4/10 Poor
Sandra
Travelled with family and small children
9 Dec 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The service upon check-in was average at best. I asked the man upon check in if they had a guest laundry and he simply replied yes. That was it simply yes. I go to do my laundry and the washing machine washes my clothes. I go to dry my clothes and lose $4 in their machine to find out it will not dry clothes. When I arrived I was not charged a room deposit and that is the only thing that I have that I can say in favor of this place. When I got into the room and looked in the refrigerator I think God that I keep my own cleaning products with me. It was nasty and I cleaned it. I also cleaned a dead roachout of it. My grandson saw a rat run out of the door when he opened the door to the room one time. I saw a live roach before we left the place this morning. The TV service was terrible. It had to picture cutting in and out on every channel. We had a two queen bed room and one of the beds had a sheet on top that appeared to have been unwashed and or dirty. I certainly would not recommend staying here. I was incredibly disappointed.