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OCEAN VIEW CANCUN ARENAS

3.0 star property
Escape to a tropical paradise where sun-kissed days melt into relaxing evenings by the pool. Enjoy stunning ocean views and let your worries drift away.

Photo gallery for OCEAN VIEW CANCUN ARENAS

3 outdoor pools, pool umbrellas, pool loungers
Standard Room | Terrace/patio
Exterior
Reception
Room, Sea View

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • All-inclusive
  • Bar
  • Spa
  • Breakfast available
  • Pool

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
In-room safe
Pet friendly
  • Studio
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Room, Sea View

Room, Sea View

Room, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Desk
In-room safe
  • Studio
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

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Krystal Cancun

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  • Spa
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7.4 out of 10, Good, (1338)
The price is AU$412
includes taxes & fees
24 Feb - 25 Feb
Krystal Cancun
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About the area

Map
Cancun, QROO

What's nearby

  • Las Perlas Beach - 3 min walk
  • Playa Tortugas - 14 min walk
  • Puerto Cancun Marina Town Center - 15 min walk
  • Plaza Las Americas - 3 min drive
  • Langosta Beach - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Hiromi - ‬16 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Restaurante Käajal - ‬16 min walk
  • ‪Gran Puerto Marina - ‬16 min walk
  • ‪Las Hijas de la Tostada - ‬13 min walk

About this property

OCEAN VIEW CANCUN ARENAS

On private beach with 3 outdoor pools, near Puerto Cancun Marina Town Center
At OCEAN VIEW CANCUN ARENAS, you can relax at one of the 3 outdoor swimming pools, play on the private white sand beach or spend the day at a marina. Each apartment offers a balcony, a flat-screen TV with cable channels and a hairdryer. A safe, a shower and a phone are among the other amenities that guests will find.
OCEAN VIEW CANCUN ARENAS offers 209 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A private beach and a marina are featured at the aparthotel. 3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body scrubs.

All-inclusive details

All-inclusive room rates at OCEAN VIEW CANCUN ARENAS are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
Gourmet or à la carte dining limited to 1 meal per stay

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 3 outdoor pools
  • Beachside massages
  • Body scrubs
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Arenas
  • Pool Bar
  • Pool Bar Infinity
  • Sport Bar

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 11 AM for a fee: MXN 185 to 380 for adults and MXN 100 to 250 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Marina
  • Terrace

Work spaces

  • 24-hour business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 10 kg per pet
  • Fee: MXN 950 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Kayaking
  • Shopping
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 209 units
  • 5 floors
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 950 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 10 kg per pet

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (25 December) Gala Dinner per adult: MXN 1200
  • Christmas Day (25 December) Gala Dinner per child: MXN 650 (from 5 to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: MXN 1500
  • New Year's Day (1 January) Gala Dinner per child: MXN 850 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 185 to 380 for adults and MXN 100 to 250 for children
  • Pet fee: MXN 950 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Spa fee: MXN 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arenas Cancun
Cancun Arenas
Cancun Arenas Holiday Inn
Cancun Holiday Inn
Cancun Holiday Inn Arenas
Holiday Inn Arenas
Holiday Inn Arenas Hotel
Holiday Inn Arenas Hotel Cancun
Holiday Inn Cancun
Holiday Inn Cancun Arenas
Holiday Inn Cancun Arenas Hotel Cancun
Holiday Inn Cancun Arenas Hotel
Holiday Inn Arenas Cancun

Frequently asked questions

Does OCEAN VIEW CANCUN ARENAS have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is OCEAN VIEW CANCUN ARENAS pet-friendly?

Yes, this property allows pets with a maximum weight of up to 10 kg per pet. There's a fee of MXN 950 per pet, per night. Service animals are exempt from fees.

How much is parking at OCEAN VIEW CANCUN ARENAS?

Self-parking is free at this property.

What time is check-in at OCEAN VIEW CANCUN ARENAS?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at OCEAN VIEW CANCUN ARENAS?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at OCEAN VIEW CANCUN ARENAS?

Some rate plans available at this property are all-inclusive.

Where is OCEAN VIEW CANCUN ARENAS located?

Nestled on the beach, this Zona Hotelera aparthotel is within a 15-minute walk of Las Perlas Beach and Playa Tortugas. Jardín del Arte and Puerto Cancun Marina Town Center are also within 1 mile (2 km).

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OCEAN VIEW CANCUN ARENAS Reviews

Reviews

6.6
Rating 10 - Excellent. 63 out of 355 reviews
Rating 8 - Good. 109 out of 355 reviews
Rating 6 - Okay. 87 out of 355 reviews
Rating 4 - Poor. 54 out of 355 reviews
Rating 2 - Terrible. 42 out of 355 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Liked: Property conditions & facilities
Clean rooms. They did not turn property lights on at night indoors and outdoors.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ashley Breanne

It was wonderful! The staff were very helpful and kind, the room was very clean and the pool was beautiful. The food was also great with lots of options!
Stayed 6 nights in Jun 2023

8/10 Good

Manprit

In a good area.
Stayed 5 nights in Jul 2023

4/10 Poor

Clark

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
I had high hopes for my stay at this "exclusive" hotel in Cancun, but unfortunately, it was a disappointing experience. The bath towels in our room were stained and dingy, almost grey in color, which was quite off-putting. The breakfast was another letdown—they served Tang, not even real orange juice, which seemed very cheap for a supposed upscale hotel. I had informed the hotel in advance that my husband would be arriving a day later than me, yet they refused him entry into the room when he arrived, causing unnecessary hassle. The rooms were clean, but that doesn't make up for the overall lack of attention to detail. In the evening, there was a show by the pool, but the area was poorly lit and looked downright eerie. It wasn’t inviting at all and felt unsafe walking around. Overall, I expected much better from a hotel in this price range and location. It was far from the relaxing experience we were hoping for. Would not recommend.
Stayed 4 nights in Jan 2025

2/10 Terrible

Sachin

Disliked: Cleanliness, property conditions & facilities, communication
This place is a dump. End of story.
Stayed 1 night in Sep 2023

2/10 Terrible

Maria de Lourdes

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
Better communication between hotel and Expedia.
Stayed 7 nights in Jul 2022

8/10 Good

cesar alonso

It's in good area. easy for transportation. Not a very good hotel but it's aceptable .
Stayed 7 nights in Sep 2022

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities, communication
For English speaking people, this is not your place. I wouldn’t go back, that is why we left after one night and stayed elsewhere
Stayed 4 nights in Nov 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nothing. It was the worst place I stayed at. I booked another resort the next day!!!!
Stayed 5 nights in Jul 2023

4/10 Poor

Steven

Disliked: Amenities, communication
The basic property was okay. Room was clean- had a/c and a tv. However, no microwave,coffee maker , ice machines and a tiny elevator. Shower was a dribble of water and not very hot. Noisy pool area and hard to find lounge chairs.

4/10 Poor

genaro ochoa

Liked: Cleanliness, communication
I wasn’t happy with everything
Stayed 5 nights in Feb 2023

2/10 Terrible

Glenroy

Liked: Cleanliness
Disliked: Communication
The hotel staff made the check in and entire stay experience as if they were doing me a favor by allowing me to stay there without realizing I am the customer and choose to stay there and paid to stay there. Their hotel rules for such a mediocre property and limited everything around it is not fitting or up to standard. I will say though, I was given a free upgrade which I appreciated because the initial room was less than desirable. On my second night, the room was leaking water coming from the roof and no one spoke English to of assistance, no manager was also available. The hotel balcony door did not have proper lock, however they made you sign a waiver at the counter to release them from liability in case your room was broken into
Stayed 2 nights in Aug 2023

6/10 Okay

donna

Liked: Amenities, property conditions & facilities, communication
Is definitely a 2 . Nothing to get excited over. It is like you think it could be for 2.5 hotel. All inclusive means cheap food, cheap food.
Stayed 1 night in Feb 2025

6/10 Okay

AKLive- N

Liked: Property conditions & facilities, communication
Stayed 4 nights in Jan 2025

4/10 Poor

Marilu

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Jan 2025

8/10 Good

Miriam

Es un buen lugar, el personal es muy amable y las camas son muy cómodas. Para las personas que critican el lugar, deberían pagar un Resort como el Hilton si lo que buscan es lujo.
Stayed 1 night in Dec 2024

10/10 Excellent

Liliana Silva

Stayed 4 nights in Nov 2024

10/10 Excellent

Aura Jannett Velazquez

Playa muy limitada
Stayed 3 nights in Nov 2024

8/10 Good

Danilo

Excelente
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2024

10/10 Excellent

patricia

Stayed 5 nights in Aug 2024

10/10 Excellent

JOSE FRANCISCO

Me encanto el todo incluido, y muy amables todos en general
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor Hugo

Stayed 7 nights in Jul 2024

10/10 Excellent

Franklin samuel

Excelente atención , excelente comida
Stayed 3 nights in Jul 2024

8/10 Good

ChavezUrbiola

Buen precio
Stayed 8 nights in Jul 2024