2/10 Terrible
ALEXANDER G.
29 Aug 2024
Disliked: Cleanliness
Misleading Advert and No Support - Avoid This Property!
Our stay at this property from 15th to 20th August 2024 was a nightmare. The listing is entirely misleading, with outdated photos that don’t reflect the current, poorly maintained state of the property. Upon arrival, we were shocked to find a dirty house with serious health hazards, including black mould in one room and regular mould in several others, posing a risk to anyone with respiratory conditions. My partner, who has asthma, suffered severe reactions, leaving us scrambling for alternative accommodation, which was impossible to find on short notice during peak season.
Despite contacting VRBO immediately, we received no support or assistance. The host was equally unresponsive and dismissive, ignoring our concerns completely. We were left with no choice but to stay in this unsuitable property. The showers flooded and were unusable, the outdoor area was poorly maintained with a dirty pool and broken, filthy garden furniture, and the entire property was filthy with wet towels left in the washing machine and foul-smelling appliances.
This experience ruined our holiday. We ended up leaving a day early after finally finding alternative accommodation, but the damage was done. The misleading advert and total lack of support from VRBO and the host made this a holiday disaster. Avoid this property at all costs.
ALEXANDER G.
Stayed 5 nights in Aug 2024