Caribbean West Apart Hotels

"Wonderful hotel and restaurant."

"Clean and nice good breakfast and very friendly people!"

"Very friendly and knowledgable staff welcomes you at the hotel. The hotel is very well located, as it is very close to most restaurants and bars, but just removed enough so that it is quiet at night. The rooms are very nice and the beds very comfortable. The delicious complementary breakfast offered is at a restaurant very close by. The entire experience is easy, safe, and very enjoyable. "

"I got a balcony but their is a dance club that blasts music until 2-3am Wed- Monday. Got sick with sinus issues lack of sleep and i think dirty AC. I had to go to clinic and get coigh medicine, and antibiotic. I will try to get my 7th night back through insurance as i left 1 night early. Staff is just there, "

"Amazing stay! Everything about this hotel exceeded my expectations. We got a free upgrade. We were celebrating my daughter’s Birthday. They had a small cake and champagne for us in the room. I got the hot stone massage Oriental Medicine and it was spectacular while in a hut in the rain forest. "

"Mold in bathrooms, Shower not cleaned, had someone hair in the shower. No frig, door frame in bathroom is rotted."

"Chill. Stunning location and great staff. Food great value. We had a fantastic time. Stayed 5 nights. Would stay again. "

"Although the facilities are acceptable, my overall experience was mixed. While the rest of the staff was very nice, helpful, and accommodating, we had a major issue with one specific female staff member. Upon arrival, she was quite rude and flatly refused to answer basic questions about our reservation, stating that she would not assist us until 3:00 PM. When we returned at that time and expressed our frustration regarding her treatment to another staff member, she finally apologized; however, it left a very unpleasant feeling due to the noticeable difference in the way she treated tourists compared to national guests. It is disappointing to encounter that kind of attitude from one individual, as it overshadowed the positive service provided by the rest of the team.""

"We had the penthouse which had a beautiful view of the ocean. Loved having the comfort of an apartment with the convenience of a hotel. Staff were very nice and the food at the restaurant was delicious. We recommended it to people we met that were not staying at the hotel. We especially loved the fish and the "live cooking" pasta. The only negative was that there were not a lot of pool chairs so they filled up quickly but that makes sense for the size of the hotel. We definitely enjoyed our stay! "