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Moon Palace Nizuc - All inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Moon Palace Nizuc - All inclusive

Aerial view
Hair salon
On the beach, white sand, sun-loungers, beach umbrellas
Superior Governor Suite Ocean View - King Size Bed | Terrace/patio
Superior Deluxe Ocean View - Kids & Teens Free | View from room
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$560
includes taxes & fees
27 Aug - 28 Aug

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Garden View - Kids & Teens Free

1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Deluxe Garden View - Kids & Teens Free

8.8 out of 10
Excellent
(52 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front - King Size Bed

1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

8.6 out of 10
Excellent
(17 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean Front - Kids & Teens Free

View from room

Superior Deluxe Ocean Front - Kids & Teens Free

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the area

Map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500

What's nearby

  • Xoximilco
    7 min drive - 5.6 km
  • Riviera Cancun Golf Resort
    8 min drive - 3.9 km
  • Delfines Beach
    22 min drive - 16.5 km
  • Moon Palace Golf Club
    16 min walk - 1.4 km
  • Ventura Park Cancun
    14 min drive - 7.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    14 min drive

Restaurants

  • Lobby Bar
  • Grand Lobby Bar
    18 min walk
  • Grand Central Buffet
    5 min drive
  • Momo teppanyaki Resturant
    6 min walk
  • The Grill
    6 min drive

About this property

Moon Palace Nizuc - All inclusive

Luxury all-inclusive property near Moon Palace Golf Club
Located close to Riviera Cancun Golf Resort, Moon Palace Nizuc - All inclusive provides a free breakfast buffet, a golf course and a swim-up bar. Get out on the links at this property and enjoy amenities such as a driving range, golf lessons and a golf clubhouse. Indulge in hydrotherapy, a deep-tissue massage and a body treatment at AWE Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mexican cuisine. Yoga classes are offered at the gym; other things to do include basketball. Free in-room WiFi is available to all guests, along with a poolside bar and a free daily manager's reception.
Additional perks include:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and an electric car charging station
  • Babysitting (surcharge), a gift shop and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 709 rooms offer comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and laptop-compatible safes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, separate baths/showers and free toiletries
  • 47-inch Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, balconies and childcare services

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

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Moon Palace Cancun - All Inclusive

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8.2 out of 10, Very good, 2,790 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Caporales
  • Carvao
  • Manglar
  • Palapa Pelícanos
  • Sweet & Coffee

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 34 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Moon Palace Nizuc All Inclusive All-inclusive property Cancun
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Frequently asked questions

Does Moon Palace Nizuc - All inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Moon Palace Nizuc - All inclusive?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on 27 Aug 2025 start from AU$560.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace Nizuc - All inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Moon Palace Nizuc - All inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Moon Palace Nizuc - All inclusive?

Checkout is at noon.

Does Moon Palace Nizuc - All inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace Nizuc - All inclusive?

Yes, the property is all-inclusive.

Where is Moon Palace Nizuc - All inclusive located?

This Cancun property is on the beach, 0.9 mi (1.5 km) from Moon Palace Golf Club, and within 12 mi (20 km) of Riviera Cancun Golf Resort and Delfines Beach. Maya Museum of Cancun and El Rey Ruins are also within 16 mi (25 km).

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Moon Palace Nizuc - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 926 reviews
Rating 8 - Good. 185 out of 926 reviews
Rating 6 - Okay. 81 out of 926 reviews
Rating 4 - Poor. 42 out of 926 reviews
Rating 2 - Terrible. 44 out of 926 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

SHANE

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jul 2025

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend time with family and kids.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and great service.
Stayed 5 nights in Jul 2025

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 6 nights in Jul 2025

10/10 Excellent

Chayut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100% Great service, Food very good, 100% kids friendly
Stayed 3 nights in Jul 2025

8/10 Good

tajuddin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean and friendly staff. We enjoyed the trip
Stayed 3 nights in Jul 2025

10/10 Excellent

Kaarthikeyan

We had a Pleasent stay and food was amazing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacations on Nizuc!
Stayed 4 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service every where around the resort, I would like to highlight three employees in Caporales restaurant, their names are:
Stayed 6 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 5 nights in Jul 2025

10/10 Excellent

DIPAKKUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services provided by each staff member.
Stayed 4 nights in Jul 2025

10/10 Excellent

Diego Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our family vacation, 19 people. Everyone in the resort made our stay very special. From the pool entertainment (Joseline), Javier and Inocente in Maglares Buffet to Riviera Maya Restaurant (Jenny).We can wait to come back❤️❤️❤️❤️
Stayed 7 nights in Jul 2025

10/10 Excellent

feras

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful,clean,and friendly staff. So many things for the kids to do. Will definitely be visiting again in the near future
Stayed 5 nights in Jul 2025

10/10 Excellent

Grasiele Soares Sodre De

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very very friendly
Stayed 6 nights in Jul 2025

8/10 Good

Celwin Narvaez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lot of marketing from the staff before you enjoy you vacation
Stayed 4 nights in Jul 2025

8/10 Good

Tina Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good services.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Jul 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent dining options and a very service-oriented staff. Distances between pools, restaurants, and rooms are considerable, so be prepared to walk or use carts for transfers.
Stayed 3 nights in Jul 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Costumer service is excellent!!
Stayed 3 nights in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
The great atmosphere, great workers, people and especially the types of food and drinks!
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing environment
Stayed 7 nights in Jun 2025

10/10 Excellent

Paulo cesar

Liked: Cleanliness, amenities, property conditions & facilities
We really love everything, the cleanliness, the food and the pools. But what we love more is the staff. The people works at moon palace is lovely, in special from Nizuc . This was us fourth time at moon palace.
Stayed 6 nights in Jul 2025

10/10 Excellent

Arlenis

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, good entertainment, i love that you have access to sunrise as well.
Stayed 4 nights in May 2025

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
great facilities, great service, 3 hotels to jump to next to each other,the only complain,is we were unable to go in the beach,too much seaweed
Stayed 4 nights in Jun 2025