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Moon Palace Nizuc - All inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moon Palace Nizuc - All inclusive

Aerial view
Superior Governor Suite Ocean View - King Size Bed | Terrace/patio
On the beach, white sand, sun-loungers, beach umbrellas
Hair salon
Superior Governor Suite Ocean View - King Size Bed
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Spa
The price is AU$1,002
includes taxes & fees
8 Jan - 9 Jan 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Kids & Teens Free

Superior Deluxe Garden View - Kids & Teens Free

Superior Deluxe Garden View - Kids & Teens Free

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front - King Size Bed

Premium bedding, down duvets, memory-foam beds, minibar

Superior Honeymoon Suite Ocean Front - King Size Bed

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean Front - Kids & Teens Free

View from room

Superior Deluxe Ocean Front - Kids & Teens Free

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
Aerial view

Moon Palace Cancun - All Inclusive

Pool
All-inclusive
Spa
Kids pool
8.2 out of 10, Very good, (2452)
The price is AU$1,002
includes taxes & fees
8 Jan - 9 Jan 2025
Moon Palace Cancun - All Inclusive
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About the area

Map
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, 77500

What's nearby

  • Moon Palace Golf Club - 18 min walk - 1.5 km
  • Xoximilco - 7 min drive - 5.7 km
  • Ventura Park Cancun - 14 min drive - 12.9 km
  • Riviera Cancun Golf Resort - 20 min drive - 14.8 km
  • Delfines Beach - 20 min drive - 19.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 14 min drive

Restaurants

  • Lobby Bar
  • ‪Grand Lobby Bar - ‬18 min walk
  • ‪Grand Central Buffet - ‬5 min drive
  • ‪Momo teppanyaki Resturant - ‬6 min walk
  • ‪The Grill - ‬6 min drive

About this property

Moon Palace Nizuc - All inclusive

Luxury all-inclusive property near Moon Palace Golf Club
Located close to Riviera Cancun Golf Resort, Moon Palace Nizuc - All inclusive provides a free breakfast buffet, a golf course and 2 swim-up bars. Get out on the links at this property and enjoy amenities such as a driving range, golf lessons and a golf clubhouse. Indulge in hydrotherapy, a manicure/pedicure and a body treatment at AWE Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mexican cuisine. Yoga classes are offered at the gym; other things to do include basketball. Free in-room WiFi is available to all guests, along with 2 poolside bars and a free daily manager's reception.
Additional perks include:
  • 3 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking and valet parking
  • 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and an electric car charging station
  • Babysitting (surcharge), luggage storage and golf privileges (optional)
  • Guest reviews give top marks for the helpful staff
Room features
All 709 rooms offer comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and laptop-compatible safes.
Extra amenities include:
  • Childcare services, free extra beds and travel cots
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, separate baths/showers and free toiletries
  • 47-inch Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Caporales
  • Carvao
  • Manglar
  • Palapa Pelícanos
  • Sweet & Coffee

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Travel cot
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Moon Palace Nizuc All Inclusive All-inclusive property Cancun
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Frequently asked questions

Does Moon Palace Nizuc - All inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Moon Palace Nizuc - All inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on 8 Jan 2025 start from AU$1,002.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace Nizuc - All inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Moon Palace Nizuc - All inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Moon Palace Nizuc - All inclusive?

Checkout is at noon.

Does Moon Palace Nizuc - All inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace Nizuc - All inclusive?

Yes, the property is all-inclusive.

Where is Moon Palace Nizuc - All inclusive located?

This Cancun property is on the beach, 0.9 mi (1.5 km) from Moon Palace Golf Club, and within 12 mi (20 km) of Riviera Cancun Golf Resort and Delfines Beach. Maya Museum of Cancun and El Rey Ruins are also within 16 mi (25 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 750 reviews" "
Rating 8 - Good. 150 out of 750 reviews" "
Rating 6 - Okay. 67 out of 750 reviews" "
Rating 4 - Poor. 40 out of 750 reviews" "
Rating 2 - Terrible. 40 out of 750 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

mustansir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was pretty good food can be better at the buffet side, The only really bad experience was for our kids we mainly chose this for the slide in the pool for 5 straight days it was closed until the day we departure they opened it up I wish they informed us the slide was closed for maintenance
Stayed 5 nights in Dec 2024

4/10 Poor

Richard

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

peiwen

Stayed 4 nights in Nov 2024

8/10 Good

Mai Ong, Oakdale

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at Nizuc but wished I would've stayed at Sunrise instead. The majority of events, activities, and dinining options were at Sunrise and so we did ALOT of walking to there. I liked how Nizuc was more quiet and not as crowded as the Grand and Sunrise. I felt like there should've been more food options to choose from for the price that was paid for the resort, but the service and cleanliness of the resort made up for it. Overall, it was a great experience there.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mythraeyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, well maintained. Good service, staff friendly and helpful. Well managed tours. More vegetarian options in buffet and restaurants needed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Fransiscus

Stayed 4 nights in Nov 2024

10/10 Excellent

BASEM

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very professional and they go the extra mile to help the guests. Very clean, very luxurious. Will Def go back.
Stayed 6 nights in Dec 2024

10/10 Excellent

Toua

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Dec 2024

6/10 Okay

Paul

Stayed 2 nights in Nov 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Lanscaping was great. Food was average at best. Like a cruise line food service. Did not explain in any detail the VIP benefits. Limited access to the grand and made use of it difficult to obtain.
Stayed 6 nights in Nov 2024

10/10 Excellent

Gregory Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moon palace, Nizic was clean safe, and the service at that resort was top-notch. The beach was clean. The grounds are immaculate.
Stayed 4 nights in Dec 2024

6/10 Okay

Rajit

Travelled with family
Liked: Cleanliness, property conditions & facilities
The service overall at restaurants and bars was slow. Reservations in most if the restaurants were not available.
Stayed 4 nights in Nov 2024

8/10 Good

surekha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Deepak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2024

8/10 Good

Georgina Mary

Stayed 7 nights in Nov 2024

10/10 Excellent

ilcheol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic winter vacation
Stayed 3 nights in Nov 2024

4/10 Poor

Sarah, tomball

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like my stay to expensive for what the resort can offer
Stayed 5 nights in Nov 2024

8/10 Good

TAMER S, New Berlin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Food was not bad but was better last 2 years. Staff was friendly except public relations at Grand hotel her name Stephanie very disrespectful to me , very rude and she was yelling to me when I asked her for help and answer my questions. she look like she has another problems but this not professional the way she talked to me. I love moon palace , this is my second time and I was planning to come next year but she changed my expectations for your high standards guest service. thank you
Stayed 6 nights in Nov 2024

8/10 Good

Emil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Pros: Friendly and attentive staff in the restaurants. Food was good. Kids enjoyed the pool and kids playroom. Improvements: The water in our shower had a bit of a smell to it. Pool side service was generally slow. Mildew seen around the edges of the pool.
Stayed 7 nights in Oct 2024

8/10 Good

AMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, pool area is a lot of fun and the kids loved the FlowRider at Sunrise. Nizuc is lovely, quiet pool. food was great. staff was great.
Stayed 6 nights in Nov 2024

10/10 Excellent

Manishkumar

Stayed 3 nights in Oct 2024

2/10 Terrible

George, Hollister

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Kyung Taek

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very kind and friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, highly recommended
Stayed 5 nights in Sep 2024

10/10 Excellent

Adam

Travelled with family
Liked: Staff & service, amenities
We had a great vacation at Moon Palace Nizuc. The poolside server Magdiel was exceptional.
Stayed 7 nights in Oct 2024