4/10 Poor
Taylor
2 Jan 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Poor Experience
I called the number several times to let them know I would be arriving and no one answered the phone. I made it to the villas and had to go to the owner of the villas next door to help me find someone at the Kawung Villas. We found one person who helped me- she said the number doesn't work because the owner doesn't even live in Bali. So how was I even supposed to make it into the Villa to begin with?? Then she had me wait in one of the Villas that was extremely hot while they were cleaning and also painting the walls. I waited for 45 minutes and then asked her if I could leave and she could give me the key to my villa- WELL the villa I was waiting in WAS my villa. It took away the entire magic of staying here while I watched them cleaning and painting. In the end, the villa was not clean, the kitchen was not clean. I did not feel very safe leaving anything there. She also asked if I needed the 3rd bedroom upstairs and I said I likely would not need it- so they didn't even bother to clean it. The place was in poor condition, not cleaned and I will never suggest this place or return to it.
Taylor
Stayed 1 night in Dec 2019