Cárcel Hotels, Mayagüez

"No cable tv service and slow internet "

"Property was clean, quit that’s all we needed for our stay. "

"When I entered I found the bathroom to be dirty. The toilet paper was yellow, like old paper. Walmart is near. I cleaned the bathroom and purchased toilet paper. One towel had a stain on it. The bathroom faucet kept coming off. For those that like to shower with hot water, there was no hot water. Water was at room temperature. There was a lot of WIFI issues with the four network. I shared my concerns, the grounds keeper responded immediately to address the concern. By then I addressed...

"The apartment was roomy but should be cleaner, mold in the shower, gum stuck under night table, stained and chipped doors. Bad ventilation in kitchen - dinning area... windows didn't have screens so opening let in flies and mosquitoes and cooking made the area smoky cause they have no extractor. AC in bedroons only, kitchen and dinning and living room area hot all time. Smoke detector was broken. Got pictures if interested."

"Las escaleras del lugar están deterioradas e inseguras. El servicio de internet no estaba funcionando y nunca funcionó. El beeper de entrar al estacionamiento no funcionó, tuvo que ser reemplazado. El estacionamiento muy pequeño. Venetian blinds para privacidad en la sala estaban inservibles (rotas). Nevera tenía un problema de salida de agua por la parte de abajo. Abandoné el lugar un día antes por todo esto."

"Loved this place!"

"It’s a great place for the entire family, friendly staff and good food, only problem the building it’s built multi leveled with no elevators, however we got helped to bring everything upstairs, excellent service and amenities inside property."

"A must stay property. Beautiful great location and staff very friendly."

"Super cozy and welcoming. Would def stay there again. "

"Nice place to stay"

"Best quiet resort in 🇵🇷 "

"Great location "

"Perfect place to stay "

"Great hotel, stay and ambience "