children's club
  • In-room babysitting
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Cancun
Krystal Cancun All Inclusive Hotel
Krystal Cancun All Inclusive Cancun
Krystal Cancun All Inclusive Hotel Cancun

Frequently asked questions

Does Krystal Cancun All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Krystal Cancun All Inclusive?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Krystal Cancun All Inclusive on 1 Apr 2025 start from AU$746.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Cancun All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Krystal Cancun All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Cancun All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Krystal Cancun All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Cancun All Inclusive located?

Located in Zona Hotelera, this beachfront hotel is connected to the convention centre and within a 5-minute walk of Gaviota Azul Beach, Cancun Convention Center and Forum Beach. La Isla Shopping Mall and Langosta Beach are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Krystal Cancun All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 371 out of 1046 reviews
Rating 8 - Good. 235 out of 1046 reviews
Rating 6 - Okay. 202 out of 1046 reviews
Rating 4 - Poor. 108 out of 1046 reviews
Rating 2 - Terrible. 130 out of 1046 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bogdan

Wonderful place.
Stayed 6 nights in Feb 2025

10/10 Excellent

Gabriel

Great place
Stayed 3 nights in Feb 2025

8/10 Good

Stephanie Louise

Great beach.
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Very nice spot. The best beach in the area
Stayed 7 nights in Feb 2025

10/10 Excellent

Felix

The location it's amazing. You can walk to the party zone and is super close to Coco-Bongo Beach Party and Coco-Bongo Disco/Show. I recommend this resort.
Stayed 4 nights in Mar 2025

8/10 Good

Uriel Armando

Playa clean , close to stores,clubs
Stayed 4 nights in Feb 2025

10/10 Excellent

Courtney

The a la carte at Restaurante Hacienda El Mortero was an amazing experience.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gladys

Would definitely come here again, made out trip so perfect and safe! Loved the food and the area !!
Stayed 3 nights in Jan 2025

6/10 Okay

Mirzeta

I Loved the beach area , the ocean and white sand was perfect. Food was good, Didn't like that local people had access to a beach area also the Resort has no shuttle transport
Stayed 7 nights in Feb 2025

8/10 Good

Javier

The location is centrally located so it was easy to get to places.
Stayed 3 nights in Jan 2025

10/10 Excellent

kihana laine

this property was so welcoming with the workers always being available and wanting to make your staying very memorable, there was always amazing food and drink options. Lots of walkable shops lots of outdoor space and activities in the environment was so fun and exciting.
Stayed 7 nights in Feb 2025

10/10 Excellent

sg

Good place and many people.
Stayed 3 nights in Jan 2025

8/10 Good

craig

Staff was friendly and courteous
Stayed 5 nights in Feb 2025

8/10 Good

ERIC JOSEPH

Beautiful beach, walkable to shops and food. Food at resort was palatable but nothing to write home about.
Stayed 8 nights in Feb 2025

10/10 Excellent

Isaiah Kenneth

Great area
Stayed 3 nights in Jan 2025

10/10 Excellent

MIGUEL

I always stayed here and I love the service
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen Lizbeth

Exelente
Stayed 2 nights in Feb 2025

8/10 Good

Dawn

Had a great time. Beach is beautiful. No complaints. Food was adequate and we were never hungry. I would definitely consider returning.
Stayed 7 nights in Feb 2025

8/10 Good

Christina

The food wasn’t good and service was slow but the property is gorgeous and the staff is friendly.
Stayed 2 nights in Jan 2025

6/10 Okay

oscar

Disliked: Cleanliness
The beach was beautiful
Stayed 4 nights in Jan 2025

10/10 Excellent

Emanuel

The hotel was excellent clean room I stayed in the romantic room that did not have nothing romantic only the porch but they received us with love and respect.
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa Mae

Had a wonderful visit
Stayed 7 nights in Jan 2025

10/10 Excellent

Charles

Appreciated gluten free options. Washcloths neede in baths
Stayed 5 nights in Feb 2025

10/10 Excellent

Robert Scott

Great place
Stayed 7 nights in Dec 2024

10/10 Excellent

Lena

The staff are all very nice and accommodating. We had a small issue with our room at check in, it was immediately taken care of in a professional manner.
Stayed 3 nights in Feb 2025