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Best Western Premier Heronston Hotel & Spa

3.0 star property
Eco-certified hotel with fitness centre and sauna

Photo gallery for Best Western Premier Heronston Hotel & Spa

Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Interior
Breakfast and dinner served
Indoor pool
In the city center, Best Western Premier Heronston Hotel & Spa offers an eco-friendly escape. Treat yourself to a body treatment or hot stone massage at the spa, then unwind with free WiFi and a drink from the bar. Guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Gym
  • 24/7 front desk
  • Room service
The current price is AU$194
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

Highlights

Heating
LCD TV
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (with Skylight)

Deluxe Room, 2 Single Beds, Non Smoking (with Skylight)

Deluxe Room, 2 Single Beds, Non Smoking (with Skylight)

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Highlights

Heating
LCD TV
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

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  • Free WiFi
  • Breakfast available
  • Parking available
8.2 out of 10, Very good, (710)
The price is AU$66
includes taxes & fees
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About the area

Map
Ewenny Road, Bridgend, Wales, CF35 5AW

What's nearby

  • Southerndown Golf Club - 4 min drive
  • Coed-Y-Mwstwr Golf Club - 6 min drive
  • Porthcawl Rest Bay Beach - 12 min drive
  • Royal Porthcawl Golf Club - 14 min drive
  • Trecco Bay - 22 min drive

Getting around

  • Wildmill Station - 5 min drive
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Costa Coffee - ‬19 min walk
  • ‪The Kings Head - ‬16 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Toby Carvery Bridgend - ‬2 min drive

About this property

Best Western Premier Heronston Hotel & Spa

Eco-certified hotel in the city centre
At Best Western Premier Heronston Hotel & Spa, you can look forward to a terrace, a garden and a hair salon. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a body scrub or a massage. The on-site restaurant, Crane, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and luggage storage
  • Wedding services, meeting rooms and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Polish, Romanian, Turkish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crane
  • Ewennys Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Grab bar near toilet (66 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Frequently asked questions

Does Best Western Premier Heronston Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at Best Western Premier Heronston Hotel & Spa?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Heronston Hotel & Spa on 23 Feb 2025 start from AU$194.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Premier Heronston Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Premier Heronston Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Best Western Premier Heronston Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Premier Heronston Hotel & Spa?

Checkout is at 10:30 AM.

Where is Best Western Premier Heronston Hotel & Spa located?

Located in the heart of Bridgend, this eco-certified hotel is 0.9 mi (1.4 km) from Ewenny Priory Church and within 3 miles (5 km) of Church of St Aengus and Southerndown Golf Club. Ogmore Castle and Candleston Castle are also within 3 miles (5 km). Bridgend Station is 20 minutes by foot.

Best Western Premier Heronston Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 52 reviews
Rating 8 - Good. 12 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and the hotel has been recently refurbished inside only. Could do with the car park being done too.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shirley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel with friendly and helpful staff. There were good breakfast options and plenty of parking. I would stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful from the cleaners to the bar and restaurant staff.Room was nice and big and partially updated.
Stayed 2 nights in Nov 2024

2/10 Terrible

Nigel

Business traveller
Liked: Amenities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need a small fridge
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo business trip
Welcoming friendly staff, comfortable and clean room Good food with prompt service
Stayed 1 night in Oct 2024

10/10 Excellent

Sheryl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and helpful. Need power outlet in bathroom for hair dryer. Needs a fridge in room. Overall very comfortable stay
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not coming back here again.
To say the room I had was tired and jaded and desperately needed brining into the new millennium is a mild understatement. If you like 80’s tv shows it would be perfect for you (and if you like black mould on bathroom tiles). As for the food: stay away from the pizza. I ate it (I hadn’t eaten all day so it was that or eat my own socks which with hindsight might have been preferable) however it was a grim, straight from the freezer cardboard cook by numbers pizza. I wasn’t expecting Gordon Ramsey (far from it) however I did anticipate slightly better than a placemat with cheese slopped on it. The staff were lovely and I didn’t complain about anything to anyone so no issues there.
Stayed 1 night in Oct 2024

8/10 Good

Nigel

Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, rooms are not very soundproofed, could hear a lot of noise from the rooms next door and upstairs
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

DEIRDRE Maria, Andover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great for our needs as we had a wedding reception at another hotel. There was a wedding also at hotel we were staying in so a bit noisy later. Mostly the constant beat of music which seemed to go on a lot later than we expected! Room is clean and comfortable however soundproofing not great. Our neighbour seems to keep bathroom light on so sound from extractor fan going for ages-woke us up! Because of various noise issues would not stay again! Maybe we were unlucky with room location
Stayed 1 night in Sep 2024

8/10 Good

James

Stayed 1 night in Aug 2024

8/10 Good

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous deluxe room with access to a lovely little garden. Staff were very friendly and helpful. Beautiful reception area and plenty space to sit and relax both indoors and outside. I will definitely be back soon
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed… pool is nice and the place may look shabby on the outside but is really together on the inside! Friendly staff!
Stayed 1 night in Aug 2024

8/10 Good

R

Stayed 1 night in Aug 2024

10/10 Excellent

Penni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

MICHAEL

Stayed 1 night in Aug 2024

8/10 Good

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Peter

Liked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Andrew

Stayed 1 night in Jul 2024