Hotel Roc Meler

4.0 star property
Family-friendly ski hotel with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
The price is AU$139
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

Quadruple Room (3 Adults + 1 Child)

Highlights

Soundproofed
Flat-screen TV
Memory foam bed
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Rainfall showerhead
  • Valley view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Quadruple Room (4 Adults)

Highlights

Soundproofed
Flat-screen TV
Memory foam bed
Premium bedding
Shower/bath combination
Designer toiletries
Hairdryer
Private bathroom
  • Valley view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Quadruple Room (2 Adults + 2 Children)

Highlights

Soundproofed
Flat-screen TV
Memory foam bed
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Rainfall showerhead
  • Valley view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Superior Double Room

Highlights

Soundproofed
Flat-screen TV
Memory foam bed
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Rainfall showerhead
  • 25 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Triple Room (2 Adults + 1 Child)

Highlights

Soundproofed
Flat-screen TV
Memory foam bed
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Rainfall showerhead
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Triple Room (3 Adults)

Highlights

Soundproofed
Flat-screen TV
Memory foam bed
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Rainfall showerhead
  • 25 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Standard Double Room

Highlights

Soundproofed
Flat-screen TV
Memory foam bed
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Design Suite, Jetted Tub (2 Adults + 2 Children)

Highlights

Soundproofed
Flat-screen TV
Memory foam bed
Premium bedding
Hairdryer
Hydromassage showerhead
Shower/bath combination
Designer toiletries
  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Suite

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Memory foam bed
2 bedrooms
Bathrobes
Jetted bath
Designer toiletries
  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Map
Carrer del forn, Urb. Ribagrossa, 13, Canillo, AD100

What's nearby

  • GrandValira - 1 min walk
  • TC8 Canillo Ski Lift - 15 min walk
  • Palau de Gel - 3 min drive
  • Mirador Roc del Quer - 11 min drive
  • Soldeu Ski Resort - 20 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • La Seu d'Urgell (LEU) - 65 min drive

Restaurants

  • ‪Bar El Mirador De Quer - ‬10 min drive
  • ‪Borda Vella - ‬9 min drive
  • ‪Restaurant Manacor Grill - ‬7 min drive
  • ‪La Cirera - ‬8 min drive
  • ‪Les Pardines - ‬11 min drive

About this property

Hotel Roc Meler

Upscale family-friendly hotel in the entertainment district
You can look forward to a free breakfast buffet, a terrace and a garden at Hotel Roc Meler. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski equipment hire. Treat yourself to a sports massage, a body treatment or a facial at the on-site spa. The on-site restaurant, La Cabana, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Self-parking (surcharge), 1 meeting room and massage treatment rooms
  • Multilingual staff, a lift and a front desk safe
  • A vending machine, outdoor furniture and coworking spaces
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms have comforts such as premium bedding, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

Catalan, English, French, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free ski shuttle
  • Covered parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dagda Irish Pub
  • La Cabana

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • 1 building
  • 6 floors
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 12 November and 16 November.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 6.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 12 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number L-712224-A

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Roc Meler Canillo
Roc Meler Canillo
Roc Meler
Hotel Roc Meler Hotel
Hotel Roc Meler Canillo
Hotel Roc Meler Hotel Canillo

Frequently asked questions

Does Hotel Roc Meler have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Hotel Roc Meler?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Roc Meler on 17 Nov 2024 start from AU$132.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Roc Meler pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Roc Meler?

Self-parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at Hotel Roc Meler?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Roc Meler?

Checkout is at noon.

Where is Hotel Roc Meler located?

Located near the slopes, this Canillo hotel is situated in the entertainment district and within 1 mile (2 km) of GrandValira, TC8 Canillo Ski Lift and Sant Serni Church. Motorcycle Museum and Meritxell Sanctuary are also within 1 mile (2 km).

Hotel Roc Meler Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 100 out of 161 reviews" "
Rating 8 - Good. 45 out of 161 reviews" "
Rating 6 - Okay. 15 out of 161 reviews" "
Rating 4 - Poor. 0 out of 161 reviews" "
Rating 2 - Terrible. 1 out of 161 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darrin

Liked: Amenities
Stayed at the property to gain access to some of the best cycling routes in Andorra - was not disappointed. Need a car as there is no shops or places to eat within walking distance. Staff friendly and helpful. Nice spa. Breakfast was good and fresh
Stayed 7 nights in Sep 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely and beds are super comfortable, however the rooms are so warm which made a comfortable night's sleep hard. We stayed twice in the space of two weeks and it was the same both times. We stayed on half board basis and the food was very good and lots to choose from. Could really do with having air-conditioning in the rooms for the hot summer months.
Stayed 1 night in Aug 2024

10/10 Excellent

Genevieve

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Desislava, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly easy to rent equipment - right across from the hotel. No need to arrange anything in advance. Very convenient.
Stayed 4 nights in Mar 2024

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue excelente. Todo el personal del hotel destaca por su profesionalidad y amabilidad. Desde el personal de la recepción (Alex) asi como todos los empleados del restaurante, Irish pub y los que se encargan de los traslados. La comida abundante y de muy buena calidad. El internet es mejorable porque habia que rellenar los datos continuamente. Sin duda volveremos ;)
Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for ski holiday
Beautiful hotel. Very comfortable beds, food was great and the free transfer made the slopes very accessible
Stayed 5 nights in Feb 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the mountains. Great views. Great for hiking and biking. Skiing in the winter
Stayed 1 night in Oct 2023

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it!
Wonderful stay here. The ambiance & staff were outstanding.
Stayed 1 night in Aug 2023

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Beautiful view, clean/comfortable rooms and helpful staff.
Stayed 1 night in Jul 2023

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service
No hot water in the room in the afternoon or in the hot tub. Pub music is very loud. Otherwise, bed was comfortable and room was clean. Breakfast was good.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2020

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic,awesome food and staff
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice. Was completely refurbished a couple of months ago. It not actually in canillo but a few minutes drive up the mountain. Staff is helpful and facilities are great.
Stayed 3 nights in Jan 2018

6/10 Okay

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't ask for tap water...
I stayed at Roc Meler for 3 nights. When we arrived we found there was no parking available in the hotel, but they offered us to park the car in a parking nearby and pick us from there. - Breakfast is great, good omelette but lack of different options. - SPA is great, but avoid going during 7-8 pm (It should close later, as we arrive late from skying). - Gym is great again. This one is usually empty. After skiing looks like people do not want to train anymore. It is small but new. - WiFi is the worst one I've ever seen in my life!!! It was asking us to log-in every 10 minutes. Please, repair it... - Irish Pub has great food served in 15m. Pizza was great. - Buffet restaurant is good (more than 20€ though), and they charge you for water. I ordered tap water and they told me I needed to pay for mineral water. I asked to talk to the manager, Miguel, and he said it was for safety reasons. Considering that the rooms have glasses, coffee and no complimentary mineral water, I believe they do it because they want to charge you for the drink. Overall, the experience was good, but I will considering coming back to this hotel after they refused me to serve me a glass of water. I hope they change this policy.
Stayed 3 nights in Jan 2018

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait
Stayed 1 night in Oct 2024

8/10 Good

Manel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siendo la situación del hotel apartado es imprescindible el vehículo y no hay suficiente aparcamiento gratis.
Stayed 3 nights in Aug 2024

8/10 Good

Rosa maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Agus, Ulldecona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene buenas instalaciones, especialmente el pub y zona de recepción, también el gimnasio. La comida es de buena calidad, muy buen desayuna y la cena también buena, aunque quizá un poco por debajo en cuanto a oferta. El servicio es muy atento y correcto y la limpieza excelente. En la habitación, siendo amplia, había algun aspecto que restaba un poco de comodidad, pero muy buena relación calidad precio. Las camas y almohadas muy cómodas, ningún problema en este aspecto.
Stayed 2 nights in Aug 2024

8/10 Good

Raymond-Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima om te slapen en te ontbijten.
Schone kamer, prima bed, prima badkamer. Leuke bar met vriendelijk personeel. Top ontbijt.Geen gebruik gemaakt van de welness, dus geen oordeel.
Stayed 1 night in Jul 2024

10/10 Excellent

Sergi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento, especialmente Mika, muy amable y siempre preocupada por si nos faltava algo. Repetiremos sin duda
Stayed 2 nights in Jul 2024

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gennemfartsovernatning skønt
Kort ophold i Pyrenæerne. Dejligt hotel ned fine faciliteter - og go’ forplejning. Halvpension - value for money.
Stayed 1 night in Jul 2024

6/10 Okay

Alfonso

Travelled with family
Disliked: Property conditions & facilities
Hotel boutique pero menos
Hotel antiguo sin piscina y mobiliario obsoleto, ducha muy pequeña, no tiene categoría de cuatro estrellas
Stayed 2 nights in Jun 2024

10/10 Excellent

Sílvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso lugar
Magnifica atención. Judith me hizo un estupendo masaje ya que venia contracturada del viaje. El pub precioso con maravillosas vistas al valle. Habitación muy cómoda, un baño amplio y limpio. Lo recomiendo 100%
Stayed 1 night in Jun 2024