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The Rockefeller Hotel by NEWMARK

4.0 star property
Suburban Cape Town hotel in Cape Town City Centre with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Rockefeller Hotel by NEWMARK

Executive Suite | Terrace/patio
Studio | City view
Exterior
Indoor pool
Superior Suite

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is AU$215
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard City Room

Standard City Room

Standard City Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Free bottled water
Laptop-compatible safe
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Smart TV
Pillow menu
3 bedrooms
  • 134 sq m
  • Sleeps 2
  • 3 King Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
3 bedrooms
  • Sleeps 2
  • 3 King Beds

View all photos for Studio

Studio | City view

Studio

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Free bottled water
Laptop-compatible safe
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

Highlights

Soundproofed
Air conditioning
Pillow menu
Private bathroom
Hairdryer
Free bottled water
Laptop-compatible safe
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Smart TV
Pillow menu
  • 163 sq m
  • Harbour view
  • Sleeps 2
  • 3 King Beds

View all photos for Standard Courtyard Room

Standard Courtyard Room

Standard Courtyard Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Free bottled water
Laptop-compatible safe
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillow menu
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

In-room safe, soundproofing, iron/ironing board, free WiFi

Two Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Kitchenette
Smart TV
Pillow menu
2 bedrooms
2 bathrooms
Hairdryer
  • 90 sq m
  • Sleeps 2
  • 2 King Beds

Similar properties

Meeting facility

Hotel Sky Cape Town

Pool
Parking included
Free WiFi
Restaurant
8.6 out of 10, Excellent, (164)
The price is AU$186
includes taxes & fees
28 Nov - 29 Nov
Hotel Sky Cape Town
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About the area

Map
12 Christiaan Barnard St, Cape Town, Western Cape, 8001

What's nearby

  • Cape Town International Convention Centre - 15 min walk - 1.3 km
  • Long Street - 15 min walk - 1.3 km
  • Two Oceans Aquarium - 3 min drive - 3.0 km
  • Cape Town Cruise Terminal - 4 min drive - 2.7 km
  • Cape Town Stadium - 5 min drive - 3.8 km

Getting around

  • Esplanade Station - 5 min drive
  • Cape Town Station - 17 min walk
  • Cape Town (CPT-Cape Town Intl.) - 19 min drive

Restaurants

  • ‪Cubana - ‬3 min walk
  • ‪Yu - ‬12 min walk
  • ‪Stardust - ‬15 min walk
  • ‪Mrkt - ‬12 min walk
  • ‪The Granite Lounge - ‬12 min walk

About this property

The Rockefeller Hotel by NEWMARK

Upscale hotel near Cape Town International Convention Centre
Near Cape Town Cruise Terminal and Long Street, The Rockefeller Hotel by NEWMARK provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a 24-hour gym and a conference centre.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Luggage storage, a front desk safe and 4 meeting rooms
  • Smoke-free property, a 24-hour front desk and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 194 rooms offer comforts such as pillow menus and laptop-compatible safes, in addition to perks such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Wardrobes/cupboards and daily housekeeping

Languages

Afrikaans, Arabic, English, French, Portuguese, Spanish, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (ZAR 75 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 225 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 225 per person
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: ZAR 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

The Rockefeller Hotel
The Rockefeller By Newmark
The Rockefeller Hotel by NEWMARK Hotel
The Rockefeller Hotel by NEWMARK Cape Town
The Rockefeller Hotel by NEWMARK Hotel Cape Town

Frequently asked questions

Does The Rockefeller Hotel by NEWMARK have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Rockefeller Hotel by NEWMARK?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at The Rockefeller Hotel by NEWMARK on 29 Nov 2024 start from AU$214.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Rockefeller Hotel by NEWMARK pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Rockefeller Hotel by NEWMARK?

Self-parking is available for ZAR 75 per night.

What time is check-in at The Rockefeller Hotel by NEWMARK?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Rockefeller Hotel by NEWMARK?

Checkout is at noon.

Does The Rockefeller Hotel by NEWMARK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 700 per vehicle applies.

Where is The Rockefeller Hotel by NEWMARK located?

Located in Cape Town City Centre, this hotel is within a 15-minute walk of Artscape Theatre Centre and Cape Town International Convention Centre. Cape Town Cruise Terminal is 1.9 mi (3.1 km) away. Cape Town Station is 17 minutes by foot and Esplanade Station is 23 minutes.

The Rockefeller Hotel by NEWMARK Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 79 reviews" "
Rating 8 - Good. 14 out of 79 reviews" "
Rating 6 - Okay. 10 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arranged to arrive 1 day early before our organized group tour of S Africa. The hotel on request arranged for private car to pick us up at airport after our international flight. When we checked in early, we learned the hotel was completely full. They had upgraded our room for the night to the top floor’s priority suite. We waited for a few hours in the roof bar and pool area while our suite was prepared for us. When the front desk heard that we were celebrating our 50th anniversary we were surprised to find a lovely cake and delightful card from the staff when we arrived in our suite. Truly exceptional service. Next day we joined our escorted tour and moved to the standard hotel room for the next 5 days which was clean, well appointed with everything perfect. We found all the staff-housekeeping, restaurant, and concierge to be professional and polite. The only downside to staying in the downtown area is safety outside of the hotel. We were warned by the concierge to never walk around alone and we heeded that advice, taking a cab to the beautiful waterfront a few minutes away. The African people we met there are caring, friendly and joyful. So happy we took this trip!
Stayed 1 night in Oct 2024

10/10 Excellent

harish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice rooms, excellent breakfast, good vibe
Stayed 8 nights in Sep 2024

10/10 Excellent

vijay, North Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no comment. It was good overall. We are vegetarian so would be nice if food was marked veg and non veg .
Stayed 7 nights in Sep 2024

10/10 Excellent

Seongwook

Business traveller
Liked: Staff & service, property conditions & facilities
Amazing! Everything is perfect! Breakfast is good!
Stayed 6 nights in Aug 2024

10/10 Excellent

Stephan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Cape Town
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Zanele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly-Ann

Liked: Staff & service, property conditions & facilities
Modern, clean, friendly staff and great location. Facilities are great. Just what one needs after a long haul flight! Thank you for making it so comfortable
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mushfeeka

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Mina

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I usually do not write reviews unless I had an exceptionally good time or bad time. In this case I had a terrible time. The hotel is clean, and looks nice in hindsight, but there is a large internal problem. My money was stolen at this property. The staff seemed to be responsive in trying to help me launch an investigation and now I have yet to hear anything. I spoke to a few other people and they’ve stated that their money has been stolen at this same hotel. I do not recommend staying here as there are many other hotels in South Africa and around the area. A considerable amount of money was stolen and in all my travels this has never happened to me. Just be careful if you choose to stay here.
Stayed 5 nights in Jun 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in the city
Stayed 2 nights in Jun 2024

4/10 Poor

Ruan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Misleading. A lot of friction with check in proces
Very high friction at the check in desk. The room on the website that includes breakfast, was not registered the same on the hotels system. The check in clerk was very rude, and wanted to put surcharges to our room because of their new found policy ( that again does not align with Hotels.com's terms ). We booked the 3 bedroom apartment that has breakfast included, but the hotel only allows for 2 breakfasts for the room.
Stayed 3 nights in Jun 2024

10/10 Excellent

sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great conference hotel option
Great stay down town near the Convention Center. Good buffet breakfast and decent options for dinner. Comfortable and spacious rooms.
Stayed 4 nights in May 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Rugare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and friendly. Rooms were clean and spacious.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lauren

Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
We had a wonderful stay at the Rockefeller Hotel in Cape Town, starting with a smooth check-in experience thanks to Nikita at the front desk. The staff and housekeeping were attentive, ensuring a comfortable and clean environment throughout my visit. However, the sushi did not meet the high standards I've experienced in travelling around, and the lack of nearby dining options was a bit inconvenient. Despite this, the overall service and experience at the hotel were exceptional, making my stay enjoyable.
Stayed 5 nights in Apr 2024

10/10 Excellent

Grigor, Van Nuys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two weeks in Rockefeller hotel as solo traveller for vacations and it was a great choice for longer stay. Hotel itself is in safe area and honestly I think the city does not deserve the negative publicity it gets for safety. I walked around both during day time and evenings alone and did not feel threatened. Hotel, its facilities were excellent with friendly staff that went out of their way to be helpful. Restaurant on the other hand was not that spectacular, dined there few times and can’t say it deserved a four star hotel (tried both sushi and pasta and pizza). For no I g around I have used Uber which was super convenient, affordable and max 2 minutes wait to be picked up. Just a comment, would be nice to have a bath robe :)
Stayed 13 nights in Mar 2024

10/10 Excellent

deb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking permit does not secure a spot.
Stayed 5 nights in Apr 2024

6/10 Okay

Phil

Liked: Cleanliness, room comfort
Rockefeller Hotel Don’t Go
Disappointing the staff were not accommodating when we arrived earlier than check in time despite us having emailed to ask if the room could be ready and we were told they would try but no one knew about this on our arrival. My wife got food poisoning from eating dinner in the restaurant and spent the next two days in bed. We were asked to fill in a form despite the fact we told the staff she hadn’t eaten anything else that day so the food poisoning was from the restaurant. The happy hour cocktails tasted watered down compared when paying individually the food in the restaurant generally was very ordinary. Compared with other hotels we have stayed in despite its appearance it was below our expectations would not recommend or go back
Stayed 7 nights in Apr 2024

8/10 Good

Timothy, Whitehorse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very nice but very unsafe outside of the hotel Hotel should consider offering a free breakfast considering the unsafe outside conditions to draw more customers. I would not stay here again becsuse of the safety factor
Stayed 2 nights in Mar 2024

10/10 Excellent

Tinotenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly
Stayed 1 night in Mar 2024